Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in Malaysia
The property sector is revitalised to incorporate sustainability, specifically the biophilic design, to encourage human interaction with nature. Thus, there is an urgent need to communicate the biophilic design elements amongst stakeholders, especially the foreign workers, to ensure the project meet...
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| Format: | Article |
| Language: | English |
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MDPI AG
2021-08-01
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| Series: | Energies |
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| Online Access: | https://www.mdpi.com/1996-1073/14/16/4790 |
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| author | Chitdrakantan Subramaniam Syuhaida Ismail Serdar Durdyev Wan Nurul Mardiah Wan Mohd Rani Nur Fatin Syazwani Abu Bakar Audrius Banaitis |
| author_facet | Chitdrakantan Subramaniam Syuhaida Ismail Serdar Durdyev Wan Nurul Mardiah Wan Mohd Rani Nur Fatin Syazwani Abu Bakar Audrius Banaitis |
| author_sort | Chitdrakantan Subramaniam |
| collection | DOAJ |
| description | The property sector is revitalised to incorporate sustainability, specifically the biophilic design, to encourage human interaction with nature. Thus, there is an urgent need to communicate the biophilic design elements amongst stakeholders, especially the foreign workers, to ensure the project meets the requirement. However, standard project communications management is no longer practical, as the construction industry worldwide has been severely impacted by the Coronavirus Disease 2019 (COVID-19) pandemic. Hence, this paper evaluates the biophilic design elements to be communicated and examines the project communications management breakdown relating to the biophilic design elements in the Malaysian construction industry during the COVID-19 pandemic. Through a systematic literature review (SLR), focus group discussion (FGD) and questionnaire survey on 147 foreign workers, this paper found that from 33 biophilic design element items, only 1 item is categorised as highly critical, whereas another 20 items are categorised as critical. In addition, 43 potential communications management breakdown items from a total of 66 items fall under the critical category. The finding suggests that communication breakdown is caused by the language barrier amongst foreign workers from different ethnicities as well as between foreign workers and the supervisors, since face to face communication is limited during the pandemic. |
| first_indexed | 2024-03-10T08:51:36Z |
| format | Article |
| id | doaj.art-5db2ae45df3a4b3daedb9a7ff643da23 |
| institution | Directory Open Access Journal |
| issn | 1996-1073 |
| language | English |
| last_indexed | 2024-03-10T08:51:36Z |
| publishDate | 2021-08-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Energies |
| spelling | doaj.art-5db2ae45df3a4b3daedb9a7ff643da232023-11-22T07:27:24ZengMDPI AGEnergies1996-10732021-08-011416479010.3390/en14164790Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in MalaysiaChitdrakantan Subramaniam0Syuhaida Ismail1Serdar Durdyev2Wan Nurul Mardiah Wan Mohd Rani3Nur Fatin Syazwani Abu Bakar4Audrius Banaitis5Razak Faculty of Technology and Informatics, Universiti Teknologi Malaysia Kuala Lumpur, Jalan Sultan Yahya Petra, Kuala Lumpur 54100, MalaysiaRazak Faculty of Technology and Informatics, Universiti Teknologi Malaysia Kuala Lumpur, Jalan Sultan Yahya Petra, Kuala Lumpur 54100, MalaysiaDepartment of Engineering and Architectural Studies, Ara Institute of Canterbury, Christchurch 8011, New ZealandRazak Faculty of Technology and Informatics, Universiti Teknologi Malaysia Kuala Lumpur, Jalan Sultan Yahya Petra, Kuala Lumpur 54100, MalaysiaRazak Faculty of Technology and Informatics, Universiti Teknologi Malaysia Kuala Lumpur, Jalan Sultan Yahya Petra, Kuala Lumpur 54100, MalaysiaDepartment of Construction Management and Real Estate, Vilnius Gediminas Technical University, 10223 Vilnius, LithuaniaThe property sector is revitalised to incorporate sustainability, specifically the biophilic design, to encourage human interaction with nature. Thus, there is an urgent need to communicate the biophilic design elements amongst stakeholders, especially the foreign workers, to ensure the project meets the requirement. However, standard project communications management is no longer practical, as the construction industry worldwide has been severely impacted by the Coronavirus Disease 2019 (COVID-19) pandemic. Hence, this paper evaluates the biophilic design elements to be communicated and examines the project communications management breakdown relating to the biophilic design elements in the Malaysian construction industry during the COVID-19 pandemic. Through a systematic literature review (SLR), focus group discussion (FGD) and questionnaire survey on 147 foreign workers, this paper found that from 33 biophilic design element items, only 1 item is categorised as highly critical, whereas another 20 items are categorised as critical. In addition, 43 potential communications management breakdown items from a total of 66 items fall under the critical category. The finding suggests that communication breakdown is caused by the language barrier amongst foreign workers from different ethnicities as well as between foreign workers and the supervisors, since face to face communication is limited during the pandemic.https://www.mdpi.com/1996-1073/14/16/4790project communications managementforeign workersbiophiliaconstruction projectCOVID-19Malaysia |
| spellingShingle | Chitdrakantan Subramaniam Syuhaida Ismail Serdar Durdyev Wan Nurul Mardiah Wan Mohd Rani Nur Fatin Syazwani Abu Bakar Audrius Banaitis Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in Malaysia Energies project communications management foreign workers biophilia construction project COVID-19 Malaysia |
| title | Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in Malaysia |
| title_full | Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in Malaysia |
| title_fullStr | Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in Malaysia |
| title_full_unstemmed | Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in Malaysia |
| title_short | Overcoming the Project Communications Management Breakdown amongst Foreign Workers during the COVID-19 Pandemic in Biophilia Inveigled Construction Projects in Malaysia |
| title_sort | overcoming the project communications management breakdown amongst foreign workers during the covid 19 pandemic in biophilia inveigled construction projects in malaysia |
| topic | project communications management foreign workers biophilia construction project COVID-19 Malaysia |
| url | https://www.mdpi.com/1996-1073/14/16/4790 |
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