A qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological study

Abstract Background It was estimated that over a billion people have a disability and around 110 to 190 million experienced significant difficulties in functioning. Similarly, there were over 5 million and 32,630 individuals with disability in Ethiopia and Addis Ababa, the capital city of Ethiopia,...

Full description

Bibliographic Details
Main Authors: Nebiyou Dagnachew, Solomon Getnet Meshesha, Zelalem Tilahun Mekonen
Format: Article
Language:English
Published: BMC 2021-05-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-021-06488-z
_version_ 1818939935152930816
author Nebiyou Dagnachew
Solomon Getnet Meshesha
Zelalem Tilahun Mekonen
author_facet Nebiyou Dagnachew
Solomon Getnet Meshesha
Zelalem Tilahun Mekonen
author_sort Nebiyou Dagnachew
collection DOAJ
description Abstract Background It was estimated that over a billion people have a disability and around 110 to 190 million experienced significant difficulties in functioning. Similarly, there were over 5 million and 32,630 individuals with disability in Ethiopia and Addis Ababa, the capital city of Ethiopia, respectively. Health care is a human right, yet access barriers to healthcare remain one of the major challenges among people with disabilities. Community pharmacists are often the health system point of entry for most patients. Therefore, the aim of this study was to explore the barriers to community pharmacy service for individuals with physical, visual and hearing disability in Addis Ababa, Ethiopia. Methods A cross sectional phenomenological qualitative study design was employed to explore the barriers to community pharmacy service for individuals with Physical, Visual and Hearing disability. All members from Ethiopian National Association of the Blind (ENAB), Ethiopian National Association of the Deaf (ENAD) and Ethiopian National Association of persons with Physical Disability (ENAPPD) and all community pharmacy professionals in Addis Ababa were the study populations in this study. The analysis was made using content analysis where ideas were classified into themes manually. Result All informants with disability pointed out that community pharmacy services were not accessible to them. The study found transportation, physical layout, communication and medication price were the main barriers to obtain community pharmacy services among individuals with visual, physical and hearing disabilities. Respondents also witnessed that pharmacists provided proper counseling and were also cooperative and willing to help them. Conclusions This study indicated that individuals with disability experienced different access barriers to community pharmacy services. Further studies are recommended to identify other community pharmacy disparities and access barriers to pharmacy services and propose possible solutions.
first_indexed 2024-12-20T06:31:39Z
format Article
id doaj.art-621b012632724f3baed5114b82b375e3
institution Directory Open Access Journal
issn 1472-6963
language English
last_indexed 2024-12-20T06:31:39Z
publishDate 2021-05-01
publisher BMC
record_format Article
series BMC Health Services Research
spelling doaj.art-621b012632724f3baed5114b82b375e32022-12-21T19:50:08ZengBMCBMC Health Services Research1472-69632021-05-012111810.1186/s12913-021-06488-zA qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological studyNebiyou Dagnachew0Solomon Getnet Meshesha1Zelalem Tilahun Mekonen2Social and Administrative Pharmacy Working Group, Department of Pharmaceutics and Social Pharmacy, School of Pharmacy, College of Health Sciences, Addis Ababa UniversityEthiopian Public Health InstituteSocial and Administrative Pharmacy Working Group, Department of Pharmaceutics and Social Pharmacy, School of Pharmacy, College of Health Sciences, Addis Ababa UniversityAbstract Background It was estimated that over a billion people have a disability and around 110 to 190 million experienced significant difficulties in functioning. Similarly, there were over 5 million and 32,630 individuals with disability in Ethiopia and Addis Ababa, the capital city of Ethiopia, respectively. Health care is a human right, yet access barriers to healthcare remain one of the major challenges among people with disabilities. Community pharmacists are often the health system point of entry for most patients. Therefore, the aim of this study was to explore the barriers to community pharmacy service for individuals with physical, visual and hearing disability in Addis Ababa, Ethiopia. Methods A cross sectional phenomenological qualitative study design was employed to explore the barriers to community pharmacy service for individuals with Physical, Visual and Hearing disability. All members from Ethiopian National Association of the Blind (ENAB), Ethiopian National Association of the Deaf (ENAD) and Ethiopian National Association of persons with Physical Disability (ENAPPD) and all community pharmacy professionals in Addis Ababa were the study populations in this study. The analysis was made using content analysis where ideas were classified into themes manually. Result All informants with disability pointed out that community pharmacy services were not accessible to them. The study found transportation, physical layout, communication and medication price were the main barriers to obtain community pharmacy services among individuals with visual, physical and hearing disabilities. Respondents also witnessed that pharmacists provided proper counseling and were also cooperative and willing to help them. Conclusions This study indicated that individuals with disability experienced different access barriers to community pharmacy services. Further studies are recommended to identify other community pharmacy disparities and access barriers to pharmacy services and propose possible solutions.https://doi.org/10.1186/s12913-021-06488-zIndividual with DisabilityBarriersAccessCommunity pharmacy service
spellingShingle Nebiyou Dagnachew
Solomon Getnet Meshesha
Zelalem Tilahun Mekonen
A qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological study
BMC Health Services Research
Individual with Disability
Barriers
Access
Community pharmacy service
title A qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological study
title_full A qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological study
title_fullStr A qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological study
title_full_unstemmed A qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological study
title_short A qualitative exploration of barriers in accessing community pharmacy services for persons with disability in Addis Ababa, Ethiopia: a cross sectional phenomenological study
title_sort qualitative exploration of barriers in accessing community pharmacy services for persons with disability in addis ababa ethiopia a cross sectional phenomenological study
topic Individual with Disability
Barriers
Access
Community pharmacy service
url https://doi.org/10.1186/s12913-021-06488-z
work_keys_str_mv AT nebiyoudagnachew aqualitativeexplorationofbarriersinaccessingcommunitypharmacyservicesforpersonswithdisabilityinaddisababaethiopiaacrosssectionalphenomenologicalstudy
AT solomongetnetmeshesha aqualitativeexplorationofbarriersinaccessingcommunitypharmacyservicesforpersonswithdisabilityinaddisababaethiopiaacrosssectionalphenomenologicalstudy
AT zelalemtilahunmekonen aqualitativeexplorationofbarriersinaccessingcommunitypharmacyservicesforpersonswithdisabilityinaddisababaethiopiaacrosssectionalphenomenologicalstudy
AT nebiyoudagnachew qualitativeexplorationofbarriersinaccessingcommunitypharmacyservicesforpersonswithdisabilityinaddisababaethiopiaacrosssectionalphenomenologicalstudy
AT solomongetnetmeshesha qualitativeexplorationofbarriersinaccessingcommunitypharmacyservicesforpersonswithdisabilityinaddisababaethiopiaacrosssectionalphenomenologicalstudy
AT zelalemtilahunmekonen qualitativeexplorationofbarriersinaccessingcommunitypharmacyservicesforpersonswithdisabilityinaddisababaethiopiaacrosssectionalphenomenologicalstudy