The influence of loyalty programs on loyal consumer behavior

A dynamic business environment and intense competition require companies to create numerous incentives for consumers to keep them loyal. Various incentives are available to marketing managers. Their combination depends on the company's goals on the one hand and consumer characteristics on the o...

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Bibliographic Details
Main Authors: Đukić Suzana, Sokolov-Mladenović Svetlana, Stanković Jelena
Format: Article
Language:English
Published: Srpsko udruženje za marketing 2023-01-01
Series:Marketing (Beograd. 1991)
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2023/0354-34712303157Q.pdf