Information Systems Success In Public Administration: Proposal For An Exploratory Model
Investments in Information Systems (IS) have been significantly increasing and hence the relevance of the studies on the IS success is persistent. Delone and Mclean (2003) developed an IS successful model which is a benchmark for researches in the area, however, in the perspective of the public sect...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
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Fundação Instituto de Administração
2015-12-01
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Series: | Future Studies Research Journal: Trends and Strategies |
Subjects: | |
Online Access: | https://www.revistafuture.org/FSRJ/article/view/208 |
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author | Deyvison de Lima Oliveira Elíbia Paola da Silva Ferreira Alexandre de Freitas Carneiro Robinson Francino da Costa Wellington Silva Porto |
author_facet | Deyvison de Lima Oliveira Elíbia Paola da Silva Ferreira Alexandre de Freitas Carneiro Robinson Francino da Costa Wellington Silva Porto |
author_sort | Deyvison de Lima Oliveira |
collection | DOAJ |
description | Investments in Information Systems (IS) have been significantly increasing and hence the relevance of the studies on the IS success is persistent. Delone and Mclean (2003) developed an IS successful model which is a benchmark for researches in the area, however, in the perspective of the public sector, studies are still rare. In this research it was sought to propose an exploratory model of successful IS in public administration, from the identification of each construct items of the Delone and McLean (2003) original model, through multiple case studies in three Municipalities and a Town Hall of the Southern Cone of Rondônia state, in Brazil. Based on the empirical research, it was found that the IS success factors in municipal public administration are close to those factors indicated in the reviewed literature, however, showing some particularities of the public sector. A model of successful factors and items of IS, from the confrontation between literature and empirical data, is presented in the end of this work. |
first_indexed | 2024-04-13T18:34:08Z |
format | Article |
id | doaj.art-5cf1bdbfe93b4a2dbebc3dc67dd487b8 |
institution | Directory Open Access Journal |
issn | 2175-5825 |
language | English |
last_indexed | 2024-04-13T18:34:08Z |
publishDate | 2015-12-01 |
publisher | Fundação Instituto de Administração |
record_format | Article |
series | Future Studies Research Journal: Trends and Strategies |
spelling | doaj.art-5cf1bdbfe93b4a2dbebc3dc67dd487b82022-12-22T02:34:57ZengFundação Instituto de AdministraçãoFuture Studies Research Journal: Trends and Strategies2175-58252015-12-017210.7444/future.v7i2.208155Information Systems Success In Public Administration: Proposal For An Exploratory ModelDeyvison de Lima Oliveira0Elíbia Paola da Silva Ferreira1Alexandre de Freitas Carneiro2Robinson Francino da Costa3Wellington Silva Porto4Universidade Federal de RondôniaUniversidade Federal de RondôniaUniversidade Federal de RondôniaUniversidade Federal de RondôniaUniversidade Federal de RondôniaInvestments in Information Systems (IS) have been significantly increasing and hence the relevance of the studies on the IS success is persistent. Delone and Mclean (2003) developed an IS successful model which is a benchmark for researches in the area, however, in the perspective of the public sector, studies are still rare. In this research it was sought to propose an exploratory model of successful IS in public administration, from the identification of each construct items of the Delone and McLean (2003) original model, through multiple case studies in three Municipalities and a Town Hall of the Southern Cone of Rondônia state, in Brazil. Based on the empirical research, it was found that the IS success factors in municipal public administration are close to those factors indicated in the reviewed literature, however, showing some particularities of the public sector. A model of successful factors and items of IS, from the confrontation between literature and empirical data, is presented in the end of this work.https://www.revistafuture.org/FSRJ/article/view/208Governo EletrônicoE-ServiçosE-GovernoBibliometria |
spellingShingle | Deyvison de Lima Oliveira Elíbia Paola da Silva Ferreira Alexandre de Freitas Carneiro Robinson Francino da Costa Wellington Silva Porto Information Systems Success In Public Administration: Proposal For An Exploratory Model Future Studies Research Journal: Trends and Strategies Governo Eletrônico E-Serviços E-Governo Bibliometria |
title | Information Systems Success In Public Administration: Proposal For An Exploratory Model |
title_full | Information Systems Success In Public Administration: Proposal For An Exploratory Model |
title_fullStr | Information Systems Success In Public Administration: Proposal For An Exploratory Model |
title_full_unstemmed | Information Systems Success In Public Administration: Proposal For An Exploratory Model |
title_short | Information Systems Success In Public Administration: Proposal For An Exploratory Model |
title_sort | information systems success in public administration proposal for an exploratory model |
topic | Governo Eletrônico E-Serviços E-Governo Bibliometria |
url | https://www.revistafuture.org/FSRJ/article/view/208 |
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