Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin Islands

Historically, the Caribbean tourism destinations have competed based on their largely undifferentiated marketing mix. More recent evidence from the Caribbean tourism promotional practice, however, indicates the realization in the practitioner community that developing a distinct brand equity is crit...

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Main Authors: Marta Almeyda, Babu George
Format: Article
Language:English
Published: Research Centre for Tourism, Sustainability and Well-being - CinTurs; University of Algarve 2020-06-01
Series:Journal of Spatial and Organizational Dynamics
Subjects:
Online Access:http://www.cieo.pt/journal/J_2_2020/article5.pdf
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author Marta Almeyda
Babu George
author_facet Marta Almeyda
Babu George
author_sort Marta Almeyda
collection DOAJ
description Historically, the Caribbean tourism destinations have competed based on their largely undifferentiated marketing mix. More recent evidence from the Caribbean tourism promotional practice, however, indicates the realization in the practitioner community that developing a distinct brand equity is critical for success. This paper aims to identify and measure elements of brand equity for Puerto Rico and the US Virgin Islands, compare the brand equity of the two destinations, and provide branding recommendations. In this study, these destinations were subjected to a customer-based brand equity for tourism destinations (CBBETD) model comprising the five dimensions of brand equity – i.e., social image, price/value, trustworthiness, identification/attachment, and brand performance. The CBBETD scores were then compared in order to understand better the differences in brand equity between these two similarly placed US territories in the Caribbean.
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spelling doaj.art-603d588759bb483b8414116d0b7f8ed62022-12-22T03:02:03ZengResearch Centre for Tourism, Sustainability and Well-being - CinTurs; University of AlgarveJournal of Spatial and Organizational Dynamics2183-19122020-06-01VIII2148172Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin IslandsMarta Almeyda0Babu George1Southwest Minnesota State UniversityFort Hays State UniversityHistorically, the Caribbean tourism destinations have competed based on their largely undifferentiated marketing mix. More recent evidence from the Caribbean tourism promotional practice, however, indicates the realization in the practitioner community that developing a distinct brand equity is critical for success. This paper aims to identify and measure elements of brand equity for Puerto Rico and the US Virgin Islands, compare the brand equity of the two destinations, and provide branding recommendations. In this study, these destinations were subjected to a customer-based brand equity for tourism destinations (CBBETD) model comprising the five dimensions of brand equity – i.e., social image, price/value, trustworthiness, identification/attachment, and brand performance. The CBBETD scores were then compared in order to understand better the differences in brand equity between these two similarly placed US territories in the Caribbean.http://www.cieo.pt/journal/J_2_2020/article5.pdfdestination brandingbrand equitybrand performancecustomer-based brand equitythe caribbean
spellingShingle Marta Almeyda
Babu George
Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin Islands
Journal of Spatial and Organizational Dynamics
destination branding
brand equity
brand performance
customer-based brand equity
the caribbean
title Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin Islands
title_full Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin Islands
title_fullStr Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin Islands
title_full_unstemmed Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin Islands
title_short Customer-Based Brand Equity for Tourist Destinations: A Comparison of Equities of Puerto Rico and the US Virgin Islands
title_sort customer based brand equity for tourist destinations a comparison of equities of puerto rico and the us virgin islands
topic destination branding
brand equity
brand performance
customer-based brand equity
the caribbean
url http://www.cieo.pt/journal/J_2_2020/article5.pdf
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