Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?

Multinational businesses are facing mounting pressure to identify and address risks of exploitation, trafficking and modern slavery in their supply chains. Digital worker reporting tools present unprecedented opportunities for lead firms to reach out directly to hard-to-reach workers for feedback on...

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Bibliographic Details
Main Authors: Laurie Berg, Bassina Farbenblum, Angela Kintominas
Format: Article
Language:English
Published: Global Alliance Against Traffic in Women 2020-04-01
Series:Anti-Trafficking Review
Subjects:
Online Access:https://www.antitraffickingreview.org/index.php/atrjournal/article/view/444
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author Laurie Berg
Bassina Farbenblum
Angela Kintominas
author_facet Laurie Berg
Bassina Farbenblum
Angela Kintominas
author_sort Laurie Berg
collection DOAJ
description Multinational businesses are facing mounting pressure to identify and address risks of exploitation, trafficking and modern slavery in their supply chains. Digital worker reporting tools present unprecedented opportunities for lead firms to reach out directly to hard-to-reach workers for feedback on their working conditions via their mobile phone. These new technologies promise an efficient and cost-effective way to cut through the complexity of global production, gathering unmediated data on working conditions directly from workers at scale. As the market for these tools grows, this paper contextualises their emergence within the broader political economy of supply chain governance. It presents three sets of concerns about their use that must be addressed by businesses, investors, donors and governments that develop or utilise these tools. First, the quality of data gathered by these tools may be inadequate to reliably inform decision-making. Second, global brands may gather large quantities of worker data to identify legal, reputational and financial risks without addressing structural causes of exploitation or delivering outcomes for workers. Third, large scale collection of data from workers creates new risks for workers’ wellbeing and safety.
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spelling doaj.art-601114cd6c21420196a471738351f8542022-12-21T18:02:28ZengGlobal Alliance Against Traffic in WomenAnti-Trafficking Review2286-75112287-01132020-04-0114476610.14197/atr.201220144395Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?Laurie BergBassina FarbenblumAngela KintominasMultinational businesses are facing mounting pressure to identify and address risks of exploitation, trafficking and modern slavery in their supply chains. Digital worker reporting tools present unprecedented opportunities for lead firms to reach out directly to hard-to-reach workers for feedback on their working conditions via their mobile phone. These new technologies promise an efficient and cost-effective way to cut through the complexity of global production, gathering unmediated data on working conditions directly from workers at scale. As the market for these tools grows, this paper contextualises their emergence within the broader political economy of supply chain governance. It presents three sets of concerns about their use that must be addressed by businesses, investors, donors and governments that develop or utilise these tools. First, the quality of data gathered by these tools may be inadequate to reliably inform decision-making. Second, global brands may gather large quantities of worker data to identify legal, reputational and financial risks without addressing structural causes of exploitation or delivering outcomes for workers. Third, large scale collection of data from workers creates new risks for workers’ wellbeing and safety.https://www.antitraffickingreview.org/index.php/atrjournal/article/view/444supply chainlabour exploitationmodern slaverytechnologyworker voicemigrant worker
spellingShingle Laurie Berg
Bassina Farbenblum
Angela Kintominas
Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?
Anti-Trafficking Review
supply chain
labour exploitation
modern slavery
technology
worker voice
migrant worker
title Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?
title_full Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?
title_fullStr Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?
title_full_unstemmed Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?
title_short Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?
title_sort addressing exploitation in supply chains is technology a game changer for worker voice
topic supply chain
labour exploitation
modern slavery
technology
worker voice
migrant worker
url https://www.antitraffickingreview.org/index.php/atrjournal/article/view/444
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