The Relationship between Internet Patient Satisfaction Ratings and COVID-19 Outcomes

The Relationship between Internet Patient Satisfaction Ratings and COVID-19 Outcomes

Our prior research showed that patient experience—as reported by Google, Yelp, and the Hospital Consumer Assessment of Healthcare Providers and Systems survey—is associated with health outcomes. Upon learning that COVID-19 mortality rates differed among U.S. geographic areas, we sought to determine...

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Bibliographic Details
Main Authors:	Jonathan Stanley, Mark Hensley, Ronald King, Neil Baum
Format:	Article
Language:	English
Published:	MDPI AG 2023-05-01
Series:	Healthcare
Subjects:	COVID-19 patient-reported outcomes patient satisfaction ratings online reviews healthcare outcomes
Online Access:	https://www.mdpi.com/2227-9032/11/10/1411

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