The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational Excellence

This study examined the mediating role of corporate social responsibility practices and the nexus between the operational excellence of competitive strategies, and performance, for Islamic banks operating in Pakistan. Particularly, two competitive strategies, namely, the cost-sensitive strategy and...

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Main Authors: Larisa Ivascu, Waqas Ali, Rimsha Khalid, Mohsin Raza
Format: Article
Language:English
Published: MDPI AG 2022-12-01
Series:Energies
Subjects:
Online Access:https://www.mdpi.com/1996-1073/16/1/297
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author Larisa Ivascu
Waqas Ali
Rimsha Khalid
Mohsin Raza
author_facet Larisa Ivascu
Waqas Ali
Rimsha Khalid
Mohsin Raza
author_sort Larisa Ivascu
collection DOAJ
description This study examined the mediating role of corporate social responsibility practices and the nexus between the operational excellence of competitive strategies, and performance, for Islamic banks operating in Pakistan. Particularly, two competitive strategies, namely, the cost-sensitive strategy and the differentiation strategy were considered. This study employed a structured questionnaire to collect the data from 512 respondents (361 from fully-fledged Islamic banks, FFIBs, and 151 from Islamic window banks, IWBs). A partial least square–structural equation modeling approach was employed to test the hierarchal component model. As a robustness check, the Gaussian copula approach was used to address the endogeneity issue, and the Partial least square prediction-oriented segmentation approach was adopted to explore the unobserved heterogeneity. The findings showed evidence of complementary partial mediation between competitive strategies and bank performance, channeled through operational excellence. However, corporate social responsibility (CSR) practices partially mediated the relationship between cost-sensitive strategy and bank performance. This study is worthwhile for managers, policy makers and regulatory authorities concerned with religiously conscious corporations.
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spelling doaj.art-63032229669b4ca0994d265a1e58c2f32023-11-16T15:17:16ZengMDPI AGEnergies1996-10732022-12-0116129710.3390/en16010297The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational ExcellenceLarisa Ivascu0Waqas Ali1Rimsha Khalid2Mohsin Raza3Management Department, Politehnica University of Timisoara, 300006 Timisoara, RomaniaMirpur University of Science and Technology, Mirpur AJ&K, New Mirpur City 10250, PakistanFaculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, Phuket 83120, ThailandFaculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, Phuket 83120, ThailandThis study examined the mediating role of corporate social responsibility practices and the nexus between the operational excellence of competitive strategies, and performance, for Islamic banks operating in Pakistan. Particularly, two competitive strategies, namely, the cost-sensitive strategy and the differentiation strategy were considered. This study employed a structured questionnaire to collect the data from 512 respondents (361 from fully-fledged Islamic banks, FFIBs, and 151 from Islamic window banks, IWBs). A partial least square–structural equation modeling approach was employed to test the hierarchal component model. As a robustness check, the Gaussian copula approach was used to address the endogeneity issue, and the Partial least square prediction-oriented segmentation approach was adopted to explore the unobserved heterogeneity. The findings showed evidence of complementary partial mediation between competitive strategies and bank performance, channeled through operational excellence. However, corporate social responsibility (CSR) practices partially mediated the relationship between cost-sensitive strategy and bank performance. This study is worthwhile for managers, policy makers and regulatory authorities concerned with religiously conscious corporations.https://www.mdpi.com/1996-1073/16/1/297competitive strategiesCSR practicesfully-fledged Islamic banksIslamic window banksoperational excellenceperformance
spellingShingle Larisa Ivascu
Waqas Ali
Rimsha Khalid
Mohsin Raza
The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational Excellence
Energies
competitive strategies
CSR practices
fully-fledged Islamic banks
Islamic window banks
operational excellence
performance
title The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational Excellence
title_full The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational Excellence
title_fullStr The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational Excellence
title_full_unstemmed The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational Excellence
title_short The Impact of Competitive Strategies on Performance of Banking Sector; The Mediating Role of Corporate Social Responsibility and Operational Excellence
title_sort impact of competitive strategies on performance of banking sector the mediating role of corporate social responsibility and operational excellence
topic competitive strategies
CSR practices
fully-fledged Islamic banks
Islamic window banks
operational excellence
performance
url https://www.mdpi.com/1996-1073/16/1/297
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