The Use of Blockchain Technology in e-Government Services
e-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration, and provide reduced response times, increased transparency,...
Main Authors: | , , |
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Format: | Article |
Language: | English |
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MDPI AG
2021-12-01
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Series: | Computers |
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Online Access: | https://www.mdpi.com/2073-431X/10/12/168 |
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author | Ioannis Lykidis George Drosatos Konstantinos Rantos |
author_facet | Ioannis Lykidis George Drosatos Konstantinos Rantos |
author_sort | Ioannis Lykidis |
collection | DOAJ |
description | e-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration, and provide reduced response times, increased transparency, confidentiality and integrity. Blockchain technology enhances many of the above properties as it facilitates immutability and transparency for the recorded transactions and can help establish trust among participants. In this paper, we conduct a literature review on the use of blockchain technology in e-government applications to identify e-government services that can benefit from the use of blockchains, types of technologies that are chosen for the proposed solutions, and their corresponding maturity levels. The aim is to demonstrate blockchain’s potential and contribution to the field, provide useful insights to governments who are considering investing in this innovative technology, and facilitate researchers in their future activities in blockchain-enabled e-government services. |
first_indexed | 2024-03-10T04:22:49Z |
format | Article |
id | doaj.art-5d57e72bcca040f3b5b914ca73f7b110 |
institution | Directory Open Access Journal |
issn | 2073-431X |
language | English |
last_indexed | 2024-03-10T04:22:49Z |
publishDate | 2021-12-01 |
publisher | MDPI AG |
record_format | Article |
series | Computers |
spelling | doaj.art-5d57e72bcca040f3b5b914ca73f7b1102023-11-23T07:46:45ZengMDPI AGComputers2073-431X2021-12-01101216810.3390/computers10120168The Use of Blockchain Technology in e-Government ServicesIoannis Lykidis0George Drosatos1Konstantinos Rantos2Department of Computer Science, International Hellenic University, 65404 Kavala, GreeceInstitute for Language and Speech Processing, Athena Research Center, 67100 Xanthi, GreeceDepartment of Computer Science, International Hellenic University, 65404 Kavala, Greecee-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration, and provide reduced response times, increased transparency, confidentiality and integrity. Blockchain technology enhances many of the above properties as it facilitates immutability and transparency for the recorded transactions and can help establish trust among participants. In this paper, we conduct a literature review on the use of blockchain technology in e-government applications to identify e-government services that can benefit from the use of blockchains, types of technologies that are chosen for the proposed solutions, and their corresponding maturity levels. The aim is to demonstrate blockchain’s potential and contribution to the field, provide useful insights to governments who are considering investing in this innovative technology, and facilitate researchers in their future activities in blockchain-enabled e-government services.https://www.mdpi.com/2073-431X/10/12/168blockchaindistributed ledger technologye-governmentreview |
spellingShingle | Ioannis Lykidis George Drosatos Konstantinos Rantos The Use of Blockchain Technology in e-Government Services Computers blockchain distributed ledger technology e-government review |
title | The Use of Blockchain Technology in e-Government Services |
title_full | The Use of Blockchain Technology in e-Government Services |
title_fullStr | The Use of Blockchain Technology in e-Government Services |
title_full_unstemmed | The Use of Blockchain Technology in e-Government Services |
title_short | The Use of Blockchain Technology in e-Government Services |
title_sort | use of blockchain technology in e government services |
topic | blockchain distributed ledger technology e-government review |
url | https://www.mdpi.com/2073-431X/10/12/168 |
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