Acceptability of Telegenetics for Families with Genetic Eye Diseases

Healthcare providers around the world have implemented remote routine consultations to minimise disruption during the COVID-19 pandemic. Virtual clinics are particularly suitable for patients with genetic eye diseases as they rely on detailed histories with genetic counselling. During April–June 201...

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Main Authors: Suzannah Bell, Urvi Karamchandani, Kirsten Malcolmson, Mariya Moosajee
Format: Article
Language:English
Published: MDPI AG 2021-02-01
Series:Genes
Subjects:
Online Access:https://www.mdpi.com/2073-4425/12/2/276
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author Suzannah Bell
Urvi Karamchandani
Kirsten Malcolmson
Mariya Moosajee
author_facet Suzannah Bell
Urvi Karamchandani
Kirsten Malcolmson
Mariya Moosajee
author_sort Suzannah Bell
collection DOAJ
description Healthcare providers around the world have implemented remote routine consultations to minimise disruption during the COVID-19 pandemic. Virtual clinics are particularly suitable for patients with genetic eye diseases as they rely on detailed histories with genetic counselling. During April–June 2019, the opinion of carers of children with inherited eye disorders attending the ocular genetics service at Moorfields Eye Hospital NHS Foundation Trust (MEH) were canvassed. Sixty-five percent of families (<i>n</i> = 35/54) preferred to have investigations carried out locally rather than travel to MEH, with 64% opting for a virtual consultation to interpret the results. The most popular mode of remote contact was via telephone (14/31), with video call being least preferred (8/31). Hence, 54 families who had received a telephone consultation mid-pandemic (November 2020–January 2021) were contacted to re-evaluate the acceptability of telegenetics using the Clinical Genetics Satisfaction Indicator and Telemedicine Satisfaction Questionnaire. Overall, 50 carers participated (response rate 93%); 58% of participants found teleconsultations acceptable and 54% agreed they increased their access to care, but 67.5% preferred to be seen in person. Patient satisfaction was high with 90% strongly agreeing/agreeing they shared and received all necessary information. Ocular genetics is well-suited for remote service delivery, ideally alternated with face-to-face consultations.
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spelling doaj.art-5e78be0fe42f45008c952de64c72ea912023-12-11T17:10:17ZengMDPI AGGenes2073-44252021-02-0112227610.3390/genes12020276Acceptability of Telegenetics for Families with Genetic Eye DiseasesSuzannah Bell0Urvi Karamchandani1Kirsten Malcolmson2Mariya Moosajee3Moorfields Eye Hospital NHS Foundation Trust, London EC1V 2PD, UKMoorfields Eye Hospital NHS Foundation Trust, London EC1V 2PD, UKMoorfields Eye Hospital NHS Foundation Trust, London EC1V 2PD, UKMoorfields Eye Hospital NHS Foundation Trust, London EC1V 2PD, UKHealthcare providers around the world have implemented remote routine consultations to minimise disruption during the COVID-19 pandemic. Virtual clinics are particularly suitable for patients with genetic eye diseases as they rely on detailed histories with genetic counselling. During April–June 2019, the opinion of carers of children with inherited eye disorders attending the ocular genetics service at Moorfields Eye Hospital NHS Foundation Trust (MEH) were canvassed. Sixty-five percent of families (<i>n</i> = 35/54) preferred to have investigations carried out locally rather than travel to MEH, with 64% opting for a virtual consultation to interpret the results. The most popular mode of remote contact was via telephone (14/31), with video call being least preferred (8/31). Hence, 54 families who had received a telephone consultation mid-pandemic (November 2020–January 2021) were contacted to re-evaluate the acceptability of telegenetics using the Clinical Genetics Satisfaction Indicator and Telemedicine Satisfaction Questionnaire. Overall, 50 carers participated (response rate 93%); 58% of participants found teleconsultations acceptable and 54% agreed they increased their access to care, but 67.5% preferred to be seen in person. Patient satisfaction was high with 90% strongly agreeing/agreeing they shared and received all necessary information. Ocular genetics is well-suited for remote service delivery, ideally alternated with face-to-face consultations.https://www.mdpi.com/2073-4425/12/2/276telemedicinetelegeneticsremote consultationsophthalmologyservice deliverygenetic eye disease
spellingShingle Suzannah Bell
Urvi Karamchandani
Kirsten Malcolmson
Mariya Moosajee
Acceptability of Telegenetics for Families with Genetic Eye Diseases
Genes
telemedicine
telegenetics
remote consultations
ophthalmology
service delivery
genetic eye disease
title Acceptability of Telegenetics for Families with Genetic Eye Diseases
title_full Acceptability of Telegenetics for Families with Genetic Eye Diseases
title_fullStr Acceptability of Telegenetics for Families with Genetic Eye Diseases
title_full_unstemmed Acceptability of Telegenetics for Families with Genetic Eye Diseases
title_short Acceptability of Telegenetics for Families with Genetic Eye Diseases
title_sort acceptability of telegenetics for families with genetic eye diseases
topic telemedicine
telegenetics
remote consultations
ophthalmology
service delivery
genetic eye disease
url https://www.mdpi.com/2073-4425/12/2/276
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AT mariyamoosajee acceptabilityoftelegeneticsforfamilieswithgeneticeyediseases