Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods Study

To understand why US patients refused participation in hospital-at-home (H@H) during the coronavirus disease 2019 Public Health Emergency, eligible adult patients seen at 2 Mayo Clinic sites, Mayo Clinic Health System—Northwest Wisconsin region (NWWI) and Mayo Clinic Florida (MCF), from August 2021...

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Main Authors: Nels Paulson PhD, Margaret P. Paulson DO, Michael J. Maniaci MD, Rachel A. Rutledge MHA, MAcc, Shealeigh Inselman BA., Stephanie J. Zawada MS
Format: Article
Language:English
Published: SAGE Publishing 2023-08-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735231189354
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author Nels Paulson PhD
Margaret P. Paulson DO
Michael J. Maniaci MD
Rachel A. Rutledge MHA, MAcc
Shealeigh Inselman BA.
Stephanie J. Zawada MS
author_facet Nels Paulson PhD
Margaret P. Paulson DO
Michael J. Maniaci MD
Rachel A. Rutledge MHA, MAcc
Shealeigh Inselman BA.
Stephanie J. Zawada MS
author_sort Nels Paulson PhD
collection DOAJ
description To understand why US patients refused participation in hospital-at-home (H@H) during the coronavirus disease 2019 Public Health Emergency, eligible adult patients seen at 2 Mayo Clinic sites, Mayo Clinic Health System—Northwest Wisconsin region (NWWI) and Mayo Clinic Florida (MCF), from August 2021 through March 2022, were invited to participate in a convergent-parallel study. Quantitative associations between H@H participation status and patient baseline data at hospital admission were investigated. H@H patients were more likely to have a Mayo Clinic patient portal at baseline ( P -value: .014), indicating a familiarity with telehealth. Patients who refused were more likely to be from NWWI ( P -value < .001) and have a higher Epic Deterioration Index score ( P -value: .004). The groups also had different quarters (in terms of fiscal calendar) of admission ( P -value: .040). Analyzing qualitative interviews (n = 13) about refusal reasons, 2 themes portraying the quantitative associations emerged: lack of clarity about H@H and perceived domestic challenges. To improve access to H@H and increase patient recruitment, improved education about the dynamics of H@H, for both hospital staff and patients, and inclusive strategies for navigating domestic barriers and diagnostic challenges are needed.
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spelling doaj.art-624637b2404d4934a740215acc1268642023-08-08T09:03:28ZengSAGE PublishingJournal of Patient Experience2374-37432023-08-011010.1177/23743735231189354Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods StudyNels Paulson PhD0Margaret P. Paulson DO1Michael J. Maniaci MD2Rachel A. Rutledge MHA, MAcc3Shealeigh Inselman BA.4Stephanie J. Zawada MS5 , Stout Department of Sociology, Menomonie, WI, USA , Northwest Wisconsin Advanced Care at Home & Home Health, Menomonie, WI, USA , Jacksonville, FL, USA , Jacksonville, FL, USA , Rochester, MN, USA Mayo Clinic College of Medicine and Science, Scottsdale, AZ, USATo understand why US patients refused participation in hospital-at-home (H@H) during the coronavirus disease 2019 Public Health Emergency, eligible adult patients seen at 2 Mayo Clinic sites, Mayo Clinic Health System—Northwest Wisconsin region (NWWI) and Mayo Clinic Florida (MCF), from August 2021 through March 2022, were invited to participate in a convergent-parallel study. Quantitative associations between H@H participation status and patient baseline data at hospital admission were investigated. H@H patients were more likely to have a Mayo Clinic patient portal at baseline ( P -value: .014), indicating a familiarity with telehealth. Patients who refused were more likely to be from NWWI ( P -value < .001) and have a higher Epic Deterioration Index score ( P -value: .004). The groups also had different quarters (in terms of fiscal calendar) of admission ( P -value: .040). Analyzing qualitative interviews (n = 13) about refusal reasons, 2 themes portraying the quantitative associations emerged: lack of clarity about H@H and perceived domestic challenges. To improve access to H@H and increase patient recruitment, improved education about the dynamics of H@H, for both hospital staff and patients, and inclusive strategies for navigating domestic barriers and diagnostic challenges are needed.https://doi.org/10.1177/23743735231189354
spellingShingle Nels Paulson PhD
Margaret P. Paulson DO
Michael J. Maniaci MD
Rachel A. Rutledge MHA, MAcc
Shealeigh Inselman BA.
Stephanie J. Zawada MS
Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods Study
Journal of Patient Experience
title Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods Study
title_full Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods Study
title_fullStr Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods Study
title_full_unstemmed Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods Study
title_short Why U.S. Patients Declined Hospital-at-Home during the COVID-19 Public Health Emergency: An Exploratory Mixed Methods Study
title_sort why u s patients declined hospital at home during the covid 19 public health emergency an exploratory mixed methods study
url https://doi.org/10.1177/23743735231189354
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