The role of awareness and brand image in the relationship between social media marketing and customer response

Purpose: The main purpose of this study was to analyze the mediating role of brand awareness and brand image in the relationship between social media marketing and customer response in the Iranian banking industry. Methodology: The statistical population of this study was banks active in the Irania...

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Bibliographic Details
Main Authors: Babak Rezaei, Hamed Zand
Format: Article
Language:English
Published: Universidade Federal da Paraíba 2021-11-01
Series:Teoria e Prática em Administração
Online Access:https://periodicos.ufpb.br/index.php/tpa/article/view/60982