A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinics

Background: Neonates admitted to the neonatal intensive care unit (NICU) are at risk of neuromotor and behavioral impairments, and therapy services can optimize their neurodevelopment. Physiotherapy (PT) and Occupational therapy (OT) services are available in the NICU of Women's Wellness and R...

Full description

Bibliographic Details
Main Authors: Pranay Jindal, Irfana Ajab Shah, Jisha Elizabeth Mathew, Shihab Kannappillil, Ma Lorena Igna Sibayan, Parvathy Ragesh, Sashtha Girish, Irian Jade Cabanillas, Ana Princess Villa, Matheus Franciscus Petrus Van Rens, Mohamed Rami Alturk, Mohamad Adnan Mahmah, Mai AlQuabaisi, Noora Rashid AlMudehka, Alaa Al Sheikh Hussein
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2023-01-01
Series:CHRISMED Journal of Health and Research
Subjects:
Online Access:http://www.cjhr.org/article.asp?issn=2348-3334;year=2023;volume=10;issue=1;spage=86;epage=98;aulast=Jindal
_version_ 1797775284726923264
author Pranay Jindal
Irfana Ajab Shah
Jisha Elizabeth Mathew
Shihab Kannappillil
Ma Lorena Igna Sibayan
Parvathy Ragesh
Sashtha Girish
Irian Jade Cabanillas
Ana Princess Villa
Matheus Franciscus Petrus Van Rens
Mohamed Rami Alturk
Mohamad Adnan Mahmah
Mai AlQuabaisi
Noora Rashid AlMudehka
Alaa Al Sheikh Hussein
author_facet Pranay Jindal
Irfana Ajab Shah
Jisha Elizabeth Mathew
Shihab Kannappillil
Ma Lorena Igna Sibayan
Parvathy Ragesh
Sashtha Girish
Irian Jade Cabanillas
Ana Princess Villa
Matheus Franciscus Petrus Van Rens
Mohamed Rami Alturk
Mohamad Adnan Mahmah
Mai AlQuabaisi
Noora Rashid AlMudehka
Alaa Al Sheikh Hussein
author_sort Pranay Jindal
collection DOAJ
description Background: Neonates admitted to the neonatal intensive care unit (NICU) are at risk of neuromotor and behavioral impairments, and therapy services can optimize their neurodevelopment. Physiotherapy (PT) and Occupational therapy (OT) services are available in the NICU of Women's Wellness and Research Center, and as per the guidelines, physicians should refer the neonates for appropriate services. Baseline analysis of 1-month data revealed that 25%, 36%, 62%, and 10% of eligible neonates were not referred to (1) inpatient OT, (2) inpatient PT, (3) baby therapy, and (4) neonatal neurodevelopmental clinic, respectively. The study's objective is to increase the number of babies being referred, by reducing the number of eligible neonates not being referred to 4 available therapy services to 50% of the baseline data after 1 month of implementation. Methods: A Plan-Do-Study-Act cycle guided the interventions. The 1st phase identified stakeholders' challenges for not referring the babies to appropriate services. Based on their feedback, the referral criteria were revised. The 2nd phase involved implementing the revised criteria. Steps included (a) stakeholders' education on the revised criteria and making it available all the time, (b) daily triage and huddle to inform stakeholders of the needed referrals, and (c) establishing communication pathways. Results: Exceeding the targets, all eligible and 75% of the eligible neonates for neonatal neurodevelopmental and baby therapy clinics, respectively, were referred. For inpatient OT and PT services, 22% (targeted 12.5%) and 20% (targeted 18%) of the eligible neonates were missed. Conclusion: Within 1 month, we decreased the number of nonreferrals to all 4 therapy services. Inpatient PT and OT referrals need more focus.
first_indexed 2024-03-12T22:33:28Z
format Article
id doaj.art-5e603484926c4c34a10109b3b9824ee5
institution Directory Open Access Journal
issn 2348-3334
2348-506X
language English
last_indexed 2024-03-12T22:33:28Z
publishDate 2023-01-01
publisher Wolters Kluwer Medknow Publications
record_format Article
series CHRISMED Journal of Health and Research
spelling doaj.art-5e603484926c4c34a10109b3b9824ee52023-07-21T14:33:37ZengWolters Kluwer Medknow PublicationsCHRISMED Journal of Health and Research2348-33342348-506X2023-01-01101869810.4103/cjhr.cjhr_87_22A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinicsPranay JindalIrfana Ajab ShahJisha Elizabeth MathewShihab KannappillilMa Lorena Igna SibayanParvathy RageshSashtha GirishIrian Jade CabanillasAna Princess VillaMatheus Franciscus Petrus Van RensMohamed Rami AlturkMohamad Adnan MahmahMai AlQuabaisiNoora Rashid AlMudehkaAlaa Al Sheikh HusseinBackground: Neonates admitted to the neonatal intensive care unit (NICU) are at risk of neuromotor and behavioral impairments, and therapy services can optimize their neurodevelopment. Physiotherapy (PT) and Occupational therapy (OT) services are available in the NICU of Women's Wellness and Research Center, and as per the guidelines, physicians should refer the neonates for appropriate services. Baseline analysis of 1-month data revealed that 25%, 36%, 62%, and 10% of eligible neonates were not referred to (1) inpatient OT, (2) inpatient PT, (3) baby therapy, and (4) neonatal neurodevelopmental clinic, respectively. The study's objective is to increase the number of babies being referred, by reducing the number of