Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?
Multinational businesses are facing mounting pressure to identify and address risks of exploitation, trafficking and modern slavery in their supply chains. Digital worker reporting tools present unprecedented opportunities for lead firms to reach out directly to hard-to-reach workers for feedback on...
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Format: | Article |
Language: | English |
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Global Alliance Against Traffic in Women
2020-04-01
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Series: | Anti-Trafficking Review |
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Online Access: | https://www.antitraffickingreview.org/index.php/atrjournal/article/view/444 |
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author | Laurie Berg Bassina Farbenblum Angela Kintominas |
author_facet | Laurie Berg Bassina Farbenblum Angela Kintominas |
author_sort | Laurie Berg |
collection | DOAJ |
description | Multinational businesses are facing mounting pressure to identify and address risks of exploitation, trafficking and modern slavery in their supply chains. Digital worker reporting tools present unprecedented opportunities for lead firms to reach out directly to hard-to-reach workers for feedback on their working conditions via their mobile phone. These new technologies promise an efficient and cost-effective way to cut through the complexity of global production, gathering unmediated data on working conditions directly from workers at scale. As the market for these tools grows, this paper contextualises their emergence within the broader political economy of supply chain governance. It presents three sets of concerns about their use that must be addressed by businesses, investors, donors and governments that develop or utilise these tools. First, the quality of data gathered by these tools may be inadequate to reliably inform decision-making. Second, global brands may gather large quantities of worker data to identify legal, reputational and financial risks without addressing structural causes of exploitation or delivering outcomes for workers. Third, large scale collection of data from workers creates new risks for workers’ wellbeing and safety. |
first_indexed | 2024-12-23T03:00:00Z |
format | Article |
id | doaj.art-601114cd6c21420196a471738351f854 |
institution | Directory Open Access Journal |
issn | 2286-7511 2287-0113 |
language | English |
last_indexed | 2024-12-23T03:00:00Z |
publishDate | 2020-04-01 |
publisher | Global Alliance Against Traffic in Women |
record_format | Article |
series | Anti-Trafficking Review |
spelling | doaj.art-601114cd6c21420196a471738351f8542022-12-21T18:02:28ZengGlobal Alliance Against Traffic in WomenAnti-Trafficking Review2286-75112287-01132020-04-0114476610.14197/atr.201220144395Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice?Laurie BergBassina FarbenblumAngela KintominasMultinational businesses are facing mounting pressure to identify and address risks of exploitation, trafficking and modern slavery in their supply chains. Digital worker reporting tools present unprecedented opportunities for lead firms to reach out directly to hard-to-reach workers for feedback on their working conditions via their mobile phone. These new technologies promise an efficient and cost-effective way to cut through the complexity of global production, gathering unmediated data on working conditions directly from workers at scale. As the market for these tools grows, this paper contextualises their emergence within the broader political economy of supply chain governance. It presents three sets of concerns about their use that must be addressed by businesses, investors, donors and governments that develop or utilise these tools. First, the quality of data gathered by these tools may be inadequate to reliably inform decision-making. Second, global brands may gather large quantities of worker data to identify legal, reputational and financial risks without addressing structural causes of exploitation or delivering outcomes for workers. Third, large scale collection of data from workers creates new risks for workers’ wellbeing and safety.https://www.antitraffickingreview.org/index.php/atrjournal/article/view/444supply chainlabour exploitationmodern slaverytechnologyworker voicemigrant worker |
spellingShingle | Laurie Berg Bassina Farbenblum Angela Kintominas Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice? Anti-Trafficking Review supply chain labour exploitation modern slavery technology worker voice migrant worker |
title | Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice? |
title_full | Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice? |
title_fullStr | Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice? |
title_full_unstemmed | Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice? |
title_short | Addressing Exploitation in Supply Chains: Is technology a game changer for worker voice? |
title_sort | addressing exploitation in supply chains is technology a game changer for worker voice |
topic | supply chain labour exploitation modern slavery technology worker voice migrant worker |
url | https://www.antitraffickingreview.org/index.php/atrjournal/article/view/444 |
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