Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistance

Abstract During the COVID-19 pandemic, humanitarian NGOs have instituted safety protocols intended to reduce the risk of spreading infection during services to refugees. But those protocols are not always followed, and how staff attribute refugee non-adherence reveals underlying power dynamics in hu...

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Main Authors: Ezgi Karaoglu, Stephanie J. Nawyn, Natalynn Qaji, Natalie Qaji, Ayat J. Nashwan, Stephen Gasteyer
Format: Article
Language:English
Published: SpringerOpen 2023-10-01
Series:Journal of International Humanitarian Action
Subjects:
Online Access:https://doi.org/10.1186/s41018-023-00141-6
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author Ezgi Karaoglu
Stephanie J. Nawyn
Natalynn Qaji
Natalie Qaji
Ayat J. Nashwan
Stephen Gasteyer
author_facet Ezgi Karaoglu
Stephanie J. Nawyn
Natalynn Qaji
Natalie Qaji
Ayat J. Nashwan
Stephen Gasteyer
author_sort Ezgi Karaoglu
collection DOAJ
description Abstract During the COVID-19 pandemic, humanitarian NGOs have instituted safety protocols intended to reduce the risk of spreading infection during services to refugees. But those protocols are not always followed, and how staff attribute refugee non-adherence reveals underlying power dynamics in humanitarian assistance which can shape how they approach improving adherence in order to enhance effective service provision to the refugees. Using the data from 1466 interviews conducted with 468 different NGO staff in Türkiye, Jordan, and Lebanon, this study exhibits how paternalistic rhetoric operated in humanitarianism during the initial stages of the pandemic. While staff attribute the non-adherence of refugees to essential refugee culture and sometimes “immoral” character, they attribute their own non-adherence to morally neutral situational factors. Some NGO staff even perceived the refugees as incapable of complying with the safety protocols without assistance. While the literature on paternalism focuses on North/South power dynamics between service providers and refugees, our data show that these dynamics also exist in South-South humanitarian interventions where both the service providers and the refugees are from the region and have similar cultural backgrounds.
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spelling doaj.art-6182be7ee774435bbf58f297ff9acb872023-10-29T12:32:50ZengSpringerOpenJournal of International Humanitarian Action2364-34122364-34042023-10-018111210.1186/s41018-023-00141-6Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistanceEzgi Karaoglu0Stephanie J. Nawyn1Natalynn Qaji2Natalie Qaji3Ayat J. Nashwan4Stephen Gasteyer5Department of Sociology, Michigan State UniversityDepartment of Sociology, Michigan State UniversityHuman Biology and Health Promotions, Michigan State UniversityHuman Biology and Health Promotions, Michigan State UniversityDepartment of Sociology, University of SharjahDepartment of Sociology, Michigan State UniversityAbstract During the COVID-19 pandemic, humanitarian NGOs have instituted safety protocols intended to reduce the risk of spreading infection during services to refugees. But those protocols are not always followed, and how staff attribute refugee non-adherence reveals underlying power dynamics in humanitarian assistance which can shape how they approach improving adherence in order to enhance effective service provision to the refugees. Using the data from 1466 interviews conducted with 468 different NGO staff in Türkiye, Jordan, and Lebanon, this study exhibits how paternalistic rhetoric operated in humanitarianism during the initial stages of the pandemic. While staff attribute the non-adherence of refugees to essential refugee culture and sometimes “immoral” character, they attribute their own non-adherence to morally neutral situational factors. Some NGO staff even perceived the refugees as incapable of complying with the safety protocols without assistance. While the literature on paternalism focuses on North/South power dynamics between service providers and refugees, our data show that these dynamics also exist in South-South humanitarian interventions where both the service providers and the refugees are from the region and have similar cultural backgrounds.https://doi.org/10.1186/s41018-023-00141-6COVID-19PaternalismGlobal South MigrationHumanitarianismAttributions
spellingShingle Ezgi Karaoglu
Stephanie J. Nawyn
Natalynn Qaji
Natalie Qaji
Ayat J. Nashwan
Stephen Gasteyer
Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistance
Journal of International Humanitarian Action
COVID-19
Paternalism
Global South Migration
Humanitarianism
Attributions
title Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistance
title_full Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistance
title_fullStr Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistance
title_full_unstemmed Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistance
title_short Refugee COVID-19 protocol adherence and NGO staff perceptions: paternalism and power in humanitarian assistance
title_sort refugee covid 19 protocol adherence and ngo staff perceptions paternalism and power in humanitarian assistance
topic COVID-19
Paternalism
Global South Migration
Humanitarianism
Attributions
url https://doi.org/10.1186/s41018-023-00141-6
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