LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATION
The objective of this research is to explore the relationships between values, values' fit, and quality management with organizational performance, and to investigate the mediating role of knowledge management creation between these three antecedents of organizational performance. Aiming this p...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
2020-06-01
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| Series: | International Journal for Quality Research |
| Subjects: | |
| Online Access: | http://www.ijqr.net/journal/v14-n2/17.pdf |
| _version_ | 1818455190378905600 |
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| author | Marta Mas-Machuca Frederic Marimon Ivan Malbašič |
| author_facet | Marta Mas-Machuca Frederic Marimon Ivan Malbašič |
| author_sort | Marta Mas-Machuca |
| collection | DOAJ |
| description | The objective of this research is to explore the relationships between values, values' fit, and quality management with organizational performance, and to investigate the mediating role of knowledge management creation between these three antecedents of organizational performance. Aiming this purpose, a mixed-methodology approach was conducted. First step was performing quantitative research through a questionnaire on two different samples (one for the exploratory factor analysis and another for the research model). The second step consisted on qualitative research based on semi-structured interviews. The posited hypotheses are tested statistically through Structural Equation Modelling technique. The results show that quality management and knowledge creation have significant and positive impact on organizational performance. This research makes an original contribution to the existing literature by proposing new scales of the constructs that are analysed. Results suggest ground-breaking and unexpected ideas regarding values, values' congruence and the role of knowledge management with organizational performance. This study also has practical implications for managers. |
| first_indexed | 2024-12-14T22:06:50Z |
| format | Article |
| id | doaj.art-5ccddde35dcc4e679c9c264ec5bedab7 |
| institution | Directory Open Access Journal |
| issn | 1800-6450 1800-7473 |
| language | English |
| last_indexed | 2024-12-14T22:06:50Z |
| publishDate | 2020-06-01 |
| publisher | Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia |
| record_format | Article |
| series | International Journal for Quality Research |
| spelling | doaj.art-5ccddde35dcc4e679c9c264ec5bedab72022-12-21T22:45:52ZengCenter for Quality, Faculty of Engineering, University of Kragujevac, SerbiaInternational Journal for Quality Research1800-64501800-74732020-06-0114260162210.24874/IJQR14.02-17LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATIONMarta Mas-Machuca0https://orcid.org/0000-0003-1052-7319Frederic Marimon1https://orcid.org/0000-0002-5572-7341Ivan Malbašič2https://orcid.org/0000-0002-5836-0178Universitat Internacional de Catalunya, Carrer de la Immaculada, 22, 08017 Barcelona, SpainUniversitat Internacional de Catalunya, Carrer de la Immaculada, 22, 08017 Barcelona, SpainUniversity of Zagreb, CroatiaThe objective of this research is to explore the relationships between values, values' fit, and quality management with organizational performance, and to investigate the mediating role of knowledge management creation between these three antecedents of organizational performance. Aiming this purpose, a mixed-methodology approach was conducted. First step was performing quantitative research through a questionnaire on two different samples (one for the exploratory factor analysis and another for the research model). The second step consisted on qualitative research based on semi-structured interviews. The posited hypotheses are tested statistically through Structural Equation Modelling technique. The results show that quality management and knowledge creation have significant and positive impact on organizational performance. This research makes an original contribution to the existing literature by proposing new scales of the constructs that are analysed. Results suggest ground-breaking and unexpected ideas regarding values, values' congruence and the role of knowledge management with organizational performance. This study also has practical implications for managers.http://www.ijqr.net/journal/v14-n2/17.pdfknowledge management creationorganizational valuesvalues fitquality managementresource-based vieworganizational performance |
| spellingShingle | Marta Mas-Machuca Frederic Marimon Ivan Malbašič LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATION International Journal for Quality Research knowledge management creation organizational values values fit quality management resource-based view organizational performance |
| title | LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATION |
| title_full | LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATION |
| title_fullStr | LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATION |
| title_full_unstemmed | LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATION |
| title_short | LEVERING UP PERFORMANCE THROUGH QUALITY AND KNOWLEDGE CREATION |
| title_sort | levering up performance through quality and knowledge creation |
| topic | knowledge management creation organizational values values fit quality management resource-based view organizational performance |
| url | http://www.ijqr.net/journal/v14-n2/17.pdf |
| work_keys_str_mv | AT martamasmachuca leveringupperformancethroughqualityandknowledgecreation AT fredericmarimon leveringupperformancethroughqualityandknowledgecreation AT ivanmalbasic leveringupperformancethroughqualityandknowledgecreation |