Systematization of the definitions characterizing the content of services provided by industrial enterprises

The conducted analysis of the conceptual construct applied in scientific literature to reveal the relationships characterizing the content of the processes of produced equipment maintenance and repair, as complication of technical means, caused by the acceleration of scientific and technical progres...

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Main Authors: Revenko Nikolay, Berkutova Tatyana, Silivanova Olga
Format: Article
Language:English
Published: EDP Sciences 2018-01-01
Series:MATEC Web of Conferences
Online Access:https://doi.org/10.1051/matecconf/201822402007
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author Revenko Nikolay
Berkutova Tatyana
Silivanova Olga
author_facet Revenko Nikolay
Berkutova Tatyana
Silivanova Olga
author_sort Revenko Nikolay
collection DOAJ
description The conducted analysis of the conceptual construct applied in scientific literature to reveal the relationships characterizing the content of the processes of produced equipment maintenance and repair, as complication of technical means, caused by the acceleration of scientific and technical progress, changes requirements for organization of processes of operation, and significantly changes the situation in the relationships between a producer and a consumer at which the priority in economic interests reserves for a consumer. These circumstances could justify the main motivation to create the necessary conditions to develop the service providing the consumer a possibility of optimum alternating choice while buying and using goods, and, in particular, technical and industrial goods. In the market, the crucial factors to buy those goods are to a lesser extend their price and technical operational characteristics than the real ability of the enterprises to provide necessary maintenance and repair during all operation life.The attempt is made to differentiate definitions in relation to technical and industrial goods, cultural goods and household goods. It is offered to define the services connected with satisfaction of human needs as “service, service maintenance”, and to define the services, connected with creation of material assets, as «production service».
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spelling doaj.art-5f1cfabd7e5545febd7657cd728430d32022-12-21T20:19:53ZengEDP SciencesMATEC Web of Conferences2261-236X2018-01-012240200710.1051/matecconf/201822402007matecconf_icmtmte2018_02007Systematization of the definitions characterizing the content of services provided by industrial enterprisesRevenko Nikolay0Berkutova Tatyana1Silivanova Olga2Sarapul Polytechnic Institute (branch), Kalashnikov Izhevsk State Technical UniversitySarapul Polytechnic Institute (branch), Kalashnikov Izhevsk State Technical UniversitySarapul Polytechnic Institute (branch), Kalashnikov Izhevsk State Technical UniversityThe conducted analysis of the conceptual construct applied in scientific literature to reveal the relationships characterizing the content of the processes of produced equipment maintenance and repair, as complication of technical means, caused by the acceleration of scientific and technical progress, changes requirements for organization of processes of operation, and significantly changes the situation in the relationships between a producer and a consumer at which the priority in economic interests reserves for a consumer. These circumstances could justify the main motivation to create the necessary conditions to develop the service providing the consumer a possibility of optimum alternating choice while buying and using goods, and, in particular, technical and industrial goods. In the market, the crucial factors to buy those goods are to a lesser extend their price and technical operational characteristics than the real ability of the enterprises to provide necessary maintenance and repair during all operation life.The attempt is made to differentiate definitions in relation to technical and industrial goods, cultural goods and household goods. It is offered to define the services connected with satisfaction of human needs as “service, service maintenance”, and to define the services, connected with creation of material assets, as «production service».https://doi.org/10.1051/matecconf/201822402007
spellingShingle Revenko Nikolay
Berkutova Tatyana
Silivanova Olga
Systematization of the definitions characterizing the content of services provided by industrial enterprises
MATEC Web of Conferences
title Systematization of the definitions characterizing the content of services provided by industrial enterprises
title_full Systematization of the definitions characterizing the content of services provided by industrial enterprises
title_fullStr Systematization of the definitions characterizing the content of services provided by industrial enterprises
title_full_unstemmed Systematization of the definitions characterizing the content of services provided by industrial enterprises
title_short Systematization of the definitions characterizing the content of services provided by industrial enterprises
title_sort systematization of the definitions characterizing the content of services provided by industrial enterprises
url https://doi.org/10.1051/matecconf/201822402007
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