Innovation and Big Data in Smart Service Systems
As traditionally measured, services, which include everything from transportation to retail to healthcare to entertainment to hospitality and more, account for most economic activity. Taking a more modern view, we define service as value creation that occurs within systems of interacting economic ac...
Main Authors: | Paul P. Maglio, Chie-Hyeon Lim |
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Format: | Article |
Language: | English |
Published: |
Universidade do Porto, Faculdade de Engenharia (FEUP)
2016-05-01
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Series: | Journal of Innovation Management |
Subjects: | |
Online Access: | https://journalsojs3.fe.up.pt/index.php/jim/article/view/362 |
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