Revealing insights of users’ perception: an approach to evaluate wearable products based on emotions
The wearable product market is growing rapidly and is full of products with similar functions and features. Engaging users at an emotional level may be the key to differentiating a product and encouraging long-term use. While researchers have proposed various design approaches to realize design qual...
Main Authors: | , , |
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Format: | Article |
Language: | English |
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Cambridge University Press
2020-01-01
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Series: | Design Science |
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Online Access: | https://www.cambridge.org/core/product/identifier/S2053470120000074/type/journal_article |
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author | Ting Liao Kesler Tanner Erin Faith MacDonald |
author_facet | Ting Liao Kesler Tanner Erin Faith MacDonald |
author_sort | Ting Liao |
collection | DOAJ |
description | The wearable product market is growing rapidly and is full of products with similar functions and features. Engaging users at an emotional level may be the key to differentiating a product and encouraging long-term use. While researchers have proposed various design approaches to realize design qualities for wearable devices, emotional needs are often extracted by analysis-heavy methods and disconnected in the design process. To bridge this gap, we developed a new approach that uses a two-axis interactive collage tool for users to compare and evaluate wearable products with targeted emotion-related descriptive words. This approach enabled designers to explore how users perceive products and identify types of emotions that were associated with users’ preferences for and perception of the product’s form and visible characteristics. The example study demonstrated this approach by exploring the relationships between product characteristics and design goals, such as user comfort, user delight, and perceived product usefulness. The results showed that products that resemble clothing were perceived as more delightful and comfortable. The approach can be further used to explore other design concepts or goals. |
first_indexed | 2024-04-10T04:51:28Z |
format | Article |
id | doaj.art-5f4cbe6372894d71b1f2338e48bfc593 |
institution | Directory Open Access Journal |
issn | 2053-4701 |
language | English |
last_indexed | 2024-04-10T04:51:28Z |
publishDate | 2020-01-01 |
publisher | Cambridge University Press |
record_format | Article |
series | Design Science |
spelling | doaj.art-5f4cbe6372894d71b1f2338e48bfc5932023-03-09T12:32:01ZengCambridge University PressDesign Science2053-47012020-01-01610.1017/dsj.2020.7Revealing insights of users’ perception: an approach to evaluate wearable products based on emotionsTing Liao0https://orcid.org/0000-0003-1786-8706Kesler Tanner1Erin Faith MacDonald2https://orcid.org/0000-0002-8006-5183Stanford University, Mechanical Engineering, Stanford, California, 94305-6104, USAStanford University, Computer Science, Stanford, CaliforniaStanford University, Mechanical Engineering, Stanford, California, 94305-6104, USAThe wearable product market is growing rapidly and is full of products with similar functions and features. Engaging users at an emotional level may be the key to differentiating a product and encouraging long-term use. While researchers have proposed various design approaches to realize design qualities for wearable devices, emotional needs are often extracted by analysis-heavy methods and disconnected in the design process. To bridge this gap, we developed a new approach that uses a two-axis interactive collage tool for users to compare and evaluate wearable products with targeted emotion-related descriptive words. This approach enabled designers to explore how users perceive products and identify types of emotions that were associated with users’ preferences for and perception of the product’s form and visible characteristics. The example study demonstrated this approach by exploring the relationships between product characteristics and design goals, such as user comfort, user delight, and perceived product usefulness. The results showed that products that resemble clothing were perceived as more delightful and comfortable. The approach can be further used to explore other design concepts or goals.https://www.cambridge.org/core/product/identifier/S2053470120000074/type/journal_articlewearable designproduct evaluationproduct perceptiondesign for emotions |
spellingShingle | Ting Liao Kesler Tanner Erin Faith MacDonald Revealing insights of users’ perception: an approach to evaluate wearable products based on emotions Design Science wearable design product evaluation product perception design for emotions |
title | Revealing insights of users’ perception: an approach to evaluate wearable products based on emotions |
title_full | Revealing insights of users’ perception: an approach to evaluate wearable products based on emotions |
title_fullStr | Revealing insights of users’ perception: an approach to evaluate wearable products based on emotions |
title_full_unstemmed | Revealing insights of users’ perception: an approach to evaluate wearable products based on emotions |
title_short | Revealing insights of users’ perception: an approach to evaluate wearable products based on emotions |
title_sort | revealing insights of users perception an approach to evaluate wearable products based on emotions |
topic | wearable design product evaluation product perception design for emotions |
url | https://www.cambridge.org/core/product/identifier/S2053470120000074/type/journal_article |
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