Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context

Abstract Background Lean management is growing in popularity in the healthcare sector worldwide, yet healthcare organizations are struggling with assessing the maturity of their Lean implementation and monitoring its change over time. Most existing methods for such assessments are time consuming, re...

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Main Authors: Elina Reponen, Ritva Jokela, Janet C. Blodgett, Thomas G. Rundall, Stephen M. Shortell, Mikko Nuutinen, Noora Skants, Markku Mäkijärvi, Paulus Torkki
Format: Article
Language:English
Published: BMC 2021-12-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-021-07322-2
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author Elina Reponen
Ritva Jokela
Janet C. Blodgett
Thomas G. Rundall
Stephen M. Shortell
Mikko Nuutinen
Noora Skants
Markku Mäkijärvi
Paulus Torkki
author_facet Elina Reponen
Ritva Jokela
Janet C. Blodgett
Thomas G. Rundall
Stephen M. Shortell
Mikko Nuutinen
Noora Skants
Markku Mäkijärvi
Paulus Torkki
author_sort Elina Reponen
collection DOAJ
description Abstract Background Lean management is growing in popularity in the healthcare sector worldwide, yet healthcare organizations are struggling with assessing the maturity of their Lean implementation and monitoring its change over time. Most existing methods for such assessments are time consuming, require site visits by external consultants, and lack frontline involvement. The original Lean Healthcare Implementation Self-Assessment Instrument (LHISI) was developed by the Center for Lean Engagement and Research (CLEAR), University of California, Berkeley as a Lean principles-based survey instrument that avoids the above problems. We validated the original LHISI in the context of Finnish healthcare. Methods The original HISI survey was sent over a secure organizational email system to the over 26,000 employees of the Hospital District of Helsinki and Uusimaa in March 2020. The data were randomly split with one part used to carry out an exploratory factor analysis (EFA), and the other for testing the resulting model using confirmatory factor analysis (CFA). Results A total of 6073 employees responded to the LHISI survey, for an overall response rate of 23%. The results indicated that the 43 items used in the original LHISI can be reduced to 25 items, and these items measure a five-dimensional model of the progress of Lean implementation: leadership, commitment, standard work, communication, and daily management system. In comparison with a single-factor model, the fit measures for the 5-factor model were better: smaller X2, larger comparative fit index (CFI), smaller root mean square error of approximation (RMSEA), and smaller standardized root mean square residual (SRMR). Conclusions The 25 item LHISI is valid and feasible to use in the context of Finnish healthcare. The LHISI allows the organization to self-monitor the progress of its Lean implementation and provides the leadership with actionable knowledge to guide the path towards Lean maturity across the organization. Our findings encourage further studies on the adoption and validation of the LHISI in healthcare organizations worldwide.
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spelling doaj.art-5dcb396894b84a8495b2aac10779eca22022-12-21T20:39:52ZengBMCBMC Health Services Research1472-69632021-12-012111910.1186/s12913-021-07322-2Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare contextElina Reponen0Ritva Jokela1Janet C. Blodgett2Thomas G. Rundall3Stephen M. Shortell4Mikko Nuutinen5Noora Skants6Markku Mäkijärvi7Paulus Torkki8Center for Lean Engagement and Research in Healthcare, School of Public Health, University of CaliforniaHUS Helsinki University HospitalCenter for Lean Engagement and Research in Healthcare, School of Public Health, University of CaliforniaCenter for Lean Engagement and Research in Healthcare, School of Public Health, University of CaliforniaCenter for Lean Engagement and Research in Healthcare, School of Public Health, University of CaliforniaHaartman Institute, University of HelsinkiHUS Helsinki University HospitalHUS Helsinki University HospitalDepartment of Public Health, University of HelsinkiAbstract Background Lean management is growing in popularity in the healthcare sector worldwide, yet healthcare organizations are struggling with assessing the maturity of their Lean implementation and monitoring its change over time. Most existing methods for such assessments are time consuming, require site visits by external consultants, and lack frontline involvement. The original Lean Healthcare Implementation Self-Assessment Instrument (LHISI) was developed by the Center for Lean Engagement and Research (CLEAR), University of California, Berkeley as a Lean principles-based survey instrument that avoids the above problems. We validated the original LHISI in the context of Finnish healthcare. Methods The original HISI survey was sent over a secure organizational email system to the over 26,000 employees of the Hospital District of Helsinki and Uusimaa in March 2020. The data were randomly split with one part used to carry out an exploratory factor analysis (EFA), and the other for testing the resulting model using confirmatory factor analysis (CFA). Results A total of 6073 employees responded to the LHISI survey, for an overall response rate of 23%. The results indicated that the 43 items used in the original LHISI can be reduced to 25 items, and these items measure a five-dimensional model of the progress of Lean implementation: leadership, commitment, standard work, communication, and daily management system. In comparison with a single-factor model, the fit measures for the 5-factor model were better: smaller X2, larger comparative fit index (CFI), smaller root mean square error of approximation (RMSEA), and smaller standardized root mean square residual (SRMR). Conclusions The 25 item LHISI is valid and feasible to use in the context of Finnish healthcare. The LHISI allows the organization to self-monitor the progress of its Lean implementation and provides the leadership with actionable knowledge to guide the path towards Lean maturity across the organization. Our findings encourage further studies on the adoption and validation of the LHISI in healthcare organizations worldwide.https://doi.org/10.1186/s12913-021-07322-2Lean healthcareLean managementLean implementationSelf-assessment instrumentLean maturity assessment
spellingShingle Elina Reponen
Ritva Jokela
Janet C. Blodgett
Thomas G. Rundall
Stephen M. Shortell
Mikko Nuutinen
Noora Skants
Markku Mäkijärvi
Paulus Torkki
Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
BMC Health Services Research
Lean healthcare
Lean management
Lean implementation
Self-assessment instrument
Lean maturity assessment
title Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_full Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_fullStr Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_full_unstemmed Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_short Validation of the Lean Healthcare Implementation Self-Assessment Instrument (LHISI) in the finnish healthcare context
title_sort validation of the lean healthcare implementation self assessment instrument lhisi in the finnish healthcare context
topic Lean healthcare
Lean management
Lean implementation
Self-assessment instrument
Lean maturity assessment
url https://doi.org/10.1186/s12913-021-07322-2
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