When rudeness goes home: the impact of supervisor incivility on employees’ work–family conflict

Abstract This study uses the frustration-aggression theory to examine how supervisor incivility relates to employee interpersonal incivility toward customers and co-workers and work–family conflict. Work–family conflict refers to the incompatibility between the demands and responsibilities of an ind...

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Main Authors: Hassan Imam, Naveed Bilal, Tomoki Sekiguchi
פורמט: Article
שפה:English
יצא לאור: SpringerOpen 2025-01-01
סדרה:Future Business Journal
נושאים:
גישה מקוונת:https://doi.org/10.1186/s43093-025-00437-6