Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional Survey

BackgroundDespite the increasing prevalence of hearing loss, the cost and psychological barriers to the use of hearing aids may prevent their use in individuals with hearing loss. Patients with hearing loss can benefit from smartphone-based hearing aid apps (SHAAs), which are...

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Main Authors: Jae Sang Han, Yong-Ho Park, Jae-Jun Song, Il Joon Moon, Woojoo Lee, Yoonjoong Kim, Young Sang Cho, Jae-Hyun Seo, Moo Kyun Park
Format: Article
Language:English
Published: JMIR Publications 2022-01-01
Series:JMIR mHealth and uHealth
Online Access:https://mhealth.jmir.org/2022/1/e27809
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author Jae Sang Han
Yong-Ho Park
Jae-Jun Song
Il Joon Moon
Woojoo Lee
Yoonjoong Kim
Young Sang Cho
Jae-Hyun Seo
Moo Kyun Park
author_facet Jae Sang Han
Yong-Ho Park
Jae-Jun Song
Il Joon Moon
Woojoo Lee
Yoonjoong Kim
Young Sang Cho
Jae-Hyun Seo
Moo Kyun Park
author_sort Jae Sang Han
collection DOAJ
description BackgroundDespite the increasing prevalence of hearing loss, the cost and psychological barriers to the use of hearing aids may prevent their use in individuals with hearing loss. Patients with hearing loss can benefit from smartphone-based hearing aid apps (SHAAs), which are smartphone apps that use a mobile device as a sound amplifier. ObjectiveThe aim of this study is to determine how ear, nose, and throat outpatients perceive SHAAs, analyze the factors that affect their perceptions, and estimate the costs of an annual subscription to an app through a self-administered questionnaire survey of smartphone users and hearing specialists. MethodsThis study used a cross-sectional, multicenter survey of both ear, nose, and throat outpatients and hearing specialists. The questionnaire was designed to collect personal information about the respondents and their responses to 18 questions concerning SHAAs in five domains: knowledge, needs, cost, expectations, and information. Perception questions were rated on a scale of 1 (strongly disagree) to 5 (strongly agree). Questions about the expected cost of SHAAs were included in the questionnaire distributed to hearing experts. ResultsAmong the 219 smartphone users and 42 hearing specialists, only 8 (3.7%) respondents recognized SHAAs, whereas 18% (47/261) of respondents reported considering the use of an assistive device to improve their hearing capacity. The average perception score was 2.81 (SD 1.22). Among the factors that shaped perceptions of SHAAs, the needs category received the lowest scores (2.02, SD 1.42), whereas the cost category received the highest scores (3.29, SD 1.14). Age was correlated with the information domain (P<.001), and an increased level of hearing impairment resulted in significantly higher points in the needs category (P<.001). Patients expected the cost of an annual app subscription to an SHAA to be approximately US $86, and the predicted cost was associated with economic status (P=.02) and was higher than the prices expected by hearing specialists (P<.001). ConclusionsOutpatients expected SHAAs to cost more than hearing specialists. However, the perception of the SHAA was relatively low. In this regard, enhanced awareness is required to popularize SHAAs.
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spelling doaj.art-6172b33cafc54d8cbe32c7809ce240542023-08-28T20:19:18ZengJMIR PublicationsJMIR mHealth and uHealth2291-52222022-01-01101e2780910.2196/27809Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional SurveyJae Sang Hanhttps://orcid.org/0000-0001-7728-1232Yong-Ho Parkhttps://orcid.org/0000-0003-2106-3791Jae-Jun Songhttps://orcid.org/0000-0002-8488-9091Il Joon Moonhttps://orcid.org/0000-0002-3613-0734Woojoo Leehttps://orcid.org/0000-0001-7447-7045Yoonjoong Kimhttps://orcid.org/0000-0002-9589-9244Young Sang Chohttps://orcid.org/0000-0002-4040-7206Jae-Hyun Seohttps://orcid.org/0000-0002-8443-8581Moo Kyun Parkhttps://orcid.org/0000-0002-8635-797X BackgroundDespite the increasing prevalence of hearing loss, the cost and psychological barriers to the use of hearing aids may prevent their use in individuals with hearing loss. Patients with hearing loss can benefit from smartphone-based hearing aid apps (SHAAs), which are smartphone apps that use a mobile device as a sound amplifier. ObjectiveThe aim of this study is to determine how ear, nose, and throat outpatients perceive SHAAs, analyze the factors that affect their perceptions, and estimate the costs of an annual subscription to an app through a self-administered questionnaire survey of smartphone users and hearing specialists. MethodsThis study used a cross-sectional, multicenter survey of both ear, nose, and throat outpatients and hearing specialists. The questionnaire was designed to collect personal information about the respondents and their responses to 18 questions concerning SHAAs in five domains: knowledge, needs, cost, expectations, and information. Perception questions were rated on a scale of 1 (strongly disagree) to 5 (strongly agree). Questions about the expected cost of SHAAs were included in the questionnaire distributed to hearing experts. ResultsAmong the 219 smartphone users and 42 hearing specialists, only 8 (3.7%) respondents recognized SHAAs, whereas 18% (47/261) of respondents reported considering the use of an assistive device to improve their hearing capacity. The average perception score was 2.81 (SD 1.22). Among the factors that shaped perceptions of SHAAs, the needs category received the lowest scores (2.02, SD 1.42), whereas the cost category received the highest scores (3.29, SD 1.14). Age was correlated with the information domain (P<.001), and an increased level of hearing impairment resulted in significantly higher points in the needs category (P<.001). Patients expected the cost of an annual app subscription to an SHAA to be approximately US $86, and the predicted cost was associated with economic status (P=.02) and was higher than the prices expected by hearing specialists (P<.001). ConclusionsOutpatients expected SHAAs to cost more than hearing specialists. However, the perception of the SHAA was relatively low. In this regard, enhanced awareness is required to popularize SHAAs.https://mhealth.jmir.org/2022/1/e27809
spellingShingle Jae Sang Han
Yong-Ho Park
Jae-Jun Song
Il Joon Moon
Woojoo Lee
Yoonjoong Kim
Young Sang Cho
Jae-Hyun Seo
Moo Kyun Park
Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional Survey
JMIR mHealth and uHealth
title Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional Survey
title_full Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional Survey
title_fullStr Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional Survey
title_full_unstemmed Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional Survey
title_short Knowledge and Expectations of Hearing Aid Apps Among Smartphone Users and Hearing Professionals: Cross-sectional Survey
title_sort knowledge and expectations of hearing aid apps among smartphone users and hearing professionals cross sectional survey
url https://mhealth.jmir.org/2022/1/e27809
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