A conceptual framework for effective management of conflict risk within Agile software development environments

Background: Whenever teams obtain together to work towards a common goal, the lingering of an inherent conflict risk is always a possibility. This applies to software development teams as well. Researchers even argue this inherent conflict existence as necessary. Agile development environment is no...

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Main Authors: Mothepane M. Tshabalala, Lucas T. Khoza
Format: Article
Language:English
Published: AOSIS 2021-10-01
Series:South African Journal of Information Management
Subjects:
Online Access:https://sajim.co.za/index.php/sajim/article/view/1352
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author Mothepane M. Tshabalala
Lucas T. Khoza
author_facet Mothepane M. Tshabalala
Lucas T. Khoza
author_sort Mothepane M. Tshabalala
collection DOAJ
description Background: Whenever teams obtain together to work towards a common goal, the lingering of an inherent conflict risk is always a possibility. This applies to software development teams as well. Researchers even argue this inherent conflict existence as necessary. Agile development environment is no exception. The main purpose for adopting Agile is to improve the technology adequacy to facilitate organisation competitiveness. Agile manages the achievement of this through its advocacy for change, adaptability and constant satisfaction of market demands. This is because Agile enables organisations to create software of quality standard that allows for quicker response to the continuously changing market needs of todays’ world. Objectives: Henceforth, this article investigates this topic to develop a conceptual framework for effectively managing conflict risk in Agile teams, to improve the organisation technology adequacy. Method: This article employed quantitative methods for data collection and analysis. A structured online questionnaire was used for data collection and Statistical Package for the Social Sciences was used for data analysis. Pearson’s correlation was used to test the relationships among variables. Results: The findings show affirming results on the existence of conflict risk among Agile software development teams. The results indicate that there is a strong positive significant correlation between effective interaction, discussions and quality software application. Moreover, the findings demonstrate a strong relation between effective conflict management and achievement of set agile project goals. Conclusion: Agile allows companies to address the market requirements while still being adaptive to constant change. However, the literature identifies conflict risk as one of the hindrances to realising this purpose.
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spelling doaj.art-5f07f8914f73460eb8446684a33e8e362022-12-21T20:39:02ZengAOSISSouth African Journal of Information Management2078-18651560-683X2021-10-01231e1e910.4102/sajim.v23i1.1352693A conceptual framework for effective management of conflict risk within Agile software development environmentsMothepane M. Tshabalala0Lucas T. Khoza1Department of Applied Information Systems, School of Consumer Intelligence and Information Systems, University of Johannesburg, JohannesburgDepartment of Applied Information Systems, School of Consumer Intelligence and Information Systems, University of Johannesburg, JohannesburgBackground: Whenever teams obtain together to work towards a common goal, the lingering of an inherent conflict risk is always a possibility. This applies to software development teams as well. Researchers even argue this inherent conflict existence as necessary. Agile development environment is no exception. The main purpose for adopting Agile is to improve the technology adequacy to facilitate organisation competitiveness. Agile manages the achievement of this through its advocacy for change, adaptability and constant satisfaction of market demands. This is because Agile enables organisations to create software of quality standard that allows for quicker response to the continuously changing market needs of todays’ world. Objectives: Henceforth, this article investigates this topic to develop a conceptual framework for effectively managing conflict risk in Agile teams, to improve the organisation technology adequacy. Method: This article employed quantitative methods for data collection and analysis. A structured online questionnaire was used for data collection and Statistical Package for the Social Sciences was used for data analysis. Pearson’s correlation was used to test the relationships among variables. Results: The findings show affirming results on the existence of conflict risk among Agile software development teams. The results indicate that there is a strong positive significant correlation between effective interaction, discussions and quality software application. Moreover, the findings demonstrate a strong relation between effective conflict management and achievement of set agile project goals. Conclusion: Agile allows companies to address the market requirements while still being adaptive to constant change. However, the literature identifies conflict risk as one of the hindrances to realising this purpose.https://sajim.co.za/index.php/sajim/article/view/1352risk managementconflict managementit projectsagile approachtechnology competitiveness
spellingShingle Mothepane M. Tshabalala
Lucas T. Khoza
A conceptual framework for effective management of conflict risk within Agile software development environments
South African Journal of Information Management
risk management
conflict management
it projects
agile approach
technology competitiveness
title A conceptual framework for effective management of conflict risk within Agile software development environments
title_full A conceptual framework for effective management of conflict risk within Agile software development environments
title_fullStr A conceptual framework for effective management of conflict risk within Agile software development environments
title_full_unstemmed A conceptual framework for effective management of conflict risk within Agile software development environments
title_short A conceptual framework for effective management of conflict risk within Agile software development environments
title_sort conceptual framework for effective management of conflict risk within agile software development environments
topic risk management
conflict management
it projects
agile approach
technology competitiveness
url https://sajim.co.za/index.php/sajim/article/view/1352
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