Intent Classification by the Use of Automatically Generated Knowledge Graphs

Intent Classification by the Use of Automatically Generated Knowledge Graphs

Intent classification is an essential task for goal-oriented dialogue systems for automatically identifying customers’ goals. Although intent classification performs well in general settings, domain-specific user goals can still present a challenge for this task. To address this challenge, we automa...

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Bibliographic Details
Main Authors: Mihael Arcan, Sampritha Manjunath, Cécile Robin, Ghanshyam Verma, Devishree Pillai, Simon Sarkar, Sourav Dutta, Haytham Assem, John P. McCrae, Paul Buitelaar
Format: Article
Language:English
Published: MDPI AG 2023-05-01
Series:Information
Subjects:
intent classification
term extraction
named entity extraction
relation extraction
knowledge graph generation
Online Access:https://www.mdpi.com/2078-2489/14/5/288

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