Role and responsibilities of a medical coordinator in the light of Polish legislation and foreign experiences

Introduction and objective Coordinated care has been defined as a function that helps ensure satisfaction of patient’s needs. Coordinated care maximizes the value of services provided to patients by facilitating effective, safe and high-quality services and improving healthcare outcomes....

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Bibliographic Details
Main Authors: Joanna Oberska, Artur Prusaczyk, Paweł Żuk, Marika Guzek, Piotr Tyszko, Grzegorz Zieliński, Magdalena Bogdan
Format: Article
Language:English
Published: Institute of Rural Health 2021-06-01
Series:Medycyna Ogólna i Nauki o Zdrowiu
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Online Access:https://www.monz.pl/Role-and-responsibilities-of-a-medical-coordinator-in-the-light-of-Polish-legislation,138311,0,2.html
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Summary:Introduction and objective Coordinated care has been defined as a function that helps ensure satisfaction of patient’s needs. Coordinated care maximizes the value of services provided to patients by facilitating effective, safe and high-quality services and improving healthcare outcomes.The article analyzes the phenomenon of interpretation of a coordinator’s responsibilities by service providers, especially due to the Rapid Oncology Therapy programme in Poland. The scope of medical care coordination in Poland is compared with the United Kingdom and The Netherlands, among others Brief description of the state of knowledge The role of the medical coordinator was introduced into the Polish legislation for the first time in 2014 as the coordinator of oncological treatment. There are various interpretations among Polish healthcare providers with regard to duties of a coordinator, but there is no model on which certain patterns could be built. Most coordinators work together with the hospital medical staff and organizational units, take care of the completeness of the documentation in order to correctly settle oncological services, coordinate the treatment plan established by the medical council, provide the patient with information related to further treatment, participate in medical council meetings,and issue the Diagnostic and Oncological Treatment Card (Karta Diagnostyki i Leczenia Onkologicznego – DiLO). Countries including the UK and The Netherlands are examples of effective implementation of coordinated primary care due to their high level of medical resource management. Conclusions In order to make full use of the potential of cancer treatment coordinators, it is necessary to provide them with greater opportunities to cooperate with the patient, rather than independently.
ISSN:2083-4543
2084-4905