PENGARUH KUALITAS LAYANAN, KEPUASAN NASABAH DAN CITRA BANK TERHADAP LOYALITAS NASABAH BANK MUAMALAT DI SURABAYA
The business of banking in Indonesia today is developing very fast. This prompts competition among the banks to be higher and higher. The competition occurs when they attempt to attract the society interest so that these prospective customers are willing to become their customers. When bank products...
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| Format: | Article |
| Language: | English |
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Research Center and Community Services
2013-04-01
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| Series: | Journal of Business & Banking |
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| Online Access: | https://journal.perbanas.ac.id/index.php/jbb/article/view/172 |