Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text replies

Background Continuous quality improvement (QI) is necessary to develop and maintain high quality general practice services. General Practitioners (GPs’) motivation is an important factor in the success of QI initiatives. We aimed to identify factors that impair or promote GPs’ motivation for and par...

Full description

Bibliographic Details
Main Authors: Nicolas Øyane, Sigurd Hoye, Torunn Bjerve Eide
Format: Article
Language:English
Published: BMJ Publishing Group 2022-12-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/11/4/e001880.full
_version_ 1797789144414420992
author Nicolas Øyane
Sigurd Hoye
Torunn Bjerve Eide
author_facet Nicolas Øyane
Sigurd Hoye
Torunn Bjerve Eide
author_sort Nicolas Øyane
collection DOAJ
description Background Continuous quality improvement (QI) is necessary to develop and maintain high quality general practice services. General Practitioners (GPs’) motivation is an important factor in the success of QI initiatives. We aimed to identify factors that impair or promote GPs’ motivation for and participation in QI projects.Material and methods We analysed 2715 free-text survey replies from 2208 GPs participating in the QI intervention ‘Correct Antibiotic Use in the Municipalities’. GPs received reports detailing their individual antibiotic prescriptions for a defined period, including a comparison with a corresponding previous period. The content was discussed in peer group meetings. Each GP individually answered work-sheets on three separate time-points, including free-text questions regarding their experiences with the intervention. Data were analysed using inductive thematic analysis.Results We identified three overarching themes in the GPs’ thoughts on inhibitors and promoters of QI work: (1) the desire to be a better doctor, (2) structural and organisational factors as both promoters and inhibitors and (3) properties related to different QI measures. The provision of individual prescription data was generally very well received. The participants stressed the importance of a safe peer group, like the Continuous Medical Education group, for discussions, and also underlined the motivating effect of working together with their practice as a whole. Lack of time was essential in GPs’ motivation for QI work. QI tools should be easily available and directly relevant in clinical work.Conclusion The desire to be good doctor is a strong motivator for improvement, but the framework for general practice must allow for QI initiatives. QI tools must be easily obtainable and relevant for practice. Better tools for obtaining clinical data for individual GPs are needed.
first_indexed 2024-03-13T01:46:34Z
format Article
id doaj.art-635456a923054876bdb68c82b6cf37b5
institution Directory Open Access Journal
issn 2399-6641
language English
last_indexed 2024-03-13T01:46:34Z
publishDate 2022-12-01
publisher BMJ Publishing Group
record_format Article
series BMJ Open Quality
spelling doaj.art-635456a923054876bdb68c82b6cf37b52023-07-03T07:30:07ZengBMJ Publishing GroupBMJ Open Quality2399-66412022-12-0111410.1136/bmjoq-2022-001880Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text repliesNicolas Øyane0Sigurd Hoye1Torunn Bjerve Eide2Centre for Quality Improvement in Medical Practices, Bergen, Norwayassociate professorDepartment of General Practice, University of Oslo, Oslo, NorwayBackground Continuous quality improvement (QI) is necessary to develop and maintain high quality general practice services. General Practitioners (GPs’) motivation is an important factor in the success of QI initiatives. We aimed to identify factors that impair or promote GPs’ motivation for and participation in QI projects.Material and methods We analysed 2715 free-text survey replies from 2208 GPs participating in the QI intervention ‘Correct Antibiotic Use in the Municipalities’. GPs received reports detailing their individual antibiotic prescriptions for a defined period, including a comparison with a corresponding previous period. The content was discussed in peer group meetings. Each GP individually answered work-sheets on three separate time-points, including free-text questions regarding their experiences with the intervention. Data were analysed using inductive thematic analysis.Results We identified three overarching themes in the GPs’ thoughts on inhibitors and promoters of QI work: (1) the desire to be a better doctor, (2) structural and organisational factors as both promoters and inhibitors and (3) properties related to different QI measures. The provision of individual prescription data was generally very well received. The participants stressed the importance of a safe peer group, like the Continuous Medical Education group, for discussions, and also underlined the motivating effect of working together with their practice as a whole. Lack of time was essential in GPs’ motivation for QI work. QI tools should be easily available and directly relevant in clinical work.Conclusion The desire to be good doctor is a strong motivator for improvement, but the framework for general practice must allow for QI initiatives. QI tools must be easily obtainable and relevant for practice. Better tools for obtaining clinical data for individual GPs are needed.https://bmjopenquality.bmj.com/content/11/4/e001880.full
spellingShingle Nicolas Øyane
Sigurd Hoye
Torunn Bjerve Eide
Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text replies
BMJ Open Quality
title Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text replies
title_full Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text replies
title_fullStr Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text replies
title_full_unstemmed Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text replies
title_short Promoters and inhibitors for quality improvement work in general practice: a qualitative analysis of 2715 free-text replies
title_sort promoters and inhibitors for quality improvement work in general practice a qualitative analysis of 2715 free text replies
url https://bmjopenquality.bmj.com/content/11/4/e001880.full
work_keys_str_mv AT nicolasøyane promotersandinhibitorsforqualityimprovementworkingeneralpracticeaqualitativeanalysisof2715freetextreplies
AT sigurdhoye promotersandinhibitorsforqualityimprovementworkingeneralpracticeaqualitativeanalysisof2715freetextreplies
AT torunnbjerveeide promotersandinhibitorsforqualityimprovementworkingeneralpracticeaqualitativeanalysisof2715freetextreplies