An Analytic Framework to Assess Organizational Resilience
Background: Resilience engineering is a paradigm for safety management that focuses on coping with complexity to achieve success, even considering several conflicting goals. Modern sociotechnical systems have to be resilient to comply with the variability of everyday activities, the tight-coupled an...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2018-09-01
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| Series: | Safety and Health at Work |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2093791117301968 |
| _version_ | 1797758161809047552 |
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| author | Riccardo Patriarca Giulio Di Gravio Francesco Costantino Andrea Falegnami Federico Bilotta |
| author_facet | Riccardo Patriarca Giulio Di Gravio Francesco Costantino Andrea Falegnami Federico Bilotta |
| author_sort | Riccardo Patriarca |
| collection | DOAJ |
| description | Background: Resilience engineering is a paradigm for safety management that focuses on coping with complexity to achieve success, even considering several conflicting goals. Modern sociotechnical systems have to be resilient to comply with the variability of everyday activities, the tight-coupled and underspecified nature of work, and the nonlinear interactions among agents. At organizational level, resilience can be described as a combination of four cornerstones: monitoring, responding, learning, and anticipating. Methods: Starting from these four categories, this article aims at defining a semiquantitative analytic framework to measure organizational resilience in complex sociotechnical systems, combining the resilience analysis grid and the analytic hierarchy process. Results: This article presents an approach for defining resilience abilities of an organization, creating a structured domain-dependent framework to define a resilience profile at different levels of abstraction, and identifying weaknesses and strengths of the system and potential actions to increase system's adaptive capacity. An illustrative example in an anesthesia department clarifies the outcomes of the approach. Conclusion: The outcome of the resilience analysis grid, i.e., a weighed set of probing questions, can be used in different domains, as a support tool in a wider Safety-II oriented managerial action to bring safety management into the core business of the organization. Keywords: Complex system, Resilience, Resilience engineering, Safety management, Sociotechnical system |
| first_indexed | 2024-03-12T18:26:02Z |
| format | Article |
| id | doaj.art-609a0d2162c64676ab9547aa2d91010b |
| institution | Directory Open Access Journal |
| issn | 2093-7911 |
| language | English |
| last_indexed | 2024-03-12T18:26:02Z |
| publishDate | 2018-09-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Safety and Health at Work |
| spelling | doaj.art-609a0d2162c64676ab9547aa2d91010b2023-08-02T08:32:36ZengElsevierSafety and Health at Work2093-79112018-09-0193265276An Analytic Framework to Assess Organizational ResilienceRiccardo Patriarca0Giulio Di Gravio1Francesco Costantino2Andrea Falegnami3Federico Bilotta4Department of Mechanical and Aerospace Engineering, Sapienza University of Rome, Rome, Italy; Corresponding author. Department of Mechanical and Aerospace Engineering, Sapienza University of Rome, Via Eudossiana 18, 00184, Rome, Italy.Department of Mechanical and Aerospace Engineering, Sapienza University of Rome, Rome, ItalyDepartment of Mechanical and Aerospace Engineering, Sapienza University of Rome, Rome, ItalyDepartment of Mechanical and Aerospace Engineering, Sapienza University of Rome, Rome, ItalyDepartment of Anesthesiology, Critical Care and Pain Medicine, Sapienza University of Rome, Rome, ItalyBackground: Resilience engineering is a paradigm for safety management that focuses on coping with complexity to achieve success, even considering several conflicting goals. Modern sociotechnical systems have to be resilient to comply with the variability of everyday activities, the tight-coupled and underspecified nature of work, and the nonlinear interactions among agents. At organizational level, resilience can be described as a combination of four cornerstones: monitoring, responding, learning, and anticipating. Methods: Starting from these four categories, this article aims at defining a semiquantitative analytic framework to measure organizational resilience in complex sociotechnical systems, combining the resilience analysis grid and the analytic hierarchy process. Results: This article presents an approach for defining resilience abilities of an organization, creating a structured domain-dependent framework to define a resilience profile at different levels of abstraction, and identifying weaknesses and strengths of the system and potential actions to increase system's adaptive capacity. An illustrative example in an anesthesia department clarifies the outcomes of the approach. Conclusion: The outcome of the resilience analysis grid, i.e., a weighed set of probing questions, can be used in different domains, as a support tool in a wider Safety-II oriented managerial action to bring safety management into the core business of the organization. Keywords: Complex system, Resilience, Resilience engineering, Safety management, Sociotechnical systemhttp://www.sciencedirect.com/science/article/pii/S2093791117301968 |
| spellingShingle | Riccardo Patriarca Giulio Di Gravio Francesco Costantino Andrea Falegnami Federico Bilotta An Analytic Framework to Assess Organizational Resilience Safety and Health at Work |
| title | An Analytic Framework to Assess Organizational Resilience |
| title_full | An Analytic Framework to Assess Organizational Resilience |
| title_fullStr | An Analytic Framework to Assess Organizational Resilience |
| title_full_unstemmed | An Analytic Framework to Assess Organizational Resilience |
| title_short | An Analytic Framework to Assess Organizational Resilience |
| title_sort | analytic framework to assess organizational resilience |
| url | http://www.sciencedirect.com/science/article/pii/S2093791117301968 |
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