Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call Centers

This article examines the offshore bilingual (English/Spanish) call centers in Mexico City that serve as the entry into the labor market for young Mexican return migrants. Thanks to the English skills and cultural capital they gained from their experience in the United States, they are able to compe...

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Main Author: Michaël Da Cruz
Format: Article
Language:English
Published: Russell Sage Foundation 2018-01-01
Series:RSF: The Russell Sage Foundation Journal of the Social Sciences
Subjects:
Online Access:https://www.rsfjournal.org/doi/full/10.7758/RSF.2018.4.1.03
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author Michaël Da Cruz
author_facet Michaël Da Cruz
author_sort Michaël Da Cruz
collection DOAJ
description This article examines the offshore bilingual (English/Spanish) call centers in Mexico City that serve as the entry into the labor market for young Mexican return migrants. Thanks to the English skills and cultural capital they gained from their experience in the United States, they are able to compete with more-skilled workers and are better suited to manage the cultural dimension of this transnational labor. Return migrants become stuck in this economic niche, however, owing to a lack of professional possibilities outside of the sector.
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spelling doaj.art-5e7e3a4866f348f0bdba45610a13bc702022-12-21T18:33:58ZengRussell Sage FoundationRSF: The Russell Sage Foundation Journal of the Social Sciences2377-82532377-82612018-01-0141395710.7758/RSF.2018.4.1.03Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call CentersMichaël Da Cruz0El Colegio de la Frontera NorteThis article examines the offshore bilingual (English/Spanish) call centers in Mexico City that serve as the entry into the labor market for young Mexican return migrants. Thanks to the English skills and cultural capital they gained from their experience in the United States, they are able to compete with more-skilled workers and are better suited to manage the cultural dimension of this transnational labor. Return migrants become stuck in this economic niche, however, owing to a lack of professional possibilities outside of the sector.https://www.rsfjournal.org/doi/full/10.7758/RSF.2018.4.1.03return migrationMexican 1.5 generationoffshore call centerslabor market incorporationlife stories
spellingShingle Michaël Da Cruz
Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call Centers
RSF: The Russell Sage Foundation Journal of the Social Sciences
return migration
Mexican 1.5 generation
offshore call centers
labor market incorporation
life stories
title Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call Centers
title_full Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call Centers
title_fullStr Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call Centers
title_full_unstemmed Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call Centers
title_short Offshore Migrant Workers: Return Migrants in Mexico’s English-Speaking Call Centers
title_sort offshore migrant workers return migrants in mexico s english speaking call centers
topic return migration
Mexican 1.5 generation
offshore call centers
labor market incorporation
life stories
url https://www.rsfjournal.org/doi/full/10.7758/RSF.2018.4.1.03
work_keys_str_mv AT michaeldacruz offshoremigrantworkersreturnmigrantsinmexicosenglishspeakingcallcenters