Characterization of Information Technology Capabilities: case study in an institution of higher education
Information Technology capabilities are organizational skills that enable the IT function deliver value to activities of an organization. This article aims to identify the IT capabilities created by an institution of higher education during the design, development, implementation and dissemination o...
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| Format: | Article |
| Language: | English |
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Universidade Federal de Santa Catarina
2018-04-01
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| Series: | Revista de Ciências da Administração : RCA |
| Subjects: | |
| Online Access: | https://periodicos.ufsc.br/index.php/adm/article/view/47667 |
| _version_ | 1827615365766578176 |
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| author | Josué Vitor de Medeiros Júnior Manoel Veras de Sousa Neto Miguel Eduardo Moreno Anez |
| author_facet | Josué Vitor de Medeiros Júnior Manoel Veras de Sousa Neto Miguel Eduardo Moreno Anez |
| author_sort | Josué Vitor de Medeiros Júnior |
| collection | DOAJ |
| description | Information Technology capabilities are organizational skills that enable the IT function deliver value to activities of an organization. This article aims to identify the IT capabilities created by an institution of higher education during the design, development, implementation and dissemination of its integrated systems management between 2004 and 2014. This integrated system is currently being implemented in more than 30 institutions of direct and indirect administration of the federal government through technology transfer cooperation agreements. It was adopted as research strategy case study and semi-structured interviews, mainly with IT members of the university. As a result, the following relevant capabilities for this trajectory were identified: the technical capability or organizational ability to develop improvements and corrections in the systems; internal relationship capability, organizational skills to support the effective use of the systems by other organizational units of the institution; and external cooperation capability, organizational ability to transfer technological knowledge and business to the cooperative institutions. These were identified from the IT capabilities and characteristics of organizational capabilities found in literature, resulting in contributions to the advancement of capabilities definitions. It is hoped that future research can take this work as reference to identify strategically relevant capabilities in their organizational contexts and explore how these IT capabilities are built over time in organizations. |
| first_indexed | 2024-03-09T09:09:55Z |
| format | Article |
| id | doaj.art-6239e673da8d4d2d9418656440505923 |
| institution | Directory Open Access Journal |
| issn | 1516-3865 2175-8077 |
| language | English |
| last_indexed | 2024-03-09T09:09:55Z |
| publishDate | 2018-04-01 |
| publisher | Universidade Federal de Santa Catarina |
| record_format | Article |
| series | Revista de Ciências da Administração : RCA |
| spelling | doaj.art-6239e673da8d4d2d94186564405059232023-12-02T09:05:58ZengUniversidade Federal de Santa CatarinaRevista de Ciências da Administração : RCA1516-38652175-80772018-04-012050769210.5007/2175-8077.2018v20n50p7629049Characterization of Information Technology Capabilities: case study in an institution of higher educationJosué Vitor de Medeiros Júnior0Manoel Veras de Sousa Neto1Miguel Eduardo Moreno Anez2Universidade Federal do Rio Grande do NorteUniversidade Federal do Rio Grande do NorteUniversidade Federal do Rio Grande do NorteInformation Technology capabilities are organizational skills that enable the IT function deliver value to activities of an organization. This article aims to identify the IT capabilities created by an institution of higher education during the design, development, implementation and dissemination of its integrated systems management between 2004 and 2014. This integrated system is currently being implemented in more than 30 institutions of direct and indirect administration of the federal government through technology transfer cooperation agreements. It was adopted as research strategy case study and semi-structured interviews, mainly with IT members of the university. As a result, the following relevant capabilities for this trajectory were identified: the technical capability or organizational ability to develop improvements and corrections in the systems; internal relationship capability, organizational skills to support the effective use of the systems by other organizational units of the institution; and external cooperation capability, organizational ability to transfer technological knowledge and business to the cooperative institutions. These were identified from the IT capabilities and characteristics of organizational capabilities found in literature, resulting in contributions to the advancement of capabilities definitions. It is hoped that future research can take this work as reference to identify strategically relevant capabilities in their organizational contexts and explore how these IT capabilities are built over time in organizations.https://periodicos.ufsc.br/index.php/adm/article/view/47667Capacidades OrganizacionaisCapacidades de Tecnologia da InformaçãoSistemas integrados de gestão |
| spellingShingle | Josué Vitor de Medeiros Júnior Manoel Veras de Sousa Neto Miguel Eduardo Moreno Anez Characterization of Information Technology Capabilities: case study in an institution of higher education Revista de Ciências da Administração : RCA Capacidades Organizacionais Capacidades de Tecnologia da Informação Sistemas integrados de gestão |
| title | Characterization of Information Technology Capabilities: case study in an institution of higher education |
| title_full | Characterization of Information Technology Capabilities: case study in an institution of higher education |
| title_fullStr | Characterization of Information Technology Capabilities: case study in an institution of higher education |
| title_full_unstemmed | Characterization of Information Technology Capabilities: case study in an institution of higher education |
| title_short | Characterization of Information Technology Capabilities: case study in an institution of higher education |
| title_sort | characterization of information technology capabilities case study in an institution of higher education |
| topic | Capacidades Organizacionais Capacidades de Tecnologia da Informação Sistemas integrados de gestão |
| url | https://periodicos.ufsc.br/index.php/adm/article/view/47667 |
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