The relationship between consultants and clients in a tourism sector
Relationship between clients and consultants reveals and develops during the process of communication, for then not only do people interact, but also get to know each other. Methods of consulting should be based on information and applied in a mare precise and understandable manner. Clients and con...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Military University of Technology, Warsaw
2017-06-01
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| Series: | Nowoczesne Systemy Zarządzania |
| Subjects: | |
| Online Access: | https://nsz.wat.edu.pl/The-relationship-between-consultants-and-clients-in-a-tourism-sector,129436,0,2.html |
| _version_ | 1818502907016773632 |
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| author | Dalia Perkumienė Edita Abalikštienė Rasa Merkienė |
| author_facet | Dalia Perkumienė Edita Abalikštienė Rasa Merkienė |
| author_sort | Dalia Perkumienė |
| collection | DOAJ |
| description | Relationship between clients and consultants reveals and develops during the process of communication, for then not only do people interact, but also get to know each other. Methods of consulting should be based on information and applied in a mare precise and understandable manner. Clients and consultants should discuss and argue when trying to protect their opinion, as well as to develop tolerance to the weaknesses of others. Em-pirical survey showed that clients consider the factors which, in their opinion, directly determine the efficiency of consulting to be mare important. Consultants, similarly to clients claim that the factors of various capacities and competence are also relevant. However, factors related to the methodology of consulting are considered to be of the same importance. When assessing the influence of interpersonal factors to client and consultant relationship, both the consultants and clients indicated the importance and ability to manage conflicts as one of the important aspects of ethical conduct during a consultation. However, clients considered the factor of communi-cation skills to be of a higher importance. They wished the consultant had tried to look from their angle and even eager for an emotional contact. |
| first_indexed | 2024-12-10T21:16:40Z |
| format | Article |
| id | doaj.art-5dfab9b7485c4ac897e445ef3d845641 |
| institution | Directory Open Access Journal |
| issn | 1896-9380 2719-860X |
| language | English |
| last_indexed | 2024-12-10T21:16:40Z |
| publishDate | 2017-06-01 |
| publisher | Military University of Technology, Warsaw |
| record_format | Article |
| series | Nowoczesne Systemy Zarządzania |
| spelling | doaj.art-5dfab9b7485c4ac897e445ef3d8456412022-12-22T01:33:17ZengMilitary University of Technology, WarsawNowoczesne Systemy Zarządzania1896-93802719-860X2017-06-0112217918810.37055/nsz/129436129436The relationship between consultants and clients in a tourism sectorDalia Perkumienė0Edita Abalikštienė1Rasa Merkienė2Aleksandras Stulginskis University, LithuaniaKaunas Forestry and Environmental Engineering University of Applied Sciences, LithuaniaAleksandras Stulginskis University, LithuaniaRelationship between clients and consultants reveals and develops during the process of communication, for then not only do people interact, but also get to know each other. Methods of consulting should be based on information and applied in a mare precise and understandable manner. Clients and consultants should discuss and argue when trying to protect their opinion, as well as to develop tolerance to the weaknesses of others. Em-pirical survey showed that clients consider the factors which, in their opinion, directly determine the efficiency of consulting to be mare important. Consultants, similarly to clients claim that the factors of various capacities and competence are also relevant. However, factors related to the methodology of consulting are considered to be of the same importance. When assessing the influence of interpersonal factors to client and consultant relationship, both the consultants and clients indicated the importance and ability to manage conflicts as one of the important aspects of ethical conduct during a consultation. However, clients considered the factor of communi-cation skills to be of a higher importance. They wished the consultant had tried to look from their angle and even eager for an emotional contact.https://nsz.wat.edu.pl/The-relationship-between-consultants-and-clients-in-a-tourism-sector,129436,0,2.htmlconsultationclientconsultantrelationship between clients and consultants |
| spellingShingle | Dalia Perkumienė Edita Abalikštienė Rasa Merkienė The relationship between consultants and clients in a tourism sector Nowoczesne Systemy Zarządzania consultation client consultant relationship between clients and consultants |
| title | The relationship between consultants and clients in a tourism sector |
| title_full | The relationship between consultants and clients in a tourism sector |
| title_fullStr | The relationship between consultants and clients in a tourism sector |
| title_full_unstemmed | The relationship between consultants and clients in a tourism sector |
| title_short | The relationship between consultants and clients in a tourism sector |
| title_sort | relationship between consultants and clients in a tourism sector |
| topic | consultation client consultant relationship between clients and consultants |
| url | https://nsz.wat.edu.pl/The-relationship-between-consultants-and-clients-in-a-tourism-sector,129436,0,2.html |
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