Information Systems Success In Public Administration: Proposal For An Exploratory Model

Investments in Information Systems (IS) have been significantly increasing and hence the relevance of the studies on the IS success is persistent. Delone and Mclean (2003) developed an IS successful model which is a benchmark for researches in the area, however, in the perspective of the public sect...

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Main Authors: Deyvison de Lima Oliveira, Elíbia Paola da Silva Ferreira, Alexandre de Freitas Carneiro, Robinson Francino da Costa, Wellington Silva Porto
Format: Article
Language:English
Published: Fundação Instituto de Administração 2015-12-01
Series:Future Studies Research Journal: Trends and Strategies
Subjects:
Online Access:https://www.revistafuture.org/FSRJ/article/view/208
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author Deyvison de Lima Oliveira
Elíbia Paola da Silva Ferreira
Alexandre de Freitas Carneiro
Robinson Francino da Costa
Wellington Silva Porto
author_facet Deyvison de Lima Oliveira
Elíbia Paola da Silva Ferreira
Alexandre de Freitas Carneiro
Robinson Francino da Costa
Wellington Silva Porto
author_sort Deyvison de Lima Oliveira
collection DOAJ
description Investments in Information Systems (IS) have been significantly increasing and hence the relevance of the studies on the IS success is persistent. Delone and Mclean (2003) developed an IS successful model which is a benchmark for researches in the area, however, in the perspective of the public sector, studies are still rare. In this research it was sought to propose an exploratory model of successful IS in public administration, from the identification of each construct items of the Delone and McLean (2003) original model, through multiple case studies in three Municipalities and a Town Hall of the Southern Cone of Rondônia state, in Brazil. Based on the empirical research, it was found that the IS success factors in municipal public administration are close to those factors indicated in the reviewed literature, however, showing some particularities of the public sector. A model of successful factors and items of IS, from the confrontation between literature and empirical data, is presented in the end of this work.
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spelling doaj.art-5cf1bdbfe93b4a2dbebc3dc67dd487b82022-12-22T02:34:57ZengFundação Instituto de AdministraçãoFuture Studies Research Journal: Trends and Strategies2175-58252015-12-017210.7444/future.v7i2.208155Information Systems Success In Public Administration: Proposal For An Exploratory ModelDeyvison de Lima Oliveira0Elíbia Paola da Silva Ferreira1Alexandre de Freitas Carneiro2Robinson Francino da Costa3Wellington Silva Porto4Universidade Federal de RondôniaUniversidade Federal de RondôniaUniversidade Federal de RondôniaUniversidade Federal de RondôniaUniversidade Federal de RondôniaInvestments in Information Systems (IS) have been significantly increasing and hence the relevance of the studies on the IS success is persistent. Delone and Mclean (2003) developed an IS successful model which is a benchmark for researches in the area, however, in the perspective of the public sector, studies are still rare. In this research it was sought to propose an exploratory model of successful IS in public administration, from the identification of each construct items of the Delone and McLean (2003) original model, through multiple case studies in three Municipalities and a Town Hall of the Southern Cone of Rondônia state, in Brazil. Based on the empirical research, it was found that the IS success factors in municipal public administration are close to those factors indicated in the reviewed literature, however, showing some particularities of the public sector. A model of successful factors and items of IS, from the confrontation between literature and empirical data, is presented in the end of this work.https://www.revistafuture.org/FSRJ/article/view/208Governo EletrônicoE-ServiçosE-GovernoBibliometria
spellingShingle Deyvison de Lima Oliveira
Elíbia Paola da Silva Ferreira
Alexandre de Freitas Carneiro
Robinson Francino da Costa
Wellington Silva Porto
Information Systems Success In Public Administration: Proposal For An Exploratory Model
Future Studies Research Journal: Trends and Strategies
Governo Eletrônico
E-Serviços
E-Governo
Bibliometria
title Information Systems Success In Public Administration: Proposal For An Exploratory Model
title_full Information Systems Success In Public Administration: Proposal For An Exploratory Model
title_fullStr Information Systems Success In Public Administration: Proposal For An Exploratory Model
title_full_unstemmed Information Systems Success In Public Administration: Proposal For An Exploratory Model
title_short Information Systems Success In Public Administration: Proposal For An Exploratory Model
title_sort information systems success in public administration proposal for an exploratory model
topic Governo Eletrônico
E-Serviços
E-Governo
Bibliometria
url https://www.revistafuture.org/FSRJ/article/view/208
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AT alexandredefreitascarneiro informationsystemssuccessinpublicadministrationproposalforanexploratorymodel
AT robinsonfrancinodacosta informationsystemssuccessinpublicadministrationproposalforanexploratorymodel
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