Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public Libraries
Public libraries are viewed as the local gateway to knowledge, therefore the design of public libraries should reflect its function for providing services and adapt the change of environment. Since 1993, Taiwan has been included as one of the aging societies, as a result, the servicescape design of...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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National Taiwan University
2019-06-01
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| Series: | Journal of Library and Information Studies |
| Subjects: | |
| Online Access: | https://jlis.lis.ntu.edu.tw/files/journal/j48-4.pdf |
| _version_ | 1818332867802955776 |
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| author | Chih-Chun Lin Ming-Hsin Phoebe Chiu |
| author_facet | Chih-Chun Lin Ming-Hsin Phoebe Chiu |
| author_sort | Chih-Chun Lin |
| collection | DOAJ |
| description | Public libraries are viewed as the local gateway to knowledge, therefore the design of public libraries should reflect its function for providing services and adapt the change of environment. Since 1993, Taiwan has been included as one of the aging societies, as a result, the servicescape design of the senior-exclusive area in libraries becomes a significant issue. With this regard, this study aims to understand from the senior users’ perspective of the way that servicescape should be designed. This study used “Photo-elicitation” as its data collection method. Twenty-four senior users, who are the patrons of Senior Active Learning Centers in Taipei Public Library were interviewed, and a total of 284 photographs were solicited and used as data source. In addition to exploring senior users’ preference of servicescape, this study also attempts to construct a framework that serves as guidance for designing and evaluating servicescape in public libraries. (Article content in Chinese with English extended abstract) |
| first_indexed | 2024-12-13T13:42:34Z |
| format | Article |
| id | doaj.art-5e79d867abd144fda2943cb2543b8a15 |
| institution | Directory Open Access Journal |
| issn | 1606-7509 1606-7509 |
| language | English |
| last_indexed | 2024-12-13T13:42:34Z |
| publishDate | 2019-06-01 |
| publisher | National Taiwan University |
| record_format | Article |
| series | Journal of Library and Information Studies |
| spelling | doaj.art-5e79d867abd144fda2943cb2543b8a152022-12-21T23:43:33ZengNational Taiwan UniversityJournal of Library and Information Studies1606-75091606-75092019-06-0117111714910.6182/jlis.201906_17(1).117Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public LibrariesChih-Chun Lin0Ming-Hsin Phoebe Chiu1Graduate Institute of Library and Information Studies, National Taiwan Normal University, Taipei, TaiwanGraduate Institute of Library and Information Studies, National Taiwan Normal University, Taipei, TaiwanPublic libraries are viewed as the local gateway to knowledge, therefore the design of public libraries should reflect its function for providing services and adapt the change of environment. Since 1993, Taiwan has been included as one of the aging societies, as a result, the servicescape design of the senior-exclusive area in libraries becomes a significant issue. With this regard, this study aims to understand from the senior users’ perspective of the way that servicescape should be designed. This study used “Photo-elicitation” as its data collection method. Twenty-four senior users, who are the patrons of Senior Active Learning Centers in Taipei Public Library were interviewed, and a total of 284 photographs were solicited and used as data source. In addition to exploring senior users’ preference of servicescape, this study also attempts to construct a framework that serves as guidance for designing and evaluating servicescape in public libraries. (Article content in Chinese with English extended abstract)https://jlis.lis.ntu.edu.tw/files/journal/j48-4.pdfsenior servicesenior active learning centerpublic librariesservicescapephoto elicitation |
| spellingShingle | Chih-Chun Lin Ming-Hsin Phoebe Chiu Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public Libraries Journal of Library and Information Studies senior service senior active learning center public libraries servicescape photo elicitation |
| title | Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public Libraries |
| title_full | Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public Libraries |
| title_fullStr | Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public Libraries |
| title_full_unstemmed | Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public Libraries |
| title_short | Senior Citizens' Servicescape Preferences Regarding Senior Active Learning Centers in the Public Libraries |
| title_sort | senior citizens servicescape preferences regarding senior active learning centers in the public libraries |
| topic | senior service senior active learning center public libraries servicescape photo elicitation |
| url | https://jlis.lis.ntu.edu.tw/files/journal/j48-4.pdf |
| work_keys_str_mv | AT chihchunlin seniorcitizensservicescapepreferencesregardingsenioractivelearningcentersinthepubliclibraries AT minghsinphoebechiu seniorcitizensservicescapepreferencesregardingsenioractivelearningcentersinthepubliclibraries |