Impact of COVID-19 Pandemic on Generation Z Employees’ Perception and Behavioral Intention toward Advanced Information Technologies in Hotels

This study explores Generation Z hotel employees’ perception of and behavioral intention to use advanced information technologies (ITs) before and during COVID-19. The relationship between perception and intention moderated by COVID-19 is investigated. The technology acceptance model (TAM) and innov...

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Bibliographic Details
Main Authors: Xinyan Zhang, Shun Ouyang, Pimtong Tavitiyaman
Format: Article
Language:English
Published: MDPI AG 2022-04-01
Series:Tourism and Hospitality
Subjects:
Online Access:https://www.mdpi.com/2673-5768/3/2/24