eligible neonates not being referred to 4 available therapy services to 50% of the baseline data after 1 month of implementation. Methods: A Plan-Do-Study-Act cycle guided the interventions. The 1st phase identified stakeholders' challenges for not referring the babies to appropriate services. Based on their feedback, the referral criteria were revised. The 2nd phase involved implementing the revised criteria. Steps included (a) stakeholders' education on the revised criteria and making it available all the time, (b) daily triage and huddle to inform stakeholders of the needed referrals, and (c) establishing communication pathways. Results: Exceeding the targets, all eligible and 75% of the eligible neonates for neonatal neurodevelopmental and baby therapy clinics, respectively, were referred. For inpatient OT and PT services, 22% (targeted 12.5%) and 20% (targeted 18%) of the eligible neonates were missed. Conclusion: Within 1 month, we decreased the number of nonreferrals to all 4 therapy services. Inpatient PT and OT referrals need more focus.http://www.cjhr.org/article.asp?issn=2348-3334;year=2023;volume=10;issue=1;spage=86;epage=98;aulast=Jindalneonates neonatal therapyneurodevelopmental outcomesneonatal intensive care unitoccupational therapyphysiotherapyquality improvementservice utilization
spellingShingle Pranay Jindal
Irfana Ajab Shah
Jisha Elizabeth Mathew
Shihab Kannappillil
Ma Lorena Igna Sibayan
Parvathy Ragesh
Sashtha Girish
Irian Jade Cabanillas
Ana Princess Villa
Matheus Franciscus Petrus Van Rens
Mohamed Rami Alturk
Mohamad Adnan Mahmah
Mai AlQuabaisi
Noora Rashid AlMudehka
Alaa Al Sheikh Hussein
A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinics
CHRISMED Journal of Health and Research
neonates neonatal therapy
neurodevelopmental outcomes
neonatal intensive care unit
occupational therapy
physiotherapy
quality improvement
service utilization
title A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinics
title_full A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinics
title_fullStr A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinics
title_full_unstemmed A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinics
title_short A quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow-up clinics
title_sort quality improvement study to improve the utilization of occupational therapy and physiotherapy services in a level 4 neonatal intensive care unit and neurodevelopmental follow up clinics
topic neonates neonatal therapy
neurodevelopmental outcomes
neonatal intensive care unit
occupational therapy
physiotherapy
quality improvement
service utilization
url http://www.cjhr.org/article.asp?issn=2348-3334;year=2023;volume=10;issue=1;spage=86;epage=98;aulast=Jindal
work_keys_str_mv AT pranayjindal aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT irfanaajabshah aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT jishaelizabethmathew aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT shihabkannappillil aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT malorenaignasibayan aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT parvathyragesh aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT sashthagirish aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT irianjadecabanillas aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT anaprincessvilla aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT matheusfranciscuspetrusvanrens aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT mohamedramialturk aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT mohamadadnanmahmah aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT maialquabaisi aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT noorarashidalmudehka aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT alaaalsheikhhussein aqualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT pranayjindal qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT irfanaajabshah qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT jishaelizabethmathew qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT shihabkannappillil qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT malorenaignasibayan qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT parvathyragesh qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT sashthagirish qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT irianjadecabanillas qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT anaprincessvilla qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT matheusfranciscuspetrusvanrens qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT mohamedramialturk qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT mohamadadnanmahmah qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT maialquabaisi qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT noorarashidalmudehka qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics
AT alaaalsheikhhussein qualityimprovementstudytoimprovetheutilizationofoccupationaltherapyandphysiotherapyservicesinalevel4neonatalintensivecareunitandneurodevelopmentalfollowupclinics