Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in China

Background: To compare the characteristics between hotline callers with and without the Coronavirus Disease 2019 (COVID-19) related psychological problems.Methods: From January 25 to March 31, 2020, 581 callers with COVID-19 related psychological problems (COVID-19 callers) and 695 callers without C...

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Main Authors: Liting Zhao, Ziyang Li, Yongsheng Tong, Mengjie Wu, Cuiling Wang, Yuehua Wang, Nancy H. Liu
Format: Article
Language:English
Published: Frontiers Media S.A. 2021-05-01
Series:Frontiers in Psychiatry
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyt.2021.648974/full
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author Liting Zhao
Liting Zhao
Ziyang Li
Ziyang Li
Yongsheng Tong
Yongsheng Tong
Yongsheng Tong
Mengjie Wu
Mengjie Wu
Mengjie Wu
Cuiling Wang
Cuiling Wang
Yuehua Wang
Yuehua Wang
Nancy H. Liu
author_facet Liting Zhao
Liting Zhao
Ziyang Li
Ziyang Li
Yongsheng Tong
Yongsheng Tong
Yongsheng Tong
Mengjie Wu
Mengjie Wu
Mengjie Wu
Cuiling Wang
Cuiling Wang
Yuehua Wang
Yuehua Wang
Nancy H. Liu
author_sort Liting Zhao
collection DOAJ
description Background: To compare the characteristics between hotline callers with and without the Coronavirus Disease 2019 (COVID-19) related psychological problems.Methods: From January 25 to March 31, 2020, 581 callers with COVID-19 related psychological problems (COVID-19 callers) and 695 callers without COVID-19 related psychological problems (non-COVID-19 callers) to the Beijing Psychological Support Hotline were recruited. The demographic characteristics, primary concerns, suicidal ideation, depression and other psychological problems were compared between the two groups of callers.Results: Both groups of the callers were predominantly female and highly educated. The primary concerns reported by the COVID-19 callers were depression (38.4%) and family relationship problems (26.0%). As compared to the non-COVID-19 callers, COVID-19 callers reported more financial (7.4%) and work related problems (4.1%), but revealed lower prevalence of suicidal ideation (47.9% v 71.3%), lower degrees of psychological distress (74.3 v 79.1), intensity of suicidal ideation (0 v 50), severity of depression (57.9 v 65.1), and higher degree of hopefulness (41.1 v 33.6) (all p values < 0.01). Additionally, a lower proportion of COVID-19 callers met the criteria of depressed mood (51.6% v 61.4%) and other 4 symptoms than the non-COVID-19 callers (p values < 0.01).Conclusions: Based on the content of the primary concerns and the relatively low level of depression of the COVID-19 callers, the psychological intervention for them during the pandemic should focus on “psychological supports.” Coping strategies for daily life stressors and promotion of scientific knowledge about the pandemic should also be included in the hotline-related interventions.
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spelling doaj.art-5e780248d396496983c4912ab08930a52022-12-21T22:12:43ZengFrontiers Media S.A.Frontiers in Psychiatry1664-06402021-05-011210.3389/fpsyt.2021.648974648974Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in ChinaLiting Zhao0Liting Zhao1Ziyang Li2Ziyang Li3Yongsheng Tong4Yongsheng Tong5Yongsheng Tong6Mengjie Wu7Mengjie Wu8Mengjie Wu9Cuiling Wang10Cuiling Wang11Yuehua Wang12Yuehua Wang13Nancy H. Liu14Beijing Suicide Research and Prevention Center, Beijing Huilongguan Hospital, Beijing, ChinaWorld Health Organization Collaborating Center for Research and Training in Suicide Prevention, Beijing, ChinaBeijing Suicide Research and Prevention Center, Beijing Huilongguan Hospital, Beijing, ChinaWorld Health Organization Collaborating Center for Research and Training in Suicide Prevention, Beijing, ChinaBeijing Suicide Research and Prevention Center, Beijing Huilongguan Hospital, Beijing, ChinaWorld Health Organization Collaborating Center for Research and Training in Suicide Prevention, Beijing, ChinaPeking University Huilongguan Clinical Medical School, Beijing, ChinaBeijing Suicide Research and Prevention Center, Beijing Huilongguan Hospital, Beijing, ChinaWorld Health Organization Collaborating Center for Research and Training in Suicide Prevention, Beijing, ChinaPeking University Huilongguan Clinical Medical School, Beijing, ChinaBeijing Suicide Research and Prevention Center, Beijing Huilongguan Hospital, Beijing, ChinaWorld Health Organization Collaborating Center for Research and Training in Suicide Prevention, Beijing, ChinaBeijing Suicide Research and Prevention Center, Beijing Huilongguan Hospital, Beijing, ChinaWorld Health Organization Collaborating Center for Research and Training in Suicide Prevention, Beijing, ChinaDepartment of Psychology, University of California, Berkeley, Berkely, CA, United StatesBackground: To compare the characteristics between hotline callers with and without the Coronavirus Disease 2019 (COVID-19) related psychological problems.Methods: From January 25 to March 31, 2020, 581 callers with COVID-19 related psychological problems (COVID-19 callers) and 695 callers without COVID-19 related psychological problems (non-COVID-19 callers) to the Beijing Psychological Support Hotline were recruited. The demographic characteristics, primary concerns, suicidal ideation, depression and other psychological problems were compared between the two groups of callers.Results: Both groups of the callers were predominantly female and highly educated. The primary concerns reported by the COVID-19 callers were depression (38.4%) and family relationship problems (26.0%). As compared to the non-COVID-19 callers, COVID-19 callers reported more financial (7.4%) and work related problems (4.1%), but revealed lower prevalence of suicidal ideation (47.9% v 71.3%), lower degrees of psychological distress (74.3 v 79.1), intensity of suicidal ideation (0 v 50), severity of depression (57.9 v 65.1), and higher degree of hopefulness (41.1 v 33.6) (all p values < 0.01). Additionally, a lower proportion of COVID-19 callers met the criteria of depressed mood (51.6% v 61.4%) and other 4 symptoms than the non-COVID-19 callers (p values < 0.01).Conclusions: Based on the content of the primary concerns and the relatively low level of depression of the COVID-19 callers, the psychological intervention for them during the pandemic should focus on “psychological supports.” Coping strategies for daily life stressors and promotion of scientific knowledge about the pandemic should also be included in the hotline-related interventions.https://www.frontiersin.org/articles/10.3389/fpsyt.2021.648974/fullCOVID-19psychological problemhotlinepsychological interventionsuicide
spellingShingle Liting Zhao
Liting Zhao
Ziyang Li
Ziyang Li
Yongsheng Tong
Yongsheng Tong
Yongsheng Tong
Mengjie Wu
Mengjie Wu
Mengjie Wu
Cuiling Wang
Cuiling Wang
Yuehua Wang
Yuehua Wang
Nancy H. Liu
Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in China
Frontiers in Psychiatry
COVID-19
psychological problem
hotline
psychological intervention
suicide
title Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in China
title_full Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in China
title_fullStr Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in China
title_full_unstemmed Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in China
title_short Comparisons of Characteristics Between Psychological Support Hotline Callers With and Without COVID-19 Related Psychological Problems in China
title_sort comparisons of characteristics between psychological support hotline callers with and without covid 19 related psychological problems in china
topic COVID-19
psychological problem
hotline
psychological intervention
suicide
url https://www.frontiersin.org/articles/10.3389/fpsyt.2021.648974/full
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