Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)

Afnan Aljaffary, Arwa AlThumairi, Lojain Almarhoon, Ghalyah Alsaawi Department of Health Information Management & Technology, Imam Abdulrahman Bin Faisal University (IAU), Dammam, Kingdom of Saudi ArabiaCorrespondence: Afnan AljaffaryImam Abdulrahman Bin Faisal University (IAU), King Faisal...

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Main Authors: Aljaffary A, AlThumairi A, Almarhoon L, Alsaawi G
Format: Article
Language:English
Published: Dove Medical Press 2021-01-01
Series:Journal of Multidisciplinary Healthcare
Subjects:
Online Access:https://www.dovepress.com/measuring-patient-trust-in-public-versus-private-physicians-in-the-kin-peer-reviewed-article-JMDH
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author Aljaffary A
AlThumairi A
Almarhoon L
Alsaawi G
author_facet Aljaffary A
AlThumairi A
Almarhoon L
Alsaawi G
author_sort Aljaffary A
collection DOAJ
description Afnan Aljaffary, Arwa AlThumairi, Lojain Almarhoon, Ghalyah Alsaawi Department of Health Information Management & Technology, Imam Abdulrahman Bin Faisal University (IAU), Dammam, Kingdom of Saudi ArabiaCorrespondence: Afnan AljaffaryImam Abdulrahman Bin Faisal University (IAU), King Faisal Street, Dammam 3421, Kingdom of Saudi ArabiaTel +966 133331362Email aaljaffari@iau.edu.saBackground: This study aims to assess and compare patient trust in public vs private physicians and to determine the factors that can affect the level of trust in the context of the KSA.Methods: A cross-sectional study was carried out in the KSA to assess patient trust in physicians. A questionnaire was administered in both Arabic and English to patients above 18 years of age via online channels.Results: A statistically significant difference was found between the level of trust in public vs private physicians, where the public physicians showed higher patients’ trust scores compared to private physicians, where the mean was 2.51 (SD=0.60) and 2.29 (SD=0.56), respectively, P-value< 0.001. A statistically significant difference was also found between self-assessment health status (SAHS) groups (F(3)=11.429, P=0.010). Other factors were not significantly associated.Conclusion: This study found that public physicians engender a higher level of patient trust than private physicians. A further qualitative study should be conducted in the future to investigate the reasons behind the high trust in public physicians in the KSA.Practice Implications: The results of this study open doors for new investigations that might result in the implementation of new interventions to promote patient trust in the healthcare journey in KSA.Keywords: patient trust, patient-centered care, trust in physicians, KSA
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spelling doaj.art-6184dfb80c08403887dc2ee678fb10842022-12-21T22:48:14ZengDove Medical PressJournal of Multidisciplinary Healthcare1178-23902021-01-01Volume 1415115961506Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)Aljaffary AAlThumairi AAlmarhoon LAlsaawi GAfnan Aljaffary, Arwa AlThumairi, Lojain Almarhoon, Ghalyah Alsaawi Department of Health Information Management & Technology, Imam Abdulrahman Bin Faisal University (IAU), Dammam, Kingdom of Saudi ArabiaCorrespondence: Afnan AljaffaryImam Abdulrahman Bin Faisal University (IAU), King Faisal Street, Dammam 3421, Kingdom of Saudi ArabiaTel +966 133331362Email aaljaffari@iau.edu.saBackground: This study aims to assess and compare patient trust in public vs private physicians and to determine the factors that can affect the level of trust in the context of the KSA.Methods: A cross-sectional study was carried out in the KSA to assess patient trust in physicians. A questionnaire was administered in both Arabic and English to patients above 18 years of age via online channels.Results: A statistically significant difference was found between the level of trust in public vs private physicians, where the public physicians showed higher patients’ trust scores compared to private physicians, where the mean was 2.51 (SD=0.60) and 2.29 (SD=0.56), respectively, P-value< 0.001. A statistically significant difference was also found between self-assessment health status (SAHS) groups (F(3)=11.429, P=0.010). Other factors were not significantly associated.Conclusion: This study found that public physicians engender a higher level of patient trust than private physicians. A further qualitative study should be conducted in the future to investigate the reasons behind the high trust in public physicians in the KSA.Practice Implications: The results of this study open doors for new investigations that might result in the implementation of new interventions to promote patient trust in the healthcare journey in KSA.Keywords: patient trust, patient-centered care, trust in physicians, KSAhttps://www.dovepress.com/measuring-patient-trust-in-public-versus-private-physicians-in-the-kin-peer-reviewed-article-JMDHpatient trustpatient-centered caretrust in physiciansksa
spellingShingle Aljaffary A
AlThumairi A
Almarhoon L
Alsaawi G
Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)
Journal of Multidisciplinary Healthcare
patient trust
patient-centered care
trust in physicians
ksa
title Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)
title_full Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)
title_fullStr Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)
title_full_unstemmed Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)
title_short Measuring Patient Trust in Public versus Private Physicians in the Kingdom of Saudi Arabia (KSA)
title_sort measuring patient trust in public versus private physicians in the kingdom of saudi arabia ksa
topic patient trust
patient-centered care
trust in physicians
ksa
url https://www.dovepress.com/measuring-patient-trust-in-public-versus-private-physicians-in-the-kin-peer-reviewed-article-JMDH
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