Communication model enhancement using electronic health record standard for tertiary hospital

Background: Communication of patient information in a healthcare setting in previous years was based on documented information on paper records carried from one location to another. However, with the introduction of electronic health records (EHRs), communications are now conducted electronically vi...

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Main Authors: Oluwatoyin R. Akinyemi, Maureen N. Sibiya, Olanrewaju Oladimeji
Format: Article
Language:English
Published: AOSIS 2022-04-01
Series:South African Journal of Information Management
Subjects:
Online Access:https://sajim.co.za/index.php/sajim/article/view/1472
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author Oluwatoyin R. Akinyemi
Maureen N. Sibiya
Olanrewaju Oladimeji
author_facet Oluwatoyin R. Akinyemi
Maureen N. Sibiya
Olanrewaju Oladimeji
author_sort Oluwatoyin R. Akinyemi
collection DOAJ
description Background: Communication of patient information in a healthcare setting in previous years was based on documented information on paper records carried from one location to another. However, with the introduction of electronic health records (EHRs), communications are now conducted electronically via installed and connected computer systems that are networked together. Inadequate communication of patients’ information can deter patients’ health and threaten their lives, putting them in unnecessary danger. Objective: The objective of this study was to design a standard EHR template model of communication for tertiary hospital that can be used in communicating patients’ information between various departments involved in the management of patients without carrying papers around or tossing Patients or their relatives up and down. Method: The research adopts soft system methodology (SSM) with communication concepts from knowledge management, combining observations with various practical information to make a conclusion based on past experiences through a process of inductive reasoning, a communication model was developed that can be used as a template for hospitals to upgrade/integrate paper-based patient information management to electronic based in a bid to enhance patient care and information management. Results: The developed communication template model has been designed to be adopted for use in a bid to manage patients’ information electronically in all tertiary hospitals and other hospitals that may so desire its use. Conclusion: It is observed from this article that communication in hospitals through EHR template is user friendly, safe and possible within the hospital and to outside facilities for effective paperless management of patients.
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spelling doaj.art-61725cd0a07049c7801bf068dfc5924a2022-12-22T00:12:17ZengAOSISSouth African Journal of Information Management2078-18651560-683X2022-04-01241e1e1010.4102/sajim.v24i1.1472712Communication model enhancement using electronic health record standard for tertiary hospitalOluwatoyin R. Akinyemi0Maureen N. Sibiya1Olanrewaju Oladimeji2Department of Health Sciences, Faculty of Health Sciences, Durban University of Technology, DurbanDepartment of Health Sciences, Faculty of Health Sciences, Durban University of Technology, DurbanDepartment of Public Health, Faculty of Health Sciences, Walter Sisulu University, Mthatha,Background: Communication of patient information in a healthcare setting in previous years was based on documented information on paper records carried from one location to another. However, with the introduction of electronic health records (EHRs), communications are now conducted electronically via installed and connected computer systems that are networked together. Inadequate communication of patients’ information can deter patients’ health and threaten their lives, putting them in unnecessary danger. Objective: The objective of this study was to design a standard EHR template model of communication for tertiary hospital that can be used in communicating patients’ information between various departments involved in the management of patients without carrying papers around or tossing Patients or their relatives up and down. Method: The research adopts soft system methodology (SSM) with communication concepts from knowledge management, combining observations with various practical information to make a conclusion based on past experiences through a process of inductive reasoning, a communication model was developed that can be used as a template for hospitals to upgrade/integrate paper-based patient information management to electronic based in a bid to enhance patient care and information management. Results: The developed communication template model has been designed to be adopted for use in a bid to manage patients’ information electronically in all tertiary hospitals and other hospitals that may so desire its use. Conclusion: It is observed from this article that communication in hospitals through EHR template is user friendly, safe and possible within the hospital and to outside facilities for effective paperless management of patients.https://sajim.co.za/index.php/sajim/article/view/1472communication modelpatients’ health informationelectronic health recordsthe flow of informationdata securityblockchain distributed information technology
spellingShingle Oluwatoyin R. Akinyemi
Maureen N. Sibiya
Olanrewaju Oladimeji
Communication model enhancement using electronic health record standard for tertiary hospital
South African Journal of Information Management
communication model
patients’ health information
electronic health records
the flow of information
data security
blockchain distributed information technology
title Communication model enhancement using electronic health record standard for tertiary hospital
title_full Communication model enhancement using electronic health record standard for tertiary hospital
title_fullStr Communication model enhancement using electronic health record standard for tertiary hospital
title_full_unstemmed Communication model enhancement using electronic health record standard for tertiary hospital
title_short Communication model enhancement using electronic health record standard for tertiary hospital
title_sort communication model enhancement using electronic health record standard for tertiary hospital
topic communication model
patients’ health information
electronic health records
the flow of information
data security
blockchain distributed information technology
url https://sajim.co.za/index.php/sajim/article/view/1472
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AT maureennsibiya communicationmodelenhancementusingelectronichealthrecordstandardfortertiaryhospital
AT olanrewajuoladimeji communicationmodelenhancementusingelectronichealthrecordstandardfortertiaryhospital