General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative Approach

Ensuring drug safety among the patients is the main domain of pharmacovigilance activities worldwide. A pharmacovigilance system was established in the United Arab Emirates (UAE) in 2008. Research evidence reflects that the current system is lacking in active participation from patients, and also, t...

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Main Authors: Doaa Alkhalidi, Shazia Qasim Jamshed, Ramadan Mohamed Elkalmi, Mirza Rafi Baig, Adeel Aslam, Mohamed Azmi Hassali
Format: Article
Language:English
Published: MDPI AG 2019-02-01
Series:Pharmacy
Subjects:
Online Access:https://www.mdpi.com/2226-4787/7/1/19
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author Doaa Alkhalidi
Shazia Qasim Jamshed
Ramadan Mohamed Elkalmi
Mirza Rafi Baig
Adeel Aslam
Mohamed Azmi Hassali
author_facet Doaa Alkhalidi
Shazia Qasim Jamshed
Ramadan Mohamed Elkalmi
Mirza Rafi Baig
Adeel Aslam
Mohamed Azmi Hassali
author_sort Doaa Alkhalidi
collection DOAJ
description Ensuring drug safety among the patients is the main domain of pharmacovigilance activities worldwide. A pharmacovigilance system was established in the United Arab Emirates (UAE) in 2008. Research evidence reflects that the current system is lacking in active participation from patients, and also, the inadequate role of healthcare professionals is anticipated. In this context, it is pertinent to know the general public’s understandings and their patterns of safe use of medication, which are unexplored areas in Dubai, UAE. The current study aimed to explore the public views, attitudes, and experiences toward medication safety, and to explore key factors enhancing the safe use of medications among the public in Dubai. This study adopted a qualitative approach and face-to-face, 14 in-depth interviews with public individuals, selected purposively using the snowball sampling technique. The interviews were conducted in different places in Dubai recorded and transcribed verbatim and thematically analyzed for data analysis. Reporting of adverse drug reaction was not well-known among all the participants. Public views towards safe use of medicines were limited to the side effects of the consumed medicines only, and to a lesser extent to the inappropriate indication and dosage. Most of the participants mentioned that gaining knowledge about the side effects of the prescribed drug was the main reason for reading the patient information leaflet. Quite a few participants have experienced side effects while consuming their medicines and they were unsure of how to deal with the situation. The current research also reflected the lack of proper communication between pharmacists and physicians in managing drug safety issues. Conclusively, the current research revealed gaps in public views regarding medication’s safety, which consequently may impact their attitudes during the course of medication use. Efforts need to be strengthened to enhance positive views and attitudes of the public towards medication safety and ADR reporting in the UAE.
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spelling doaj.art-5cf509dc4b1d413a844cff5634a6df5f2022-12-22T02:55:19ZengMDPI AGPharmacy2226-47872019-02-01711910.3390/pharmacy7010019pharmacy7010019General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative ApproachDoaa Alkhalidi0Shazia Qasim Jamshed1Ramadan Mohamed Elkalmi2Mirza Rafi Baig3Adeel Aslam4Mohamed Azmi Hassali5Department of Pharmacy Practice, Kulliyyah of Pharmacy, IIUM, Kuantan, Pahang 25200, MalaysiaDepartment of Pharmacy Practice, Kulliyyah of Pharmacy, IIUM, Kuantan, Pahang 25200, MalaysiaDepartment of Pharmacy Practice, Faculty of Pharmacy, Universiti Teknologi Mara, Shah Alam, Selangor 42300, MalaysiaDepartment of Clinical Pharmacy & Pharmacotherapeutics, Dubai Pharmacy College, Dubai, UAEDepartment of Pharmacy Practice, Kulliyyah of Pharmacy, IIUM, Kuantan, Pahang 25200, MalaysiaDiscipline of Social and Administrative Pharmacy, School of Pharmaceutical Sciences, Universiti Sains Malaysia, Penang 11800, MalaysiaEnsuring drug safety among the patients is the main domain of pharmacovigilance activities worldwide. A pharmacovigilance system was established in the United Arab Emirates (UAE) in 2008. Research evidence reflects that the current system is lacking in active participation from patients, and also, the inadequate role of healthcare professionals is anticipated. In this context, it is pertinent to know the general public’s understandings and their patterns of safe use of medication, which are unexplored areas in Dubai, UAE. The current study aimed to explore the public views, attitudes, and experiences toward medication safety, and to explore key factors enhancing the safe use of medications among the public in Dubai. This study adopted a qualitative approach and face-to-face, 14 in-depth interviews with public individuals, selected purposively using the snowball sampling technique. The interviews were conducted in different places in Dubai recorded and transcribed verbatim and thematically analyzed for data analysis. Reporting of adverse drug reaction was not well-known among all the participants. Public views towards safe use of medicines were limited to the side effects of the consumed medicines only, and to a lesser extent to the inappropriate indication and dosage. Most of the participants mentioned that gaining knowledge about the side effects of the prescribed drug was the main reason for reading the patient information leaflet. Quite a few participants have experienced side effects while consuming their medicines and they were unsure of how to deal with the situation. The current research also reflected the lack of proper communication between pharmacists and physicians in managing drug safety issues. Conclusively, the current research revealed gaps in public views regarding medication’s safety, which consequently may impact their attitudes during the course of medication use. Efforts need to be strengthened to enhance positive views and attitudes of the public towards medication safety and ADR reporting in the UAE.https://www.mdpi.com/2226-4787/7/1/19publicdrug safetyADR reportingDubai
spellingShingle Doaa Alkhalidi
Shazia Qasim Jamshed
Ramadan Mohamed Elkalmi
Mirza Rafi Baig
Adeel Aslam
Mohamed Azmi Hassali
General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative Approach
Pharmacy
public
drug safety
ADR reporting
Dubai
title General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative Approach
title_full General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative Approach
title_fullStr General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative Approach
title_full_unstemmed General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative Approach
title_short General Public Views, Attitudes, and Experiences toward Drug Safety in Dubai, United Arab Emirates: A Qualitative Approach
title_sort general public views attitudes and experiences toward drug safety in dubai united arab emirates a qualitative approach
topic public
drug safety
ADR reporting
Dubai
url https://www.mdpi.com/2226-4787/7/1/19
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