An empirical survey to investigate quality of men's clothing market using QFD method
One of the most important techniques on improving customer satisfaction in clothing and textile industry is to increase the quality of goods and services. There are literally different methods for detecting important items influencing clothing products and the proposed model of this paper uses quali...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Growing Science
2012-08-01
|
| Series: | Management Science Letters |
| Subjects: | |
| Online Access: | http://www.growingscience.com/msl/Vol2/msl_2012_80.pdf |
| _version_ | 1819169684457521152 |
|---|---|
| author | Samira Golshan Hassan Javanshir Abosaied Rashidi |
| author_facet | Samira Golshan Hassan Javanshir Abosaied Rashidi |
| author_sort | Samira Golshan |
| collection | DOAJ |
| description | One of the most important techniques on improving customer satisfaction in clothing and textile industry is to increase the quality of goods and services. There are literally different methods for detecting important items influencing clothing products and the proposed model of this paper uses quality function deployment (QFD). The proposed model of this paper designs and distributes a questionnaire among some experts to detect necessary factors and using house of quality we determine the most important factors impacting the customer's clothing selection. The proposed study of this paper focuses men who are 15 to 45 years old living in Yazd/Iran. The brand we do the investigation sells the products in three shopping centers located in this city. We have distributed 100 questionnaires and collected 65 properly filled ones. Based on the results of our survey, suitable design, printing and packaging specifications, necessary requirements, optimization of production planning and appropriate sewing machine setting are considered as the most important characteristics influencing the purchase of a clothing products. |
| first_indexed | 2024-12-22T19:23:25Z |
| format | Article |
| id | doaj.art-61b9974066cf4e5fbcf57987c7e31100 |
| institution | Directory Open Access Journal |
| issn | 1923-9335 1923-9343 |
| language | English |
| last_indexed | 2024-12-22T19:23:25Z |
| publishDate | 2012-08-01 |
| publisher | Growing Science |
| record_format | Article |
| series | Management Science Letters |
| spelling | doaj.art-61b9974066cf4e5fbcf57987c7e311002022-12-21T18:15:19ZengGrowing ScienceManagement Science Letters1923-93351923-93432012-08-012517411746An empirical survey to investigate quality of men's clothing market using QFD methodSamira GolshanHassan JavanshirAbosaied RashidiOne of the most important techniques on improving customer satisfaction in clothing and textile industry is to increase the quality of goods and services. There are literally different methods for detecting important items influencing clothing products and the proposed model of this paper uses quality function deployment (QFD). The proposed model of this paper designs and distributes a questionnaire among some experts to detect necessary factors and using house of quality we determine the most important factors impacting the customer's clothing selection. The proposed study of this paper focuses men who are 15 to 45 years old living in Yazd/Iran. The brand we do the investigation sells the products in three shopping centers located in this city. We have distributed 100 questionnaires and collected 65 properly filled ones. Based on the results of our survey, suitable design, printing and packaging specifications, necessary requirements, optimization of production planning and appropriate sewing machine setting are considered as the most important characteristics influencing the purchase of a clothing products.http://www.growingscience.com/msl/Vol2/msl_2012_80.pdfQFDCustomer satisfactionQuality controlHouse of quality |
| spellingShingle | Samira Golshan Hassan Javanshir Abosaied Rashidi An empirical survey to investigate quality of men's clothing market using QFD method Management Science Letters QFD Customer satisfaction Quality control House of quality |
| title | An empirical survey to investigate quality of men's clothing market using QFD method |
| title_full | An empirical survey to investigate quality of men's clothing market using QFD method |
| title_fullStr | An empirical survey to investigate quality of men's clothing market using QFD method |
| title_full_unstemmed | An empirical survey to investigate quality of men's clothing market using QFD method |
| title_short | An empirical survey to investigate quality of men's clothing market using QFD method |
| title_sort | empirical survey to investigate quality of men s clothing market using qfd method |
| topic | QFD Customer satisfaction Quality control House of quality |
| url | http://www.growingscience.com/msl/Vol2/msl_2012_80.pdf |
| work_keys_str_mv | AT samiragolshan anempiricalsurveytoinvestigatequalityofmensclothingmarketusingqfdmethod AT hassanjavanshir anempiricalsurveytoinvestigatequalityofmensclothingmarketusingqfdmethod AT abosaiedrashidi anempiricalsurveytoinvestigatequalityofmensclothingmarketusingqfdmethod AT samiragolshan empiricalsurveytoinvestigatequalityofmensclothingmarketusingqfdmethod AT hassanjavanshir empiricalsurveytoinvestigatequalityofmensclothingmarketusingqfdmethod AT abosaiedrashidi empiricalsurveytoinvestigatequalityofmensclothingmarketusingqfdmethod |