Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM Model

The automotive industry is the leading producer of machines in Taiwan and worldwide. Developing effective methods for forecasting car sales can allow car companies to arrange their production and sales plans. Capitalizing on the growth of social media and deep learning algorithms, this research aime...

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Main Authors: Chao Ou-Yang, Shih-Chung Chou, Yeh-Chun Juan
Format: Article
Language:English
Published: MDPI AG 2022-01-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/12/3/1550
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author Chao Ou-Yang
Shih-Chung Chou
Yeh-Chun Juan
author_facet Chao Ou-Yang
Shih-Chung Chou
Yeh-Chun Juan
author_sort Chao Ou-Yang
collection DOAJ
description The automotive industry is the leading producer of machines in Taiwan and worldwide. Developing effective methods for forecasting car sales can allow car companies to arrange their production and sales plans. Capitalizing on the growth of social media and deep learning algorithms, this research aimed to improve the overall performance of the forecasting of Taiwan car sales movement direction forecasting by using online sentiment data and CNN-LSTM method. First, the historical sales volumes and multi-channel online sentiment data for six car brands in Taiwan were collected and preprocessed for labeling of car sales movement direction. Then, three models, namely, the classical, sentimental, and CNN-LSTM models, were constructed and trained/fitted for forecasting car sales movement directions in Taiwan. Finally, the performance of the three prediction models were compared to verify the effects of online sentiment data and the CNN-LSTM model on forecasting performance. The results showed that four forecasting performance indices, i.e., accuracy, precision, recall and F1-score, improved by 27.78% (from 41.67% to 69.45%), 0.39 (from 0.38 to 0.77), 0.27 (from 0.42 to 0.69) and 0.33 (from 0.35 to 0.68), respectively. Therefore, the online sentiment data and CNN-LSTM method can indeed improve the overall performance of car sales movement direction in Taiwan.
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spelling doaj.art-5eae249ceba24b2dbe0e2620f8e87c772023-11-23T15:59:27ZengMDPI AGApplied Sciences2076-34172022-01-01123155010.3390/app12031550Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM ModelChao Ou-Yang0Shih-Chung Chou1Yeh-Chun Juan2Department of Industrial Management, National Taiwan University of Science and Technology (Taiwan Tech), Taipei 106, TaiwanDepartment of Industrial Management, National Taiwan University of Science and Technology (Taiwan Tech), Taipei 106, TaiwanDepartment of Industrial Engineering and Management, Ming Chi University of Technology, New Taipei City 243, TaiwanThe automotive industry is the leading producer of machines in Taiwan and worldwide. Developing effective methods for forecasting car sales can allow car companies to arrange their production and sales plans. Capitalizing on the growth of social media and deep learning algorithms, this research aimed to improve the overall performance of the forecasting of Taiwan car sales movement direction forecasting by using online sentiment data and CNN-LSTM method. First, the historical sales volumes and multi-channel online sentiment data for six car brands in Taiwan were collected and preprocessed for labeling of car sales movement direction. Then, three models, namely, the classical, sentimental, and CNN-LSTM models, were constructed and trained/fitted for forecasting car sales movement directions in Taiwan. Finally, the performance of the three prediction models were compared to verify the effects of online sentiment data and the CNN-LSTM model on forecasting performance. The results showed that four forecasting performance indices, i.e., accuracy, precision, recall and F1-score, improved by 27.78% (from 41.67% to 69.45%), 0.39 (from 0.38 to 0.77), 0.27 (from 0.42 to 0.69) and 0.33 (from 0.35 to 0.68), respectively. Therefore, the online sentiment data and CNN-LSTM method can indeed improve the overall performance of car sales movement direction in Taiwan.https://www.mdpi.com/2076-3417/12/3/1550automotive industrysales forecastingonline sentiment analysiselectronic word of mouth (eWOM)Convolution Neural Networks (CNN)Long Short-Term Memory (LSTM)
spellingShingle Chao Ou-Yang
Shih-Chung Chou
Yeh-Chun Juan
Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM Model
Applied Sciences
automotive industry
sales forecasting
online sentiment analysis
electronic word of mouth (eWOM)
Convolution Neural Networks (CNN)
Long Short-Term Memory (LSTM)
title Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM Model
title_full Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM Model
title_fullStr Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM Model
title_full_unstemmed Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM Model
title_short Improving the Forecasting Performance of Taiwan Car Sales Movement Direction Using Online Sentiment Data and CNN-LSTM Model
title_sort improving the forecasting performance of taiwan car sales movement direction using online sentiment data and cnn lstm model
topic automotive industry
sales forecasting
online sentiment analysis
electronic word of mouth (eWOM)
Convolution Neural Networks (CNN)
Long Short-Term Memory (LSTM)
url https://www.mdpi.com/2076-3417/12/3/1550
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AT shihchungchou improvingtheforecastingperformanceoftaiwancarsalesmovementdirectionusingonlinesentimentdataandcnnlstmmodel
AT yehchunjuan improvingtheforecastingperformanceoftaiwancarsalesmovementdirectionusingonlinesentimentdataandcnnlstmmodel