Developing a capacity-building intervention for healthcare workers to improve communication skills and awareness of hard of hearing and D/deaf patients: results from a participatory action research study

Developing a capacity-building intervention for healthcare workers to improve communication skills and awareness of hard of hearing and D/deaf patients: results from a participatory action research study

Abstract Background Healthcare workers (HCWs) are commonly not prepared to properly communicate with D/deaf and hard of hearing (HoH) patients. The resulting communication challenges reinforce the existing barriers to accessing and benefiting from quality of care in these populations. In response, t...

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Bibliographic Details
Main Authors: Véronique S. Grazioli, Madison Graells, Elodie Schmutz, Odile Cantero, Tanya Sebaï, Vanessa Favre, Jessica Richème-Roos, Kevin Morisod, Michel Jeanneret, Pascal Singy, Patrick Bodenmann
Format: Article
Language:English
Published: BMC 2024-03-01
Series:BMC Health Services Research
Subjects:
D/deaf
Hard of hearing
Healthcare workers
Capacity-building intervention
Communication
Participatory action research
Online Access:https://doi.org/10.1186/s12913-024-10574-3

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