The Use of Blockchain Technology in e-Government Services

e-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration, and provide reduced response times, increased transparency,...

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Main Authors: Ioannis Lykidis, George Drosatos, Konstantinos Rantos
Format: Article
Language:English
Published: MDPI AG 2021-12-01
Series:Computers
Subjects:
Online Access:https://www.mdpi.com/2073-431X/10/12/168
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author Ioannis Lykidis
George Drosatos
Konstantinos Rantos
author_facet Ioannis Lykidis
George Drosatos
Konstantinos Rantos
author_sort Ioannis Lykidis
collection DOAJ
description e-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration, and provide reduced response times, increased transparency, confidentiality and integrity. Blockchain technology enhances many of the above properties as it facilitates immutability and transparency for the recorded transactions and can help establish trust among participants. In this paper, we conduct a literature review on the use of blockchain technology in e-government applications to identify e-government services that can benefit from the use of blockchains, types of technologies that are chosen for the proposed solutions, and their corresponding maturity levels. The aim is to demonstrate blockchain’s potential and contribution to the field, provide useful insights to governments who are considering investing in this innovative technology, and facilitate researchers in their future activities in blockchain-enabled e-government services.
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spelling doaj.art-5d57e72bcca040f3b5b914ca73f7b1102023-11-23T07:46:45ZengMDPI AGComputers2073-431X2021-12-01101216810.3390/computers10120168The Use of Blockchain Technology in e-Government ServicesIoannis Lykidis0George Drosatos1Konstantinos Rantos2Department of Computer Science, International Hellenic University, 65404 Kavala, GreeceInstitute for Language and Speech Processing, Athena Research Center, 67100 Xanthi, GreeceDepartment of Computer Science, International Hellenic University, 65404 Kavala, Greecee-Government services have evolved significantly over the last decade, from a paper-based bureaucratic procedure to digital services. Electronically processed transactions require limited physical interaction with the public administration, and provide reduced response times, increased transparency, confidentiality and integrity. Blockchain technology enhances many of the above properties as it facilitates immutability and transparency for the recorded transactions and can help establish trust among participants. In this paper, we conduct a literature review on the use of blockchain technology in e-government applications to identify e-government services that can benefit from the use of blockchains, types of technologies that are chosen for the proposed solutions, and their corresponding maturity levels. The aim is to demonstrate blockchain’s potential and contribution to the field, provide useful insights to governments who are considering investing in this innovative technology, and facilitate researchers in their future activities in blockchain-enabled e-government services.https://www.mdpi.com/2073-431X/10/12/168blockchaindistributed ledger technologye-governmentreview
spellingShingle Ioannis Lykidis
George Drosatos
Konstantinos Rantos
The Use of Blockchain Technology in e-Government Services
Computers
blockchain
distributed ledger technology
e-government
review
title The Use of Blockchain Technology in e-Government Services
title_full The Use of Blockchain Technology in e-Government Services
title_fullStr The Use of Blockchain Technology in e-Government Services
title_full_unstemmed The Use of Blockchain Technology in e-Government Services
title_short The Use of Blockchain Technology in e-Government Services
title_sort use of blockchain technology in e government services
topic blockchain
distributed ledger technology
e-government
review
url https://www.mdpi.com/2073-431X/10/12/168
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