Managing the Innovators for Exploration and Exploitation

I analyze how to manage employees to achieve a balance between exploration and exploitation in large established firms. Previous studies suggest that, although firms need to undertake both exploration and exploitation simultaneously, this is difficult either because of the scarcity of resources or b...

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Main Author: C. Annique UN
Format: Article
Language:English
Published: Universidad Alberto Hurtado 2007-09-01
Series:Journal of Technology Management & Innovation
Online Access:https://www.jotmi.org/index.php/GT/article/view/403
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author C. Annique UN
author_facet C. Annique UN
author_sort C. Annique UN
collection DOAJ
description I analyze how to manage employees to achieve a balance between exploration and exploitation in large established firms. Previous studies suggest that, although firms need to undertake both exploration and exploitation simultaneously, this is difficult either because of the scarcity of resources or because of the incompatibility of these two processes. Proposed solutions have been ambidexterity, punctuated equilibrium or specialization. I suggest another method: managing employees. Specifically, I argue that using the so-called “innovative” system of human resource management practices, consisting of team-based incentive system, team-based job design, and job rotation, enables the firm to undertake exploration and exploitation simultaneously because it provides the psychological safety for people to explore new knowledge to make novel products and develops employees to have the perspective-taking capability that enables the integration of knowledge cross-functionally for efficiency. Using the so-called “traditional” system of human resource management practices, consisting of individual-based incentive system, individual-based job design, and no job rotation, has limited impact on either exploration or exploitation because it does not create the psychological safety for people to explore new knowledge and does not develop the perspective-taking capability needed for exploitation. Moreover, mixing practices from both systems is better than only using the traditional system in achieving exploration or exploitation, but less effective than only using the innovative system as the mix of practices can create inconsistent expectations on employees.
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spelling doaj.art-6125f61b183942ffa8b2295bc9ac1b2b2023-04-11T20:03:22ZengUniversidad Alberto HurtadoJournal of Technology Management & Innovation0718-27242007-09-0123402Managing the Innovators for Exploration and ExploitationC. Annique UN0University of South Carolina, Moore School of BusinessI analyze how to manage employees to achieve a balance between exploration and exploitation in large established firms. Previous studies suggest that, although firms need to undertake both exploration and exploitation simultaneously, this is difficult either because of the scarcity of resources or because of the incompatibility of these two processes. Proposed solutions have been ambidexterity, punctuated equilibrium or specialization. I suggest another method: managing employees. Specifically, I argue that using the so-called “innovative” system of human resource management practices, consisting of team-based incentive system, team-based job design, and job rotation, enables the firm to undertake exploration and exploitation simultaneously because it provides the psychological safety for people to explore new knowledge to make novel products and develops employees to have the perspective-taking capability that enables the integration of knowledge cross-functionally for efficiency. Using the so-called “traditional” system of human resource management practices, consisting of individual-based incentive system, individual-based job design, and no job rotation, has limited impact on either exploration or exploitation because it does not create the psychological safety for people to explore new knowledge and does not develop the perspective-taking capability needed for exploitation. Moreover, mixing practices from both systems is better than only using the traditional system in achieving exploration or exploitation, but less effective than only using the innovative system as the mix of practices can create inconsistent expectations on employees.https://www.jotmi.org/index.php/GT/article/view/403
spellingShingle C. Annique UN
Managing the Innovators for Exploration and Exploitation
Journal of Technology Management & Innovation
title Managing the Innovators for Exploration and Exploitation
title_full Managing the Innovators for Exploration and Exploitation
title_fullStr Managing the Innovators for Exploration and Exploitation
title_full_unstemmed Managing the Innovators for Exploration and Exploitation
title_short Managing the Innovators for Exploration and Exploitation
title_sort managing the innovators for exploration and exploitation
url https://www.jotmi.org/index.php/GT/article/view/403
work_keys_str_mv AT canniqueun managingtheinnovatorsforexplorationandexploitation