The role of electronic human resource management in diverse workforce efficiency
Orientation: Diversity management, focusing on developing and appreciating diverse ideas and building relations among diverse employees, and new electronic human resource management (e-HRM) approaches to employees, often leave employees feeling disrespected and indignant. Thus, instead of human reso...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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AOSIS
2019-09-01
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| Series: | SA Journal of Human Resource Management |
| Subjects: | |
| Online Access: | https://sajhrm.co.za/index.php/sajhrm/article/view/1118 |
| _version_ | 1828370108093825024 |
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| author | Tonja Blom Yvonne du Plessis Hamid Kazeroony |
| author_facet | Tonja Blom Yvonne du Plessis Hamid Kazeroony |
| author_sort | Tonja Blom |
| collection | DOAJ |
| description | Orientation: Diversity management, focusing on developing and appreciating diverse ideas and building relations among diverse employees, and new electronic human resource management (e-HRM) approaches to employees, often leave employees feeling disrespected and indignant. Thus, instead of human resource practitioners, harnessing the strategic role of e-HRM towards value creation for people and organisation, e-HRM has taken a dehumanising turn.
Research purpose: This research questioned how technological changes affecting e-HRM could optimise and enable diversity.
Motivation for the study: Current literature does not adequately address this e-HRM dilemma impacting on HRM.
Research approach/design and method: A qualitative exploratory case study was used to determine how and to what extent the application of e-HRM technology implementation impacted on diversity management. The human niche and ecological model theories help explain the nature of employees’ interactional relationships and coping mechanisms when intervening factors such as e-HRM are introduced respectively.
Main findings: The research revealed disconnectedness between e-HRM, individuals and groups, affecting efficiency. Further research is required to improve humanistic approaches for e-HRM implementations.
Practical/managerial implications: Application of human niche theory may guide a more participative approach from the onset. Leaders and managers who follow a pure transactional approach may fuel employee isolationism and hamper diversity management through technology in e-HRM.
Contribution/value-add: Our findings provide insight into the unintended consequences of diversity. We indicated how e-HRM systems can lead to relational breakdown in a developing country context. Technology should be integrated in managing diversity, and not just focused on operational efficiencies. |
| first_indexed | 2024-04-14T06:33:32Z |
| format | Article |
| id | doaj.art-5dd11d1436e34dfdacb5b8cc7d318f2b |
| institution | Directory Open Access Journal |
| issn | 1683-7584 2071-078X |
| language | English |
| last_indexed | 2024-04-14T06:33:32Z |
| publishDate | 2019-09-01 |
| publisher | AOSIS |
| record_format | Article |
| series | SA Journal of Human Resource Management |
| spelling | doaj.art-5dd11d1436e34dfdacb5b8cc7d318f2b2022-12-22T02:07:32ZengAOSISSA Journal of Human Resource Management1683-75842071-078X2019-09-01170e1e1210.4102/sajhrm.v17i0.1118502The role of electronic human resource management in diverse workforce efficiencyTonja Blom0Yvonne du Plessis1Hamid Kazeroony2North-West University Business School, North-West University, MafikengNorth-West University Business School, North-West University, MafikengCollege of Management and Technology, Walden University, MinneapolisOrientation: Diversity management, focusing on developing and appreciating diverse ideas and building relations among diverse employees, and new electronic human resource management (e-HRM) approaches to employees, often leave employees feeling disrespected and indignant. Thus, instead of human resource practitioners, harnessing the strategic role of e-HRM towards value creation for people and organisation, e-HRM has taken a dehumanising turn. Research purpose: This research questioned how technological changes affecting e-HRM could optimise and enable diversity. Motivation for the study: Current literature does not adequately address this e-HRM dilemma impacting on HRM. Research approach/design and method: A qualitative exploratory case study was used to determine how and to what extent the application of e-HRM technology implementation impacted on diversity management. The human niche and ecological model theories help explain the nature of employees’ interactional relationships and coping mechanisms when intervening factors such as e-HRM are introduced respectively. Main findings: The research revealed disconnectedness between e-HRM, individuals and groups, affecting efficiency. Further research is required to improve humanistic approaches for e-HRM implementations. Practical/managerial implications: Application of human niche theory may guide a more participative approach from the onset. Leaders and managers who follow a pure transactional approach may fuel employee isolationism and hamper diversity management through technology in e-HRM. Contribution/value-add: Our findings provide insight into the unintended consequences of diversity. We indicated how e-HRM systems can lead to relational breakdown in a developing country context. Technology should be integrated in managing diversity, and not just focused on operational efficiencies.https://sajhrm.co.za/index.php/sajhrm/article/view/1118ecological modele-HRMglobalisationhuman niche theoryhumanistichuman resource managementdiversitytechnology integrationpsychological reactance |
| spellingShingle | Tonja Blom Yvonne du Plessis Hamid Kazeroony The role of electronic human resource management in diverse workforce efficiency SA Journal of Human Resource Management ecological model e-HRM globalisation human niche theory humanistic human resource management diversity technology integration psychological reactance |
| title | The role of electronic human resource management in diverse workforce efficiency |
| title_full | The role of electronic human resource management in diverse workforce efficiency |
| title_fullStr | The role of electronic human resource management in diverse workforce efficiency |
| title_full_unstemmed | The role of electronic human resource management in diverse workforce efficiency |
| title_short | The role of electronic human resource management in diverse workforce efficiency |
| title_sort | role of electronic human resource management in diverse workforce efficiency |
| topic | ecological model e-HRM globalisation human niche theory humanistic human resource management diversity technology integration psychological reactance |
| url | https://sajhrm.co.za/index.php/sajhrm/article/view/1118 |
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