When rudeness goes home: the impact of supervisor incivility on employees’ work–family conflict
Abstract This study uses the frustration-aggression theory to examine how supervisor incivility relates to employee interpersonal incivility toward customers and co-workers and work–family conflict. Work–family conflict refers to the incompatibility between the demands and responsibilities of an ind...
Κύριοι συγγραφείς: | , , |
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Μορφή: | Άρθρο |
Γλώσσα: | English |
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SpringerOpen
2025-01-01
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Σειρά: | Future Business Journal |
Θέματα: | |
Διαθέσιμο Online: | https://doi.org/10.1186/s43093-025-00437-6 |