Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta Timur

The study was conducted to determine the critical component of a Total Quality Management (TQM) Program. The objectives of this research were: (1) identifying the problems of TQM implementation and, (2) analyzing of TQM performace in PT Madu Pramuka. Data were collected from PT Madu Pramuka through...

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Main Authors: A. Sukmawati, H.C.H. Siregar, C. Mauidah
Format: Article
Language:English
Published: Bogor Agricultural University 2007-08-01
Series:Media Peternakan
Subjects:
Online Access:http://medpet.journal.ipb.ac.id/index.php/mediapeternakan/article/view/978
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author A. Sukmawati
H.C.H. Siregar
C. Mauidah
author_facet A. Sukmawati
H.C.H. Siregar
C. Mauidah
author_sort A. Sukmawati
collection DOAJ
description The study was conducted to determine the critical component of a Total Quality Management (TQM) Program. The objectives of this research were: (1) identifying the problems of TQM implementation and, (2) analyzing of TQM performace in PT Madu Pramuka. Data were collected from PT Madu Pramuka through an expert survey instrument. Data analysis was done through Analytical Hierarchy Process (AHP). Results of this study indicated that the most important problem was the quality of raw material (honey) which were still under the standard. This is due to limited honey quality control tools. The TQM performance was not satisfying because it was only storage and packaging division used standard as the critical component of TQM.
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spelling doaj.art-5de5b145d977406e81b4242ac5f6e7da2022-12-22T01:14:33ZengBogor Agricultural UniversityMedia Peternakan0126-04722087-46342007-08-013028899Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta TimurA. SukmawatiH.C.H. SiregarC. MauidahThe study was conducted to determine the critical component of a Total Quality Management (TQM) Program. The objectives of this research were: (1) identifying the problems of TQM implementation and, (2) analyzing of TQM performace in PT Madu Pramuka. Data were collected from PT Madu Pramuka through an expert survey instrument. Data analysis was done through Analytical Hierarchy Process (AHP). Results of this study indicated that the most important problem was the quality of raw material (honey) which were still under the standard. This is due to limited honey quality control tools. The TQM performance was not satisfying because it was only storage and packaging division used standard as the critical component of TQM.http://medpet.journal.ipb.ac.id/index.php/mediapeternakan/article/view/978Total Quality Managementhoneyexpert surveyAnalytical Hierarchy Process
spellingShingle A. Sukmawati
H.C.H. Siregar
C. Mauidah
Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta Timur
Media Peternakan
Total Quality Management
honey
expert survey
Analytical Hierarchy Process
title Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta Timur
title_full Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta Timur
title_fullStr Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta Timur
title_full_unstemmed Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta Timur
title_short Analisis Manajemen Mutu Terpadu di PT Madu Pramuka Cibubur Jakarta Timur
title_sort analisis manajemen mutu terpadu di pt madu pramuka cibubur jakarta timur
topic Total Quality Management
honey
expert survey
Analytical Hierarchy Process
url http://medpet.journal.ipb.ac.id/index.php/mediapeternakan/article/view/978
work_keys_str_mv AT asukmawati analisismanajemenmututerpadudiptmadupramukacibuburjakartatimur
AT hchsiregar analisismanajemenmututerpadudiptmadupramukacibuburjakartatimur
AT cmauidah analisismanajemenmututerpadudiptmadupramukacibuburjakartatimur