Marketing Techniques in Management of Enterprises Engaged in Tourism

Tourism is regarded as the service industry and it is one of the largest and dynamic economic sectors. Being engaged in tourism, tourism enterprises have to solve a lot of challenging problems, such as to find a market, retain or win new customers, to solve what to do in services, what means to use...

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Main Authors: Lyudmila A. Lomova, Dmitry V. Shiryaev, Iskandar S. Kobersy, Anna A. Borisova, Dmitry V. Shkurkin
Format: Article
Language:English
Published: EconJournals 2016-08-01
Series:International Review of Management and Marketing
Online Access:https://econjournals.com/index.php/irmm/article/view/2913
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author Lyudmila A. Lomova
Dmitry V. Shiryaev
Iskandar S. Kobersy
Anna A. Borisova
Dmitry V. Shkurkin
author_facet Lyudmila A. Lomova
Dmitry V. Shiryaev
Iskandar S. Kobersy
Anna A. Borisova
Dmitry V. Shkurkin
author_sort Lyudmila A. Lomova
collection DOAJ
description Tourism is regarded as the service industry and it is one of the largest and dynamic economic sectors. Being engaged in tourism, tourism enterprises have to solve a lot of challenging problems, such as to find a market, retain or win new customers, to solve what to do in services, what means to use for competing, etc. Not so long ago these actions in Russian travel companies have had subjective and routine nature and have not brought positive long-term results. The current business completely rejects the ideology of passive market presence. The marketing activity is becoming more and more important for Russian travel companies because both social-economic and political factors of our society have dramatically changed. Instead of centralized planning we have freedom of entrepreneurial initiative, instead of constant commodity and service deficiency there is their excessive supply, and instead of government monopoly there is tough competition among commodity producers. Marketing involves a lot of various activities including marketing researches, product development, its distribution, price fixing and advertising. The major purpose is investigation of the above-mentioned activities in order to make the marketing functioning of tourism enterprises the most effective. Keywords: marketing, management, tourism, marketing management JEL Classifications: L83, М20, М31
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spelling doaj.art-5d22d603713644afafe069b79ea6c01c2023-02-15T16:17:22ZengEconJournalsInternational Review of Management and Marketing2146-44052016-08-0166SMarketing Techniques in Management of Enterprises Engaged in TourismLyudmila A. LomovaDmitry V. ShiryaevIskandar S. KobersyAnna A. BorisovaDmitry V. Shkurkin Tourism is regarded as the service industry and it is one of the largest and dynamic economic sectors. Being engaged in tourism, tourism enterprises have to solve a lot of challenging problems, such as to find a market, retain or win new customers, to solve what to do in services, what means to use for competing, etc. Not so long ago these actions in Russian travel companies have had subjective and routine nature and have not brought positive long-term results. The current business completely rejects the ideology of passive market presence. The marketing activity is becoming more and more important for Russian travel companies because both social-economic and political factors of our society have dramatically changed. Instead of centralized planning we have freedom of entrepreneurial initiative, instead of constant commodity and service deficiency there is their excessive supply, and instead of government monopoly there is tough competition among commodity producers. Marketing involves a lot of various activities including marketing researches, product development, its distribution, price fixing and advertising. The major purpose is investigation of the above-mentioned activities in order to make the marketing functioning of tourism enterprises the most effective. Keywords: marketing, management, tourism, marketing management JEL Classifications: L83, М20, М31 https://econjournals.com/index.php/irmm/article/view/2913
spellingShingle Lyudmila A. Lomova
Dmitry V. Shiryaev
Iskandar S. Kobersy
Anna A. Borisova
Dmitry V. Shkurkin
Marketing Techniques in Management of Enterprises Engaged in Tourism
International Review of Management and Marketing
title Marketing Techniques in Management of Enterprises Engaged in Tourism
title_full Marketing Techniques in Management of Enterprises Engaged in Tourism
title_fullStr Marketing Techniques in Management of Enterprises Engaged in Tourism
title_full_unstemmed Marketing Techniques in Management of Enterprises Engaged in Tourism
title_short Marketing Techniques in Management of Enterprises Engaged in Tourism
title_sort marketing techniques in management of enterprises engaged in tourism
url https://econjournals.com/index.php/irmm/article/view/2913
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AT iskandarskobersy marketingtechniquesinmanagementofenterprisesengagedintourism
AT annaaborisova marketingtechniquesinmanagementofenterprisesengagedintourism
AT dmitryvshkurkin marketingtechniquesinmanagementofenterprisesengagedintourism