Text Mining with Network Analysis of Online Reviews and Consumers’ Satisfaction: A Case Study in Busan Wine Bars

With the growth of internet technology, customers are sharing up their experiences. Hence, these types of customer experiences are spreading rapidly as a source of online reviews. For this reason, online reviews have become a critical source of information that influences customers’ purchase intenti...

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Bibliographic Details
Main Authors: Wei Fu, Eun-Kyong Choi, Hak-Seon Kim
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/13/3/127

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