Text Mining with Network Analysis of Online Reviews and Consumers’ Satisfaction: A Case Study in Busan Wine Bars
With the growth of internet technology, customers are sharing up their experiences. Hence, these types of customer experiences are spreading rapidly as a source of online reviews. For this reason, online reviews have become a critical source of information that influences customers’ purchase intenti...
Main Authors: | Wei Fu, Eun-Kyong Choi, Hak-Seon Kim |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2022-03-01
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Series: | Information |
Subjects: | |
Online Access: | https://www.mdpi.com/2078-2489/13/3/127 |
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