Looking at both sides, outcomes of positive workplace relational systems: A phenomenological study

Relational systems are like a gear wheel in organizational processes that keeps employees connected and moving. These relationships are developed and maintained within the work environment for task accomplishment. But these relational systems are originating other outcomes that directly and indirect...

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Main Authors: Sumbol Fiaz, Muhammad Azeem Qureshi
Format: Article
Language:English
Published: Elsevier 2023-04-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S240584402302649X
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author Sumbol Fiaz
Muhammad Azeem Qureshi
author_facet Sumbol Fiaz
Muhammad Azeem Qureshi
author_sort Sumbol Fiaz
collection DOAJ
description Relational systems are like a gear wheel in organizational processes that keeps employees connected and moving. These relationships are developed and maintained within the work environment for task accomplishment. But these relational systems are originating other outcomes that directly and indirectly affect the organizational process. The present study aimed to explore the outcomes of positive workplace relational systems. Under qualitative phenomenological approach followed a classical content analysis technique employed to analyze the data collected from 20 Bank employees through semi-structured interviews. The data analysis revealed that outcomes of positive relational systems varied depending on the duration and quality of relationships. Organizational culture identified as an important factor that influences the quality of relationships and their outcomes. The data analysis revealed that positive workplace relational systems along with positive behavioral outcomes also develop negative outcomes among employees such as perception of organizational politics. This study argued that outcomes of positive workplace relational systems depend on the perception and need satisfaction of participants. The result highlighted the important areas for individuals and organizations to consider in the context of relationship management, developing interpersonal skills in employees, and encouraging relationship generosity. It will help to enhance the well-being of employees and improve organizational performance.
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spelling doaj.art-5f6accae732c4ebf9e06f48cdcf48bae2023-04-29T14:56:46ZengElsevierHeliyon2405-84402023-04-0194e15442Looking at both sides, outcomes of positive workplace relational systems: A phenomenological studySumbol Fiaz0Muhammad Azeem Qureshi1Corresponding author.; College of Business Management, Institute of Business Management, Karachi, Sindh, PakistanCollege of Business Management, Institute of Business Management, Karachi, Sindh, PakistanRelational systems are like a gear wheel in organizational processes that keeps employees connected and moving. These relationships are developed and maintained within the work environment for task accomplishment. But these relational systems are originating other outcomes that directly and indirectly affect the organizational process. The present study aimed to explore the outcomes of positive workplace relational systems. Under qualitative phenomenological approach followed a classical content analysis technique employed to analyze the data collected from 20 Bank employees through semi-structured interviews. The data analysis revealed that outcomes of positive relational systems varied depending on the duration and quality of relationships. Organizational culture identified as an important factor that influences the quality of relationships and their outcomes. The data analysis revealed that positive workplace relational systems along with positive behavioral outcomes also develop negative outcomes among employees such as perception of organizational politics. This study argued that outcomes of positive workplace relational systems depend on the perception and need satisfaction of participants. The result highlighted the important areas for individuals and organizations to consider in the context of relationship management, developing interpersonal skills in employees, and encouraging relationship generosity. It will help to enhance the well-being of employees and improve organizational performance.http://www.sciencedirect.com/science/article/pii/S240584402302649XPhenomenologyPositive relational systemsRelationship managementWell-beingWorkplace behavior
spellingShingle Sumbol Fiaz
Muhammad Azeem Qureshi
Looking at both sides, outcomes of positive workplace relational systems: A phenomenological study
Heliyon
Phenomenology
Positive relational systems
Relationship management
Well-being
Workplace behavior
title Looking at both sides, outcomes of positive workplace relational systems: A phenomenological study
title_full Looking at both sides, outcomes of positive workplace relational systems: A phenomenological study
title_fullStr Looking at both sides, outcomes of positive workplace relational systems: A phenomenological study
title_full_unstemmed Looking at both sides, outcomes of positive workplace relational systems: A phenomenological study
title_short Looking at both sides, outcomes of positive workplace relational systems: A phenomenological study
title_sort looking at both sides outcomes of positive workplace relational systems a phenomenological study
topic Phenomenology
Positive relational systems
Relationship management
Well-being
Workplace behavior
url http://www.sciencedirect.com/science/article/pii/S240584402302649X
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