A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation
Peer-to-peer economy is characterised by asymmetric information, economy risks, and social uncertainty that may be arisen in unpredictable time. In hospitality industries, peer-to-peer accommodation allows people to rent unoccupied room or properties to stranger (i.e with the introduction of AirBnB...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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University of Brawijaya
2020-09-01
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| Series: | APMBA (Asia Pacific Management and Business Application) |
| Subjects: | |
| Online Access: | https://apmba.ub.ac.id/index.php/apmba/article/view/379 |
| _version_ | 1818893012704428032 |
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| author | Lisa Putri Kusuma Pri Hermawan |
| author_facet | Lisa Putri Kusuma Pri Hermawan |
| author_sort | Lisa Putri Kusuma |
| collection | DOAJ |
| description | Peer-to-peer economy is characterised by asymmetric information, economy risks, and social uncertainty that may be arisen in unpredictable time. In hospitality industries, peer-to-peer accommodation allows people to rent unoccupied room or properties to stranger (i.e with the introduction of AirBnB etc). In studying the customer perception, drama theory provides a powerful framework for understanding role of emotion in an interaction. A dilemma analysis is an essential feature of drama theory approach and is described here. This paper provides further application of drama theory II, and reviews host-guest interaction by analysing dilemmas in pre-booking stage with the case if AirBnB. The conclusion is that drama theory is applicable to recognise dilemmas in host-guest interaction in peer-to-peer accommodation. |
| first_indexed | 2024-12-19T18:05:50Z |
| format | Article |
| id | doaj.art-5f2cf4f76aec414bb2ca607845573b69 |
| institution | Directory Open Access Journal |
| issn | 2252-8997 |
| language | English |
| last_indexed | 2024-12-19T18:05:50Z |
| publishDate | 2020-09-01 |
| publisher | University of Brawijaya |
| record_format | Article |
| series | APMBA (Asia Pacific Management and Business Application) |
| spelling | doaj.art-5f2cf4f76aec414bb2ca607845573b692022-12-21T20:11:28ZengUniversity of BrawijayaAPMBA (Asia Pacific Management and Business Application)2252-89972020-09-01911120226A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer AccommodationLisa Putri Kusuma0Pri Hermawan1Institut Teknologi BandungITBPeer-to-peer economy is characterised by asymmetric information, economy risks, and social uncertainty that may be arisen in unpredictable time. In hospitality industries, peer-to-peer accommodation allows people to rent unoccupied room or properties to stranger (i.e with the introduction of AirBnB etc). In studying the customer perception, drama theory provides a powerful framework for understanding role of emotion in an interaction. A dilemma analysis is an essential feature of drama theory approach and is described here. This paper provides further application of drama theory II, and reviews host-guest interaction by analysing dilemmas in pre-booking stage with the case if AirBnB. The conclusion is that drama theory is applicable to recognise dilemmas in host-guest interaction in peer-to-peer accommodation.https://apmba.ub.ac.id/index.php/apmba/article/view/379drama theorycollaborationconfrontationdilemma analysispeer-to-peer accommodation |
| spellingShingle | Lisa Putri Kusuma Pri Hermawan A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation APMBA (Asia Pacific Management and Business Application) drama theory collaboration confrontation dilemma analysis peer-to-peer accommodation |
| title | A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation |
| title_full | A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation |
| title_fullStr | A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation |
| title_full_unstemmed | A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation |
| title_short | A Drama Theory Analysis of Host-Guest Interaction In Peer-To-Peer Accommodation |
| title_sort | drama theory analysis of host guest interaction in peer to peer accommodation |
| topic | drama theory collaboration confrontation dilemma analysis peer-to-peer accommodation |
| url | https://apmba.ub.ac.id/index.php/apmba/article/view/379 |
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