Modeling the Relationship between Business Process Reengineering and Organizational Culture
Business process reengineering (BPR) has been widely known for its effectiveness in generating chances for organizational improvement. Understanding and modeling the relationship between the factors that contribute to the BPR and organizational culture (OC) is critical for the success of its impleme...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-07-01
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| Series: | Applied System Innovation |
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| Online Access: | https://www.mdpi.com/2571-5577/5/4/66 |
| _version_ | 1797432498617057280 |
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| author | Aljazzi Fetais Galal M. Abdella Khalifa N. Al-Khalifa Abdel Magid Hamouda |
| author_facet | Aljazzi Fetais Galal M. Abdella Khalifa N. Al-Khalifa Abdel Magid Hamouda |
| author_sort | Aljazzi Fetais |
| collection | DOAJ |
| description | Business process reengineering (BPR) has been widely known for its effectiveness in generating chances for organizational improvement. Understanding and modeling the relationship between the factors that contribute to the BPR and organizational culture (OC) is critical for the success of its implementation. This paper introduces a fuzzy-based analytical hierarchy process, named FAHP, for integrating the factors affecting BPR with OC to ensure the BPR’s success. First, a real case study was conducted to investigate the operational effectiveness and applicability of the proposed approach. Then, the BPR factors were validated and prioritized by a panel of experts from the American Society for Quality (ASQ) members network-Qatar chapter and a group of quality directors in Qatar. On the other side, the OC factors were investigated via a systematic literature review. Finally, an analytical correlation study was conducted to understand the relationship between the corresponding factors better. The correlation analysis study has shown that the organizational strategy, leadership, and transfer of knowledge are highly correlated with respect to people, innovation, and supportiveness. The team orientation, outcome orientation, and attention to detail factors have a medium correlation with the BPR factors. Moreover, the aggressiveness showed a weak correlation with all the BPR factors. The outcomes of this study provide decision-makers with guidelines for successful integration of the BPR and OC factors to ensure effective implementation of the BPR initiatives. |
| first_indexed | 2024-03-09T10:01:29Z |
| format | Article |
| id | doaj.art-602f29ff2d7640768dab63b4fa5c6c2c |
| institution | Directory Open Access Journal |
| issn | 2571-5577 |
| language | English |
| last_indexed | 2024-03-09T10:01:29Z |
| publishDate | 2022-07-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Applied System Innovation |
| spelling | doaj.art-602f29ff2d7640768dab63b4fa5c6c2c2023-12-01T23:23:08ZengMDPI AGApplied System Innovation2571-55772022-07-01546610.3390/asi5040066Modeling the Relationship between Business Process Reengineering and Organizational CultureAljazzi Fetais0Galal M. Abdella1Khalifa N. Al-Khalifa2Abdel Magid Hamouda3Department of Mechanical and Industrial Engineering, College of Engineering, Qatar University, Doha P.O. Box 2713, QatarDepartment of Mechanical and Industrial Engineering, College of Engineering, Qatar University, Doha P.O. Box 2713, QatarDepartment of Mechanical and Industrial Engineering, College of Engineering, Qatar University, Doha P.O. Box 2713, QatarDepartment of Mechanical and Industrial Engineering, College of Engineering, Qatar University, Doha P.O. Box 2713, QatarBusiness process reengineering (BPR) has been widely known for its effectiveness in generating chances for organizational improvement. Understanding and modeling the relationship between the factors that contribute to the BPR and organizational culture (OC) is critical for the success of its implementation. This paper introduces a fuzzy-based analytical hierarchy process, named FAHP, for integrating the factors affecting BPR with OC to ensure the BPR’s success. First, a real case study was conducted to investigate the operational effectiveness and applicability of the proposed approach. Then, the BPR factors were validated and prioritized by a panel of experts from the American Society for Quality (ASQ) members network-Qatar chapter and a group of quality directors in Qatar. On the other side, the OC factors were investigated via a systematic literature review. Finally, an analytical correlation study was conducted to understand the relationship between the corresponding factors better. The correlation analysis study has shown that the organizational strategy, leadership, and transfer of knowledge are highly correlated with respect to people, innovation, and supportiveness. The team orientation, outcome orientation, and attention to detail factors have a medium correlation with the BPR factors. Moreover, the aggressiveness showed a weak correlation with all the BPR factors. The outcomes of this study provide decision-makers with guidelines for successful integration of the BPR and OC factors to ensure effective implementation of the BPR initiatives.https://www.mdpi.com/2571-5577/5/4/66business process reengineeringorganizational culturefuzzy analytical hierarchy processbusiness performancecompetitiveness |
| spellingShingle | Aljazzi Fetais Galal M. Abdella Khalifa N. Al-Khalifa Abdel Magid Hamouda Modeling the Relationship between Business Process Reengineering and Organizational Culture Applied System Innovation business process reengineering organizational culture fuzzy analytical hierarchy process business performance competitiveness |
| title | Modeling the Relationship between Business Process Reengineering and Organizational Culture |
| title_full | Modeling the Relationship between Business Process Reengineering and Organizational Culture |
| title_fullStr | Modeling the Relationship between Business Process Reengineering and Organizational Culture |
| title_full_unstemmed | Modeling the Relationship between Business Process Reengineering and Organizational Culture |
| title_short | Modeling the Relationship between Business Process Reengineering and Organizational Culture |
| title_sort | modeling the relationship between business process reengineering and organizational culture |
| topic | business process reengineering organizational culture fuzzy analytical hierarchy process business performance competitiveness |
| url | https://www.mdpi.com/2571-5577/5/4/66 |
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