Implementing integrated care in ophthalmology: a community case study

IntroductionIn 2017, in a context of financial and patient care challenges, Moorfields Eye Hospital in the borough of Croydon launched the first Ophthalmology Integrated Care Contract in the United Kingdom.DescriptionA realistic, systematic approach is presented for an efficient implementation of an...

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Main Authors: Eleni Nikita, Richard Allen, Hussein Khambati, Christos Tsounis, William Tucker, Kirsten Malcolmson, Melanie Hingorani, Zoe Marjoram
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-12-01
Series:Frontiers in Medicine
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fmed.2023.1150525/full
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author Eleni Nikita
Richard Allen
Hussein Khambati
Christos Tsounis
William Tucker
Kirsten Malcolmson
Melanie Hingorani
Zoe Marjoram
author_facet Eleni Nikita
Richard Allen
Hussein Khambati
Christos Tsounis
William Tucker
Kirsten Malcolmson
Melanie Hingorani
Zoe Marjoram
author_sort Eleni Nikita
collection DOAJ
description IntroductionIn 2017, in a context of financial and patient care challenges, Moorfields Eye Hospital in the borough of Croydon launched the first Ophthalmology Integrated Care Contract in the United Kingdom.DescriptionA realistic, systematic approach is presented for an efficient implementation of an integrated care ophthalmology contract under a lead provider. The main elements of the new contract are portrayed.DiscussionA new healthcare contract that would lead to system-wide transformation requires significant time commitment, vision, shared narrative, leadership, multi-functional working culture, shared accountability of all participating parties and education and support of all parties involved. Key levers to elevate the quality of care are collaborative relationships between health professionals, investing in information and technology and facilitating bottom-up innovation.ConclusionSystem-wide changes such, as integrated care contracts are possible, although the interplay between context, design and implementation is more complex than expected.
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spelling doaj.art-622f2cbb843540dc82d321d1058c32a92023-12-27T11:16:11ZengFrontiers Media S.A.Frontiers in Medicine2296-858X2023-12-011010.3389/fmed.2023.11505251150525Implementing integrated care in ophthalmology: a community case studyEleni NikitaRichard AllenHussein KhambatiChristos TsounisWilliam TuckerKirsten MalcolmsonMelanie HingoraniZoe MarjoramIntroductionIn 2017, in a context of financial and patient care challenges, Moorfields Eye Hospital in the borough of Croydon launched the first Ophthalmology Integrated Care Contract in the United Kingdom.DescriptionA realistic, systematic approach is presented for an efficient implementation of an integrated care ophthalmology contract under a lead provider. The main elements of the new contract are portrayed.DiscussionA new healthcare contract that would lead to system-wide transformation requires significant time commitment, vision, shared narrative, leadership, multi-functional working culture, shared accountability of all participating parties and education and support of all parties involved. Key levers to elevate the quality of care are collaborative relationships between health professionals, investing in information and technology and facilitating bottom-up innovation.ConclusionSystem-wide changes such, as integrated care contracts are possible, although the interplay between context, design and implementation is more complex than expected.https://www.frontiersin.org/articles/10.3389/fmed.2023.1150525/fullblock contractimplementationintegrated careophthalmologyoptometry
spellingShingle Eleni Nikita
Richard Allen
Hussein Khambati
Christos Tsounis
William Tucker
Kirsten Malcolmson
Melanie Hingorani
Zoe Marjoram
Implementing integrated care in ophthalmology: a community case study
Frontiers in Medicine
block contract
implementation
integrated care
ophthalmology
optometry
title Implementing integrated care in ophthalmology: a community case study
title_full Implementing integrated care in ophthalmology: a community case study
title_fullStr Implementing integrated care in ophthalmology: a community case study
title_full_unstemmed Implementing integrated care in ophthalmology: a community case study
title_short Implementing integrated care in ophthalmology: a community case study
title_sort implementing integrated care in ophthalmology a community case study
topic block contract
implementation
integrated care
ophthalmology
optometry
url https://www.frontiersin.org/articles/10.3389/fmed.2023.1150525/full
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