Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review

Abstract Background In pre-hospital emergency care, decisions regarding patient non-conveyance emerged as significant determinants of healthcare outcomes and resource utilization. These complex decisions became integral to the progress of emergency medical services, thus warranting an evolving explo...

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Main Authors: Hassan Farhat, Kawther El Aifa, Guillaume Alinier, Abdulqadir Nashwan, Padarath Gangaram, Moncef Khadhraoui, Loua Al-Shaikh, Imed Gargouri, James Laughton
Format: Article
Language:English
Published: BMC 2023-10-01
Series:International Journal of Emergency Medicine
Subjects:
Online Access:https://doi.org/10.1186/s12245-023-00528-7
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author Hassan Farhat
Kawther El Aifa
Guillaume Alinier
Abdulqadir Nashwan
Padarath Gangaram
Moncef Khadhraoui
Loua Al-Shaikh
Imed Gargouri
James Laughton
author_facet Hassan Farhat
Kawther El Aifa
Guillaume Alinier
Abdulqadir Nashwan
Padarath Gangaram
Moncef Khadhraoui
Loua Al-Shaikh
Imed Gargouri
James Laughton
author_sort Hassan Farhat
collection DOAJ
description Abstract Background In pre-hospital emergency care, decisions regarding patient non-conveyance emerged as significant determinants of healthcare outcomes and resource utilization. These complex decisions became integral to the progress of emergency medical services, thus warranting an evolving exploration within the medical discourse. Objectives and methods This narrative review aimed to synthesize and critically evaluate various theoretical stances on patient non-conveyance in the pre-hospital emergency. The focus on studies published between January 2012 and August 2022 was intentional to capture contemporary practices and insights. PubMed and Google Scholar served as the primary databases for the investigation, while the AL-Rayyan® software facilitated a thorough screening process. Results and discussion Twenty-nine studies—encompassing articles, books, and theses—were discovered through our search, each presenting unique perspectives on patient non-transport, thus highlighting its criticality as a healthcare concern. Predominant factors influencing non-transport decisions were classified into patient-initiated refusals (PIR), clinician-initiated decisions (CID), and dispatcher-initiated decisions (DID). Conclusions The issue of patient non-conveyance to hospitals continues to pose a crucial challenge to the seamless operation of emergency healthcare systems, warranting increased attention from various healthcare entities. To comprehend and pinpoint potential areas of improvement, a comprehensive analysis of pre-hospital non-transport events is imperative. A well-informed, strategic approach could prevent resource waste while ensuring patients receive the required and definitive care. Key messages Why is this topic important? Some studies have suggested that non-transport to hospitals following emergency calls is safe. However, it is a concerning issue for health systems. It is also considered a key performance metric for health systems. What does this review attempt to show? This review aimed to map the various factors discussed in the literature regarding the decisions not to transport patients following emergency calls in a pre-hospital setting. What are the key findings? The existing theories regarding non-transport to hospitals after the provision of emergency care in the pre-hospital setting were identified. Non-transport due to non-clinical decisions jeopardizes emergency care outcomes for paediatric and elderly patients in particular. Hence, further research is required to identify and control the factors governing these decisions. How is patient care impacted? The decisions regarding patient transport following emergency calls in a pre-hospital setting are crucial for patient outcomes. They could impact the pre-hospital emergency care outcomes as well as patient safety. They can also affect the emergency services resources’ ability to respond to other critical emergencies.
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spelling doaj.art-61221ec254464d429911cb504ee67d352023-11-19T12:16:47ZengBMCInternational Journal of Emergency Medicine1865-13802023-10-0116111510.1186/s12245-023-00528-7Understanding patient non-transport decision theories in the pre-hospital setting: a narrative reviewHassan Farhat0Kawther El Aifa1Guillaume Alinier2Abdulqadir Nashwan3Padarath Gangaram4Moncef Khadhraoui5Loua Al-Shaikh6Imed Gargouri7James Laughton8Hamad Medical Corporation Ambulance ServiceHamad Medical Corporation Ambulance ServiceHamad Medical Corporation Ambulance ServiceDepartment of Nursing, Hamad Medical CorporationHamad Medical Corporation Ambulance ServiceHigher Institute of Biotechnology, University of SfaxHamad Medical Corporation Ambulance ServiceFaculty of Medicine, University of SfaxHamad Medical Corporation Ambulance ServiceAbstract Background In pre-hospital emergency care, decisions regarding patient non-conveyance emerged as significant determinants of healthcare outcomes and resource utilization. These complex decisions became integral to the progress of emergency medical services, thus warranting an evolving exploration within the medical discourse. Objectives and methods This narrative review aimed to synthesize and critically evaluate various theoretical stances on patient non-conveyance in the pre-hospital emergency. The focus on studies published between January 2012 and August 2022 was intentional to capture contemporary practices and insights. PubMed and Google Scholar served as the primary databases for the investigation, while the AL-Rayyan® software facilitated a thorough screening process. Results and discussion Twenty-nine studies—encompassing articles, books, and theses—were discovered through our search, each presenting unique perspectives on patient non-transport, thus highlighting its criticality as a healthcare concern. Predominant factors influencing non-transport decisions were classified into patient-initiated refusals (PIR), clinician-initiated decisions (CID), and dispatcher-initiated decisions (DID). Conclusions The issue of patient non-conveyance to hospitals continues to pose a crucial challenge to the seamless operation of emergency healthcare systems, warranting increased attention from various healthcare entities. To comprehend and pinpoint potential areas of improvement, a comprehensive analysis of pre-hospital non-transport events is imperative. A well-informed, strategic approach could prevent resource waste while ensuring patients receive the required and definitive care. Key messages Why is this topic important? Some studies have suggested that non-transport to hospitals following emergency calls is safe. However, it is a concerning issue for health systems. It is also considered a key performance metric for health systems. What does this review attempt to show? This review aimed to map the various factors discussed in the literature regarding the decisions not to transport patients following emergency calls in a pre-hospital setting. What are the key findings? The existing theories regarding non-transport to hospitals after the provision of emergency care in the pre-hospital setting were identified. Non-transport due to non-clinical decisions jeopardizes emergency care outcomes for paediatric and elderly patients in particular. Hence, further research is required to identify and control the factors governing these decisions. How is patient care impacted? The decisions regarding patient transport following emergency calls in a pre-hospital setting are crucial for patient outcomes. They could impact the pre-hospital emergency care outcomes as well as patient safety. They can also affect the emergency services resources’ ability to respond to other critical emergencies.https://doi.org/10.1186/s12245-023-00528-7Non-conveyanceNon-transportTransport refusalPrehospital careAmbulance service
spellingShingle Hassan Farhat
Kawther El Aifa
Guillaume Alinier
Abdulqadir Nashwan
Padarath Gangaram
Moncef Khadhraoui
Loua Al-Shaikh
Imed Gargouri
James Laughton
Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review
International Journal of Emergency Medicine
Non-conveyance
Non-transport
Transport refusal
Prehospital care
Ambulance service
title Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review
title_full Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review
title_fullStr Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review
title_full_unstemmed Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review
title_short Understanding patient non-transport decision theories in the pre-hospital setting: a narrative review
title_sort understanding patient non transport decision theories in the pre hospital setting a narrative review
topic Non-conveyance
Non-transport
Transport refusal
Prehospital care
Ambulance service
url https://doi.org/10.1186/s12245-023-00528-7
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